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really awful
Crashes / Fires:
5 / 0
Injuries / Deaths:
3 / 0
Average Mileage:
52,397 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2007 Chevrolet Impala steering problems

steering problem

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2007 Chevrolet Impala Owner Comments (Page 3 of 4)

« Read the previous 20 complaints

problem #39

Dec 212010


  • 42,000 miles


The contact owns a 2007 Chevrolet Impala. The contact stated when the road conditions were wet, the vehicle would slide and he was unable to control the vehicle. Both the dealer and manufacturer were notified; however, did not offer any assistance. No repairs were performed. The current mileage was 62,000. The failure mileage was 42,000. The VIN was unavailable.

- Menasha, WI, USA

problem #38

Jul 152008

Impala 6-cyl

  • 71,209 miles
The contact owns a 2007 Chevrolet Impala. The contact stated that all four tires were consistently wearing from the inside and were constantly in need of replacement and an alignment. The dealer was contacted who offered no assistance for the repairs. The manufacturer was contacted about the failure but offered no assistance. The failure mileage was 71,209. Updated 08/15/11 updated 08/24/11.

- Belton, MO, USA

problem #37

Jul 012008


  • 20,000 miles
The contact owns a 2007 Chevrolet Impala. The contact stated that the vehicle was taken to an authorized dealer on two occasions to be realigned. The vehicle was also taken to have the tires replaced on one occasion due to uneven tread wear. The vehicle was in the process of being taken back to have the tires replaced for a second time due to uneven tread wear. The failure mileage was 20,000 and the current mileage was 50,000.

- Stevens Point, WI, USA

problem #36

Oct 132009


  • miles


The contact owns a 2007 Chevrolet Impala. While driving approximately 65 mph, the vehicle drifted into the left lane without intent. The contact immediately turned the steering wheel towards the right direction in order for the vehicle to drive straight. The vehicle was taken to an authorized dealer where the four tires were rotated, and the failure continued to occur. The contact planned to take the vehicle back to the dealer for diagnoisis and repair. The manufacturer was notified of the defect. The failure mileage was unavailable.

- Metaire , LA, USA

problem #35

Jan 112011

Impala 6-cyl

  • 75,000 miles
Vehicle performed poorly over 35 mph on highway with the rear of the vehicle swaying excessively during snowy or wet conditions. The tires on the back of the vehicle wore prematurely on the inside. I purchased four sets of new back tires in a span of 4 months and had to have two alignments done at separate times because the first didn't initially fix the problem. It came to a point that I was frightened to drive my vehicle during snowy or wet conditions in fear of causing a major accident. I have spent roughly $700 on this issue and believe it could have been resolved if GM would have addressed the consumer's vehicle problem initially.

- Chicago, IL, USA

problem #34

Apr 012011


  • 90,000 miles
The contact owns a 2007 Chevrolet Impala. The contact stated while driving approximately 25 mph, in wet conditions, he would lose control of the steering wheel. In some cases, the steering wheel would suddenly lock, making it very difficult to maneuver the vehicle. The dealer was contacted and an appointment was scheduled. The manufacturer was not contacted regarding the failure. The failure mileage was approximately 90,000. The VIN was unavailable.

- Meridian, MS, USA

problem #33

Nov 032010


  • 32,000 miles


The contact owns a 2007 Chevrolet Impala. While driving approximately 15 mph, the contact heard a clanking noise in the steering column similar to NHTSA campaign id number: 09E005000 (steering). The vehicle was taken to the dealer where they replaced the steering shaft. The manufacturer covered half the cost. The current mileage was 35,000 and the failure mileage was 32,000. Updated 06/16/11

- Cheyenne, WY, USA

problem #32

Dec 012010


  • 60,000 miles
The contact owns a 2007 Chevrolet Impala. The contact stated that while the vehicle was parked with the engine off, she noticed that the steering wheel would not lock. The dealer was contacted and the technician stated that the wheel would need to be turned inward in order for the steering wheel to lock. The contact followed the technician's instructions but to no avail. The contact stated that prior to the failure, the ignition switch was replaced twice and repairs were made to the steering column for a clunking noise in the steering wheel. The contact was not aware of the part that was replaced in the steering column and the present failure did not exist. The vehicle was not further repaired. The VIN was not available. The approximate failure mileage was 60,000.

- Fairfield, ME, USA

problem #31

Nov 012010


  • 32,000 miles
The contact owns a 2007 Chevrolet Impala lt. The contact stated that when she inspected her vehicle she noticed that all four tires were worn excessively on the inside to the point where the tread was visible. The vehicle was not inspected nor had it been repaired. The dealer informed her that she should consider an alignment and four new tires. The failure mileage was approximately 32,000.

- Trenton, IL, USA

problem #30

Dec 062010


  • 36,700 miles
The contact owns a 2007 Chevrolet Impala. The contact was driving approximately 45 mph and changing lanes when the steering wheel and brake pedal exhibited an unusual clicking noise. The vehicle was taken to the dealer where the technician diagnosed the failure within the intermediate shaft, which would need replacing. The vehicle was repaired. The approximate failure mileage was 36,700.

- Riverview, FL, USA

problem #29

May 012010


  • 27,000 miles


The contact owns a 2007 Chevrolet Impala. The contact was driving approximately 3 mph when he felt a click in the steering wheel and heard an abnormal clicking noise. The vehicle was taken to the dealer for diagnosis. The technician informed the contact that the steering valve would need to be replaced. The vehicle was not repaired. The approximate failure mileage was 27,000.

- Claremore, OK, USA

problem #28

Nov 172010

Impala 6-cyl

  • 44,233 miles
You can feel & hear the clunking/vibration in the steering.

- Jeannette, PA, USA

problem #27

Nov 152010


  • 48,688 miles
The contact owns a 2007 Chevrolet HHR. The contact was driving 35 mph when the power steering warning light illuminated and the power steering assist failed. In order to reset the steering, the vehicle was turned off and back on. The steering resumed normal operation. The vehicle was taken to the dealer where the electric power steering motor was replaced at the contacts expense. The manufacturer was contacted and offered no assistance. The failure mileage was 48,688.

- Huntington, WV, USA

problem #26

Sep 292010


  • 38,717 miles
The contact owns a 2007 Chevrolet Impala. The contact had taken the vehicle to an independent mechanic for routine repairs when she was informed that the intermediate steering shaft was defective. The vehicle was repaired. Due to the defect four tires had to be replaced with new tires and a wheel alignment performed. There was a technical service bulletin, number 01-02- 32-00101 (steering); associated with NHTSA item number 618086. The contact had significant concern of the potential safety hazard. The failure mileage was 38,717.

- Myrtle Beach, SC, USA

problem #25

Aug 282010


  • 83,000 miles
Steering knuckle in 2007 Impala...strange noise when turning wheel all the way to the right.

- Wayland, MI, USA

problem #24

Apr 052008


  • 126 miles
I purchised this car in April of '08 and it has been failing since I bought it. There is a vibration while riding in the car that makes your body bounce. The dealer states they don't feel it, but I have cronic back pain from it. I have had it at the dealer several times and no fix. I took it to an alinement shop they told me that the stuts were set out from the factory so the tires don't hit the grond flat like they should. The problem causes my tires to slip out of balance constantly making the vibration worse. My windshield and dash both make craking noises now from all the vibration in the car. It makes for a very uncomfortable ride. I am on my 3rd set of tires at 28.300. The brakes don't work properly, the dealer has turned the rotors twice for warping. Now they are grooved and they tell me that "it's normal" and I don't have the normal stoping power I should. The power stering squiels, but they can't hear it. The front end has a banging noise when going over bumps, "they don't hear",but I can feel it in the floor board when it happens. The car is sluggish when excelerating, "no problem found". the fuel econemy has decreased as well. While on an incline the car roles backward like a standard, "it's normal" I have never had a car do that without the trany being bad. When stoped at a light the trany takes a couple of seconds to reengage for take off. Tps repeated problems not working poperly. The cars handling is very poor in the rain, snow, or ice. The muffler system has a leak as well.

- Columbus, OH, USA

problem #23

Mar 142010


  • 35,000 miles
The contact owns a 2007 Chevrolet Impala. The contact was driving approximately 70 mph and detected that both rear tires were completely deflated. A wheel alignment failure caused damage to the tires. The vehicle was taken to an authorized dealer. The rear passenger and driver side tires were replaced with a wheel alignment service performed on the vehicle. The cost of the service repair was $500. The failure mileage was 35,000.

- Ft Collins, CO, USA

problem #22

Feb 132010

Impala 6-cyl

  • 65,000 miles
Dear NHTSA, please investigate the following serious concerns that have affected my vehicle safety in addition to other Chevy Impala drivers: Vehicle: 2007 Chevy Impala. 65,000 miles, 1 owner, Impala ls 3.5 L V6 safety concern # 1- intermediate steering shaft - GM refuses to acknowledge the seriousness of this problem. My vehicle's steering wheel clicks during driving & temporarily jams causing a feeling of disconnection from the road. It has caused a momentary loss of steering control, and I feel this is a serious safety concern to be addressed. This is an ongoing design problem for many GM models(as per my google search), GM refuses to make corrections to the design nor issue a recall. --------------------------------- safety concern # 2- power steering pump- power steering pump loosing effectiveness & turning performance, meaning pump may be failing at any time. This too is another common problem with Chevy models. Please encourage GM to expand power steering pump recall to include Chevy Impala models. ---------------------------- safety concern # 3- rear back seat center seat belt looses tension when used in conjunction with infant car seat. When vehicle goes around 30 mile/hr turns or mild turns, seat belt locking mechanism(the one that holds the seat belt tense during braking) disengages & permits the seat belt to loosen causing child seat to move across the seat & or in one serious case with my son flip sideways(luckily my wife caught the seat as it tipped sideways). I have followed all safety instructions as per car seat manufacturer (evenflow aura travel system). This is a concern, since the tension only stays firm in abrupt stops, this leads me to question the safety in a roll over scenario. I have since used the seat level car seat hooks since the past few events( this greatly reduces the ease of sharing the car seat between vehicles). My other vehicle(Nissan Altima) has no such problem, the tension mechanism on the Altima remains firm

- Port Reading, NJ, USA

problem #21

Mar 072010


  • 40,377 miles
Loss of power steering when vehicle travels through puddle. Note: This is a police squad car and this is the 2nd vehicle of this make, model and year that has performed the same way.

- Pekin, IL, USA

problem #20

Oct 192009


  • 22,396 miles
Loss of power steering when vehicle travels through puddle of water.

- Pekin, IL, USA

Read the next 19 complaints »

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