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10.0

really awful
Crashes / Fires:
6 / 0
Injuries / Deaths:
4 / 0
Average Mileage:
55,163 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2007 Chevrolet Impala steering problems

steering problem

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2007 Chevrolet Impala Owner Comments (Page 3 of 5)

« Read the previous 20 complaints

problem #42

Apr 142010

Impala 6-cyl

  • 43,000 miles

A D V E R T I S E M E N T S

The contact owns a 2007 Chevrolet Impala. The contact stated the rear end of the vehicle was out of alignment twice each time the rear tires had to be replaced. The manufacturer stated it was not a known failure. The dealer stated the manufacturer was repairing police vehicles with the identical failure. The contact was concerned about the safety defect. The failure mileage was 43,000 and the current mileage was 72,000.....updated 12/03/12

- Lewiston, MN, USA

problem #41

Nov 142011

Impala 6-cyl

  • 40,785 miles
I had noticed a noise in steering recently, went to dealer and was told that there must be dust around the steering column. Had been on vacation and not driving car for a month or more, then 11-14-11 it was something very noticeable and I drove directly to dealership to be checked. They charged $96 to diagnose the problem and replaced steering shaft #25937479 shaft (06524-C). My total bill was $312.86. Is this any part of my warranty coverage"???"

- Oroville, CA, USA

problem #40

Feb 142006

Impala

  • 12,000 miles
The contact owns a 2007 Chevrolet Impala lt. While driving approximately 40 mph, the rear passenger tire exploded. The contact drove to the side of the road and the roadside assistance replaced the tire with a spare tire. The vehicle was taken to a tire center where they informed the contact that the severe tire wear was contributed to misalignment. The technician replaced the defective tire and an alignment was performed. On a separate occasion the failure recurred with the identical tire. The defective tire was replaced with a new tire. A four wheel alignment was performed on the vehicle three different times and the failure continued to occur. The rear driver, front driver and passenger side tires had been replaced as a result to the premature tire wear. The manufacturer was notified of the consistent failure. The dealer was unable to determine the cause of failure. The approximate failure mileage was 12,000. The VIN was unavailable.

- Charleston, WV, USA

problem #39

Dec 212010

Impala

  • 42,000 miles

A D V E R T I S E M E N T S

The contact owns a 2007 Chevrolet Impala. The contact stated when the road conditions were wet, the vehicle would slide and he was unable to control the vehicle. Both the dealer and manufacturer were notified; however, did not offer any assistance. No repairs were performed. The current mileage was 62,000. The failure mileage was 42,000. The VIN was unavailable.

- Menasha, WI, USA

problem #38

Jul 152008

Impala 6-cyl

  • 71,209 miles
The contact owns a 2007 Chevrolet Impala. The contact stated that all four tires were consistently wearing from the inside and were constantly in need of replacement and an alignment. The dealer was contacted who offered no assistance for the repairs. The manufacturer was contacted about the failure but offered no assistance. The failure mileage was 71,209. Updated 08/15/11 updated 08/24/11.

- Belton, MO, USA

problem #37

Jul 012008

Impala

  • 20,000 miles
The contact owns a 2007 Chevrolet Impala. The contact stated that the vehicle was taken to an authorized dealer on two occasions to be realigned. The vehicle was also taken to have the tires replaced on one occasion due to uneven tread wear. The vehicle was in the process of being taken back to have the tires replaced for a second time due to uneven tread wear. The failure mileage was 20,000 and the current mileage was 50,000.

- Stevens Point, WI, USA

problem #36

Oct 132009

Impala

  • miles

A D V E R T I S E M E N T S

The contact owns a 2007 Chevrolet Impala. While driving approximately 65 mph, the vehicle drifted into the left lane without intent. The contact immediately turned the steering wheel towards the right direction in order for the vehicle to drive straight. The vehicle was taken to an authorized dealer where the four tires were rotated, and the failure continued to occur. The contact planned to take the vehicle back to the dealer for diagnoisis and repair. The manufacturer was notified of the defect. The failure mileage was unavailable.

- Metaire , LA, USA

problem #35

Jan 112011

Impala 6-cyl

  • 75,000 miles
Vehicle performed poorly over 35 mph on highway with the rear of the vehicle swaying excessively during snowy or wet conditions. The tires on the back of the vehicle wore prematurely on the inside. I purchased four sets of new back tires in a span of 4 months and had to have two alignments done at separate times because the first didn't initially fix the problem. It came to a point that I was frightened to drive my vehicle during snowy or wet conditions in fear of causing a major accident. I have spent roughly $700 on this issue and believe it could have been resolved if GM would have addressed the consumer's vehicle problem initially.

- Chicago, IL, USA

problem #34

Apr 012011

Impala

  • 90,000 miles
The contact owns a 2007 Chevrolet Impala. The contact stated while driving approximately 25 mph, in wet conditions, he would lose control of the steering wheel. In some cases, the steering wheel would suddenly lock, making it very difficult to maneuver the vehicle. The dealer was contacted and an appointment was scheduled. The manufacturer was not contacted regarding the failure. The failure mileage was approximately 90,000. The VIN was unavailable.

- Meridian, MS, USA

problem #33

Nov 032010

Impala

  • 32,000 miles
The contact owns a 2007 Chevrolet Impala. While driving approximately 15 mph, the contact heard a clanking noise in the steering column similar to NHTSA campaign id number: 09E005000 (steering). The vehicle was taken to the dealer where they replaced the steering shaft. The manufacturer covered half the cost. The current mileage was 35,000 and the failure mileage was 32,000. Updated 06/16/11

- Cheyenne, WY, USA

problem #32

Dec 012010

Impala

  • 60,000 miles

A D V E R T I S E M E N T S

The contact owns a 2007 Chevrolet Impala. The contact stated that while the vehicle was parked with the engine off, she noticed that the steering wheel would not lock. The dealer was contacted and the technician stated that the wheel would need to be turned inward in order for the steering wheel to lock. The contact followed the technician's instructions but to no avail. The contact stated that prior to the failure, the ignition switch was replaced twice and repairs were made to the steering column for a clunking noise in the steering wheel. The contact was not aware of the part that was replaced in the steering column and the present failure did not exist. The vehicle was not further repaired. The VIN was not available. The approximate failure mileage was 60,000.

- Fairfield, ME, USA

problem #31

Nov 012010

Impala

  • 32,000 miles
The contact owns a 2007 Chevrolet Impala lt. The contact stated that when she inspected her vehicle she noticed that all four tires were worn excessively on the inside to the point where the tread was visible. The vehicle was not inspected nor had it been repaired. The dealer informed her that she should consider an alignment and four new tires. The failure mileage was approximately 32,000.

- Trenton, IL, USA

problem #30

Dec 062010

Impala

  • 36,700 miles
The contact owns a 2007 Chevrolet Impala. The contact was driving approximately 45 mph and changing lanes when the steering wheel and brake pedal exhibited an unusual clicking noise. The vehicle was taken to the dealer where the technician diagnosed the failure within the intermediate shaft, which would need replacing. The vehicle was repaired. The approximate failure mileage was 36,700.

- Riverview, FL, USA

problem #29

May 012010

Impala

  • 27,000 miles
The contact owns a 2007 Chevrolet Impala. The contact was driving approximately 3 mph when he felt a click in the steering wheel and heard an abnormal clicking noise. The vehicle was taken to the dealer for diagnosis. The technician informed the contact that the steering valve would need to be replaced. The vehicle was not repaired. The approximate failure mileage was 27,000.

- Claremore, OK, USA

problem #28

Nov 172010

Impala 6-cyl

  • 44,233 miles
You can feel & hear the clunking/vibration in the steering.

- Jeannette, PA, USA

problem #27

Nov 152010

Impala

  • 48,688 miles
The contact owns a 2007 Chevrolet HHR. The contact was driving 35 mph when the power steering warning light illuminated and the power steering assist failed. In order to reset the steering, the vehicle was turned off and back on. The steering resumed normal operation. The vehicle was taken to the dealer where the electric power steering motor was replaced at the contacts expense. The manufacturer was contacted and offered no assistance. The failure mileage was 48,688.

- Huntington, WV, USA

problem #26

Sep 292010

Impala

  • 38,717 miles
The contact owns a 2007 Chevrolet Impala. The contact had taken the vehicle to an independent mechanic for routine repairs when she was informed that the intermediate steering shaft was defective. The vehicle was repaired. Due to the defect four tires had to be replaced with new tires and a wheel alignment performed. There was a technical service bulletin, number 01-02- 32-00101 (steering); associated with NHTSA item number 618086. The contact had significant concern of the potential safety hazard. The failure mileage was 38,717.

- Myrtle Beach, SC, USA

problem #25

Aug 282010

Impala

  • 83,000 miles
Steering knuckle in 2007 Impala...strange noise when turning wheel all the way to the right.

- Wayland, MI, USA

problem #24

Apr 052008

Impala

  • 126 miles
I purchised this car in April of '08 and it has been failing since I bought it. There is a vibration while riding in the car that makes your body bounce. The dealer states they don't feel it, but I have cronic back pain from it. I have had it at the dealer several times and no fix. I took it to an alinement shop they told me that the stuts were set out from the factory so the tires don't hit the grond flat like they should. The problem causes my tires to slip out of balance constantly making the vibration worse. My windshield and dash both make craking noises now from all the vibration in the car. It makes for a very uncomfortable ride. I am on my 3rd set of tires at 28.300. The brakes don't work properly, the dealer has turned the rotors twice for warping. Now they are grooved and they tell me that "it's normal" and I don't have the normal stoping power I should. The power stering squiels, but they can't hear it. The front end has a banging noise when going over bumps, "they don't hear",but I can feel it in the floor board when it happens. The car is sluggish when excelerating, "no problem found". the fuel econemy has decreased as well. While on an incline the car roles backward like a standard, "it's normal" I have never had a car do that without the trany being bad. When stoped at a light the trany takes a couple of seconds to reengage for take off. Tps repeated problems not working poperly. The cars handling is very poor in the rain, snow, or ice. The muffler system has a leak as well.

- Columbus, OH, USA

problem #23

Mar 142010

Impala

  • 35,000 miles
The contact owns a 2007 Chevrolet Impala. The contact was driving approximately 70 mph and detected that both rear tires were completely deflated. A wheel alignment failure caused damage to the tires. The vehicle was taken to an authorized dealer. The rear passenger and driver side tires were replaced with a wheel alignment service performed on the vehicle. The cost of the service repair was $500. The failure mileage was 35,000.

- Ft Collins, CO, USA

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