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10.0

really awful
Crashes / Fires:
6 / 7
Injuries / Deaths:
4 / 0
Average Mileage:
69,258 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Chevrolet Impala electrical problems

electrical problem

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2004 Chevrolet Impala Owner Comments (Page 4 of 20)

« Read the previous 20 complaints

problem #336

May 012014

Impala 6-cyl

  • miles

A D V E R T I S E M E N T S

2004 chervrolet imala. Consumer is requesting reimbursement for repairs made to the ignition. The consumer stated the vehicle stalled, while driving. A local repair shop replaced the ignition switch.

- Fort Wayne, IN, USA

problem #335

Nov 072014

Impala

  • miles
The contact owns a 2004 Chevrolet Impala. The contact received a notification for NHTSA campaign number: 14V400000 (electrical system) and stated that the parts were unavailable. The dealer was uncertain when the parts would become available to service the vehicle under the recall. The manufacturer was notified of the problem and the contact had not experienced a failure.

- Franklin, PA, USA

problem #334

Mar 222007

Impala 6-cyl

  • miles
2004 Chevrolet Impala. Consumer writes in regards to ignition switch recall. The consumer had the ignition lock cylinder replaced in March 2007. The consumer is seeking reimbursement.

- Roscoe, IL, USA

problem #333

Oct 012013

Impala

  • miles

A D V E R T I S E M E N T S

TL-the contact owns a 2004 Chevrolet Impala. The contact stated that the vehicle failed to start on the first attempt and would have try several times before the vehicle would start. In addition, the ignition switch and key and would become extremely hot. The vehicle had not been repaired or diagnosed. The vehicle was included in the NHTSA campaign number: 14V400000 (electrical system). The manufacturer was notified of the failure. The approximate failure was unavailable.

- Cape May, NJ, USA

problem #332

Oct 312014

Impala

  • miles
Yesterday, October 31, my husband took our 2004 Chevy Impala in to get the keys repaired due to the ignition switch recall. The dealer, [xxx] of wood river, refused to repair the six keys purchased from Chevrolet with the car [we ordered 4 additional keys from Chevrolet with the car]. it was a flat refusal to repair more than two keys, not a "there is a fee for additional keys" the dealer said they were instructed to do this by Chevrolet. As these keys were purchased from Chevy [as opposed to being copies made elsewhere] they should be covered. The recalls, NHTSA recall #14V400, GM recall #N140350 notice specifies "all ignition keys" I have written Chevy to complain and also notified senators [xxx] of Chevy's actions. I though you should be notified that Chevy is not actually fixing the problem as ordered. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Glen Carbon, IL, USA

problem #331

Oct 212014

Impala

  • 93,255 miles
Service traction system light has gone on a number times and then went off again. Now, when it goes on the ABS light and the traction off lights also go on. They usually go off while driving. These warning lights do not always go on. If they are going to go on, it will generally be on start up. Today all three lights went on at start up, but the service light went out and the ABS and traction lights remained on. Turned vehicle off, then back on and the two lights remained on. I've been told it's a common problem with Impala, you can spend a lot of time and money trying to figure out the defect without success. I'm worried that our safety might be in jeopardy.

- Veneta, OR, USA

problem #330

Oct 282014

Impala

  • miles

A D V E R T I S E M E N T S

The contact owns a 2004 Chevrolet Impala. The contact stated that the vehicle failed to start. Several attempts were made before the vehicle responded. The vehicle was repaired under NHTSA campaign number: 14V400000 (electrical system); however, the failure persisted. The manufacturer was not made aware of the failure. The failure mileage was unavailable.

- Lake Park, GA, USA

problem #329

Sep 172014

Impala 6-cyl

  • miles
2004 Chevrolet Impala. Consumer writes in regards to GM recall #14350 reimbursement. * ld the ignition lock cylinder was replaced, prior to receiving the recall notice.

- Whitesboro, NY, USA

problem #328

Aug 262014

Impala 6-cyl

  • miles
Chevrolet. Consumer is writing in regards to ignition switch.* ld the consumer experienced problems with the ignition switch. However, the dealer informed her, the vehicle identification number, was not included in the recall. The consumer had the ignition switch replaced, at a cost of $ $338.94.

- Mount Hope, AL, USA

problem #327

Oct 012014

Impala 6-cyl

  • miles
2004 Chevrolet Impala. Consumer states vehicle has died several times while driving. The consumer stated on one occasion, he went through some constructions, knocked the side mirror off, and cracked a window. The vehicle also received scratches and dents.

- Beaumont, TX, USA

problem #326

Jul 112008

Impala 6-cyl

  • 37,545 miles

A D V E R T I S E M E N T S

My wife was driving home from work when the engine stopped running and caused her to have to pull off the road. It took several minutes before car would restart. Since the first time she had this happen at least 3 times a year since. I've driven the car several times after she has told me it happened again and had our mechanic look at it also. Also have had the instrument panel gauges not working properly for 2 years now and haven't been able to figure out why, we think there is a short somewhere in the electrical system but have not been able to pin point it. The chrome plate aluminum alloy rims the chrome has been flaking off since the car was 2 years old and we now have to keep refilling the tires with air at least once a week. Have gone to the dealer a couple of times but get a run around that its not a problem with the car. I have talked to a gentleman who also has the only other 2004 Impala ss in our town and he has the same problems as we have had and gotten same response from our local dealer where we both bought our cars from. My Impala ss at this time has just over 80,000 miles on it and in addition to problems mentioned above we had to have power steering pump, rack in pinion and alternator replaced and looking like the rack in pinion is going out again as I write this. I've become very disappointed with Chevrolet over this car.

- Ashland, KY, USA

problem #325

Oct 162014

Impala

  • miles
The contact owns a 2004 Chevrolet Impala. After turning the key into the ignition switch, the vehicle failed to start until minutes later and the security alarm warning indicator illuminated. The failure occurred several times. The vehicle was taken to dealer. The technician recommended the sensor light needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

- Lexington, KY, USA

problem #324

Jul 142014

Impala

  • miles
The contact owns a 2004 Chevrolet Impala. After inserting the key into the ignition switch to turn the vehicle on, the vehicle failed to start until minutes later and the security alarm warning indicator illuminated. The failure occurred several times. The vehicle was taken to dealer. The technician diagnosed that the sensor light needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

- Lexington, KY, USA

problem #323

Sep 272014

Impala 6-cyl

  • 132,543 miles
Dear GM, my name is [xxx] and I have come so close to having a accident in my car it have cut off twice while I was driving to work. By the grace of god I leave for work at 3:00 in the morning. So when it cut off on the high way their were no traffic. But it then cut off again while I was making a turn, and thank god again that the driver in front of me that was backing up was quick to stop because I could N"T move. So could you please fix this problem. I have been calling to get this problem fix and no one from your company get on the phone they have me waiting over an hour then makes a ring sound out of nowhere. Please contact me at [xxx] I am scared for my life in this car, it is my only means to work so I got"S to drive it. Please call asp thank you -my address is [xxx] VIN[xxx]. information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Jersey, NJ, USA

problem #322

Aug 212014

Impala

  • 105,000 miles
The contact owned a 2004 Chevrolet Impala. The contact stated that while driving at 55 mph, the vehicle veered to the right and traveled into a ditch. As a result, the vehicle rolled over and the air bags did not deploy. A police report was filed and there were no injuries reported. In addition, the contact stated that the vehicle failed to start after several attempts. The contact received NHTSA campaign number 14V00000 (electrical system) and believed the failure was related to the recall. The vehicle was destroyed. The manufacturer was not notified of the failure. The approximate failure mileage was 105,000.

- Kenton, TN, USA

problem #321

Oct 022014

Impala

  • miles
The contact owns a 2003 Chevrolet Impala. The contact received a notification for NHTSA campaign number: 14V400000 (electrical system). The contact stated the dealer refused to perform the recall repairs due to the contact not having the original keys. The contact stated the vehicle was purchased from a dealer and the original keys was never provided. The manufacturer was notified of the issue. The contact had not experienced a failure.

- Calumet, IL, USA

problem #320

Oct 072014

Impala

  • miles
The contact owns a 2004 Chevrolet Impala. The contact received a notification for recall NHTSA campaign number: 14V400000 (electrical system). However, the parts needed were not available. The dealer was uncertain when the parts would become available to service the vehicle under the recall. The manufacturer was notified of the problem and they stated that the parts were supposed to become available in a couple of weeks. The contact had not experienced a failure.

- Brooklyn Center , MN, USA

problem #319

Aug 152012

Impala

  • 120,000 miles
The contact owns a 2004 Chevrolet Impala. After several attempts, the vehicle failed to start. The vehicle was not diagnosed or repaired. The contact received a recall notification for NHTSA campaign number: 14V400000 (electrical system); however, the dealer stated that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The VIN was unavailable. The failure mileage was 120,000.

- Saint Bernard, LA, USA

problem #318

Sep 262014

Impala

  • 74,268 miles
The contact owns a 2008 Chevrolet Impala. The contact received notification of NHTSA campaign number 14V355000 (electrical system). The part that was needed to remedy the recall was unavailable. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

- Lake View, NY, USA

problem #317

Sep 062008

Impala 6-cyl

  • 100,000 miles
The speedometer needle would stick just out of the blue and every you would excel it would go up more but never come back down. The only way to get the needle to come down so it didn't wrap completely around would be to pull over and turn the key to the off position and then repeatedly turn the key from off to accessories on (the spot right before the car starts). Each time you turn it from off to on the needle would drop about 3-5 mph. It sometimes took a few minutes and was a real pain if you were driving in a big city or town with a lot of stop and go because you would have to pull over about every 4 or 5 times just to get across town. This was recalled in the trucks and trailblazers I was told, so I am not sure why it was never recalled in the Impala. It was an expensive fix, but had to be done.

- Milford, NE, USA

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