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10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
89,296 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Chevrolet Impala electrical problems

electrical problem

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2004 Chevrolet Impala Owner Comments

problem #6

Apr 142014

Impala

  • 182,373 miles

A D V E R T I S E M E N T S

The contact owns a 2004 Chevrolet Impala. The contact stated that the key was hard to turn in the ignition. The vehicle failed to accelerate when the accelerator pedal was depressed. The vehicle was not taken to a dealer for diagnostic testing. The manufacturer was not notified of the failure. The approximate failure mileage was 182,373.

- Lumberton, NC, USA

problem #5

Jan 232013

Impala

  • 126,000 miles
Made stop.continued, did not see other vehicle it hit our car in side&front end. We were hit at by another car, which was traveling at extremely higher speed. Our air-bags did not deploy and the ignition turned itself off locking the key in the off position, the key could not be removed or turned either on or off.

- Dothan, AL, USA

problem #4

Jul 042010

Impala

  • 75,000 miles
The contact owns a 2004 Chevrolet Impala. The contact stated the key would not turn in the ignition. An independent mechanic was notified and informed the contact this was a known failure with this vehicle. The vehicle was not examined for the cause of failure. The failure and current mileages were 75,000. Sm.

- Worth, IL, USA

problem #3

Apr 102008

Impala 6-cyl

  • Automatic transmission
  • 100,000 miles

A D V E R T I S E M E N T S

Automobile quit running while on highway and failed to restart. This situation, I feel, put mine and my wife's lives in danger. Research has revealed this situation is common in this type of vehicle. Passive security system overrides operators attempts to start car. Calls to GM and GM representatives produced negative reaction to consumer complaints.

- Waterloo, IA, USA

problem #2

Feb 012005

Impala

  • miles
Smell gas when not around gas station and ignition problems sometimes I must start the car twice.

- Doraville, GA, USA

problem #1

Jun 292006

Impala 6-cyl

  • Automatic transmission
  • 52,400 miles
Unable to control steering hydroplaning without just cause other than rain, also noise when turning the steering wheel, and backing it, and it drags when key is turned to start. The speed, temp, and gasoline gauge isn't working. I do not like to drive this car in the rain and if I can avoid it, I will not drive, the problems began in the past 3 weeks miles is still fairly low.

- Lenox, TN, USA

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