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10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
22,563 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2007 Chevrolet Impala suspension problems

suspension problem

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2007 Chevrolet Impala Owner Comments

problem #2

Jan 092011

Impala

  • 45,000 miles

A D V E R T I S E M E N T S

The contact owns a 2007 Chevrolet Impala. The contact stated that the vehicle was taken to the dealer twice for concerns with the front suspension. The dealers were unable to locate of duplicate the failure. Late while the contact was driving 65 mph, the contact crashed into another vehicle that was driving alongside him. The front passenger tire and suspension components fractured from the vehicle, causing the vehicle to go airborne and land on the fractured parts. The contact and a passenger were injured and transported to the hospital via ambulance. A police report was available. The vehicle was towed to an auto center and was destroyed. The manufacturer was not notified of the failure. The failure mileage was 45,000.

- Trenton, NJ, USA

problem #1

Apr 052008

Impala

  • 126 miles
I purchised this car in April of '08 and it has been failing since I bought it. There is a vibration while riding in the car that makes your body bounce. The dealer states they don't feel it, but I have cronic back pain from it. I have had it at the dealer several times and no fix. I took it to an alinement shop they told me that the stuts were set out from the factory so the tires don't hit the grond flat like they should. The problem causes my tires to slip out of balance constantly making the vibration worse. My windshield and dash both make craking noises now from all the vibration in the car. It makes for a very uncomfortable ride. I am on my 3rd set of tires at 28.300. The brakes don't work properly, the dealer has turned the rotors twice for warping. Now they are grooved and they tell me that "it's normal" and I don't have the normal stoping power I should. The power stering squiels, but they can't hear it. The front end has a banging noise when going over bumps, "they don't hear",but I can feel it in the floor board when it happens. The car is sluggish when excelerating, "no problem found". the fuel econemy has decreased as well. While on an incline the car roles backward like a standard, "it's normal" I have never had a car do that without the trany being bad. When stoped at a light the trany takes a couple of seconds to reengage for take off. Tps repeated problems not working poperly. The cars handling is very poor in the rain, snow, or ice. The muffler system has a leak as well.

- Columbus, OH, USA

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