This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The steering column squeaks when turning whether it's left or right turn. Accelerating only 20 mph at 2,000 RPM at the start of a green light from a complete stop on red or it jerks when accelerating after a stop at a red light like it has difficulty shifting out of 1st gear.
The contact owns a 2007 Chevrolet Impala. The contact received notification of NHTSA campaign number: 14V355000 (electrical system); however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time. The manufacturer was notified of the issue. The contact had not experienced a failure.
The contact owned a 2007 Chevrolet Impala. While driving approximately 30 mph, the vehicle stalled, began to smoke, and caught fire. The contact sustained smoke inhalation that required medical attention. A police report was filed. The vehicle was destroyed. The manufacturer was not notified of the failure. The approximate failure mileage was 67,000.
The contact owns a 2007 Chevrolet Impala. The contact received notification of NHTSA campaign number: 14V355000 (electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2007 Chevrolet Impala. While driving approximately 60 mph, the reduced engine power warning light illuminated and the vehicle drastically reduced speed from 60 mph to 30 mph. The contact was able to coast the vehicle over to the side of the road and was able to restart the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 34,000.
- Philadelphia, PA, USA
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The contact owns a 2007 Chevrolet Impala. The vehicle was included in NHTSA campaign number: 14V355000 (electrical system) and received the recall repair. Within two weeks later, the vehicle stalled. The contact had to merge to the side of the road, where the vehicle was shut off and was able to restart the vehicle to reset the computer. The stalling occurred more than five times. The vehicle was not safe to drive and the contact needed to have the vehicle taken back to the authorized dealer for further inspections. The vehicle was not repaired. The manufacturer was notified of the failure and provided no remedy. The failure mileage was not available.
The contact owns a 2007 Chevrolet Impala. The contact stated that the key would eject from the ignition intermittently. On other occasions, the key was unable to be removed and would not turn over to start the vehicle. The contact was unable to drive the vehicle due to the failure. The contact received notification of NHTSA campaign number: 14V355000 (electrical system) but the part was not available to repair the vehicle. The approximate failure mileage was 180,000.
The rear window defogger failed to operate and a burning smell was detected by passengers. It was discovered that an electrical connector that routes the power to the rear window defogger has a defective design and overheats and burns due to improperly sized connector pins in wiring harness connector located near the passenger kick panel. The problem is also documented in a number of sites on the internet including youtube where a video of the exact failure was found to be the identical failure as in our Impala. This is the website: Https://www.youtube.com/watch?V=jfwbdzjqaru I have photographs of the failed/burned connector in my car but I don't see where I can submit them. Judging by the design problem, this same problem would be found in every Impala using this connector since the electrical contacts are not sized properly to carry the high current to the defogger. This is a definite fire hazard and the cars should be recalled for the failure - I contacted Chevrolet and they would not acknowledge the defect/problem.
I have experienced many issues with my car. Shuts off when stopped/brake. Cranks right back up. Reduced engine power car has shut down starter disabled. Low oil pressure light comes on and stays on. Traction control light comes on.
2007 Chevrolet Impala. Consumer writes in regards to ignition key replacement. The consumer stated she was only given one key, after the recall was performed.
The contact owns a 2007 Chevrolet Impala. While driving approximately 60 mph, a burning odor was present near the driver's seat area. In addition, the trunk was not opening, the rear right turn signal was not working due to a blown fuse, and the front speakers were not working properly. The failures recurred on multiple occasions. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The approximate failure mileage was 83,000.
The contact owns a 2007 Chevrolet Impala. The contact received notification of NHTSA campaign number: 14V355000 (electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Updated 03/30/15 the consumer stated as of 3/18/15, there was no contact made by the manufacturer in order to repair the vehicle. Updated 6/23/2015
The contact owns a 2007 Chevrolet Impala. The contact stated that NHTSA campaign number: 14V355000 (electrical system) exceeded a reasonable amount of time for the recall repair. The dealer stated that part was not available and on back order. The manufacturer was made aware of the delay. The vehicle was not repaired. The contact had not experienced a failure.
The contact owns a 2007 Chevrolet Impala. The contact received a recall notice for NHTSA campaign number: 14V355000 (electrical system). The vehicle was taken to the dealer where it was diagnosed that the body module needed to be replaced before the recall repair could be performed. The manufacturer was not made aware of the failure. The approximate failure mileage was 100,000.
Turned on rear window defroster, smelt burning plastic near passenger side door, found wire harness on passenger side kick panel melted at the rear window defroster connection due to high heat in the connector and it had scorched the underside of the interior carpet. Burnt both male and female ends of connector so it no longer works. Contacted Chevrolet and was told that it was a common problem that they had seen but there was no recall or advisory on it.
The contact owns a 2007 Chevrolet Impala. The contact received a notification for NHTSA campaign number: 14V355000 (electrical system) however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The VIN was not available. The contact had not experienced a failure.
The contact owns a 2007 Chevrolet Impala. While driving approximately 35 mph, the vehicle stalled without warning. The vehicle veered off the road, down an embankment, and crashed into a tree. The air bags failed to deploy. A police report was filed. There were no injuries. The vehicle was towed to a dealer, but was not diagnosed or repaired. The vehicle was then towed to an independent mechanic for repairs. The manufacturer was notified of the failure. The approximate failure mileage was 67,000.
The contact owns a 2007 Chevrolet Impala. The contact received a notification for NHTSA campaign number: 14V355000 (electrical system). However, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
A D V E R T I S E M E N T S
- Dearborn Heights, MI, USA