This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Letter from constituent who experienced problems with her 2008 Impala, seeking reimbursement for the repairs she believes were all part of a recall. The consumer stated on April 1, 2014, she had just exited the interstate highway, when suddenly the engine shut off. The vehicle would not re-start and a message appeared on the dash that read throttle control system. The vehicle was towed to a service station. The throttle body was replaced. On April 19, 2014. The check engine light illuminated as she was driving. She pulled into a parking lot, and turned off the engine. The vehicle did not re-start, once again, the vehicle had to be towed. The power train control module had to be replaced and the computer was re-programmed.
The contact owns a 2008 Chevrolet Impala. The contact received a notification of NHTSA campaign number: 14V355000 (electrical system) however, the recall remedy failed to repair the vehicle. After the vehicle was serviced under the recall repair, the vehicle failed to start. The manufacturer was not made aware of the failure. The failure mileage was unknown.
The contact owns a 2008 Chevrolet Impala. The contact stated that the engine failed to start on numerous occasions. In addition, the vehicle failed to shut off due to the ignition key sticking to the ignition switch. The vehicle was towed to a dealer on several occasions where it was diagnosed that the gear shaft wires were sending the incorrect signal causing the solenoid to fail. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 101,000.
The contact owns a 2008 Chevrolet Impala. The contact received notification of NHTSA campaign number: 14V355000 (electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The contact had not experienced a failure.
The contact owns a 2008 Chevrolet Impala. While attempting to reverse from the park position, the vehicle failed to shift. The contact also mentioned that the key was unable to be removed from the ignition and an unknown warning light illuminated. The contact received notification of NHTSA campaign number: 14V355000 (electrical system). The vehicle was towed to the dealer where the ignition switch was replaced, but the shifter needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 146,635.
- Birmingham, AL, USA
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The contact owns a 2008 Chevrolet Impala. The contact stated that the gear shift lever failed to shift from park to drive. The vehicle was towed to a dealer. The technician diagnosed that the gear shift center console was faulty. The vehicle was replaced. The manufacturer was made aware of the failure. The failure mileage was 60,760.
I have had the ignition switch repaired under the recall thinking this might help the problem. I will be driving down the road when the steering will lock up and the car slows and cuts off. I have had several near miss accidents with other cars and am literally afraid to drive the car anymore. I have taken the car to several other dealers and they claim they are unable to determine what is wrong or how to fix it. It is only a mater of time before I have an accident and injure myself or others.
The contact owns a 2008 Chevrolet Impala. The contact stated that while driving at approximately 5 mph, the vehicle stalled without warning. The vehicle was restarted; however, the failure recurred on several occasions. The vehicle was repaired under NHTSA campaign number: 14V355000 (electrical system) but the failure recurred. The manufacturer was made aware of the failure. The approximate failure mileage was 175,812.
2008 Chevrolet Impala. Consumer believes the ignition switch should have been modified to secure and stabilize the key. The dealer placed a small plastic plug in the ignition key. The consumer stated the key fit the same way it did prior to the repair; it still had play in the fit and it was not secure. Secondly, the ignition switch itself still had the same amount of play in it, after the so called repair.
During freezing rain the rear window defroster quit operating making visibility out the rear window little to none. After troubleshooting, the problem came from a wiring harness below the fusebox on the passenger side of the vehicle by the passenger foot area. The wire for the rear window defroster had melted at the point inside the connector melting the plastic, and is a fire hazard. After researching this issue, many newer Chevrolet Impala have encountered this issue, and it should be addressed.
2008 Chevrolet Impala key defect. The consumer stated when he and his wife purchased the vehicle, they paid for three keys. However, G would only fix two of the keys under the ignition recall.
2008 Chevrolet Impala. While driving on the highway with my family, the car cut-off but was able to restart it. The consumer attached the ignition recall letter, to his complaint.
After pulling into my drive way I placed the car in park. I attempted to turn the car off and the key would not turn to the off section. Because of this the lights and radio remained on, the key was also stuck in the ignition.
Our 2008 Chevrolet Impala is under the recall for the ignition switch. We have the letter. Car was at the dealer for 4 weeks and they didn't fix it. They said to take the remote off the key and only have the key in the ignition with nothing else on the key and no other fix is available. We feel the car is unsafe to drive at highway speeds should the car shut off. The dealer is fowler Chevrolet in tulsa, Oklahoma.and they refuse to provide us a loaner car. What are we to do?
The contact owns a 2008 Chevrolet Impala. The contact received notification of NHTSA campaign number: 14V355000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
After going through a small puddle, serp belt slips, lose power steering, cant hardly control car. If it happened with my wife driving in traffic could be very bad. Went to beard Chevrolet a month ago (this has been happening several mos) and was told it's normal, and in new cars they went to electric ps because of it. That doesn't console me with an otherwise perfectly running car. I had replaced the tensioner and serp belt already before going to the dealer.
I have been having a problem with the ac vent trying to close when I shut off the car. It makes a loud sputtering clunking sound after the car shuts off. I was told it is the vent trying to close and would have to replace a motor for $2-300 plus labor. Anytime I start the car up, it makes a high pitch squealing sound under the hood and stops when I back out of park.
I have a problem with removing key from ignition when the car is in park. I have research the data and there are several you tube videos on this same problem...it is a faulty wire (purple) that shifts with the gear and cause the wire to be worn and make the keys unable to be removed from the ignition. This problems happens with the 2006, 2007 and 2008 Impala. This cause the battery to die and is a six hundred dollar job should it be taken to a dealer for repair. It should have been a recall. Also, I have taken the car to a local dealer for the recent recall, thinking that may have resolved the problem...epic fail. Thanks
A D V E R T I S E M E N T S
- Amherst, NY, USA