This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I too am very upset with the issue with the door lock issue. The back passenger drivers side door does not unlock with the fob or the door unlock control. The only way to physically unlock the door is to recline the drivers seat and reach back and unlock the door manually. In the event of an emergency this is B.S. I have done much research on the internet on this subject and was overwhelmed by the number of other people with the same issue. This is so disturbing! I wish Chevrolet would do the right thing and make it right to its customers.
2008 Chevrolet Impala. Consumer writes in regards to recalls and faulty parts on vehicle. The consumer stated he experienced a reduction in engine power continuously, which resulted in the vehicle stalling, in traffic.
I purchased my 2008 Chevy Impala in 2009 about a yr after my purchase I noticed my rear drivers side door would not lock or unlock with either the keyless remote or the lock button on the door since then the front passenger door lock has did the same thing. But the final straw was now the rear passenger door has went out. That is unacceptable to me and my family I have two small grandbabies one of them with cancer, that are both in carseats. If any of the doors lock they cannot I repeat cannot be unlocked from the outside nor can they be unlocked from the keyless remote or the button on the door once the doors are locked the only way they can be unlocked is by tilting the seat back and manually unlocking them. This is putting my grandchildren in grave danger if we are in an accident and I cannot get to them no one else can either unless they knock the window out, which endangers the children. I demand to know why when it comes to thousands of children's lives being put in danger by a defect of your product that your company is dragging your feet on recalling these cars. Your recalling millions of cars for this defect and that defect but your # 1 priority should be to protect the children that cant protect themselves. And all us parents/grandparents are at our wits end. We bought your product in good faith now its time for your company to do what's right recall all these -2008- and other Chevy Impala for faulty door actuators before children get hurt or god forbid killed. Very worried and unhappy grandmother.
Was driving on busy one lane road, reduced speed, check traction control, check engine light came on and car slowed down to 45 and would not go any faster, was able to pull off of road and shut car off started about 5 minutes later no indication of the problem. Two days later the problem came back. Went to internet to check problem seems like there have been 100,000 S of these problems many resulting in accidents. It does not show that there has been a recall. This is very serious if I would have been on a freeway with trucks traveling at high speed I could have been killed. What has the vehicle safety board done to protect owners of faulty vehicles?
Our 2008 Impala ls, with 100,000 miles, is having the same problem I am seeing at this web site and all across the internet. Last month, may, 2014, and this month, June, 2014, there was a sudden reduced power alert on the dashboard and the check engine light came on. The speed immediately dropped to no more than 35 mph. Before I could get it to advance to have them check to see if any codes had been dropped by the computer, the check engine light went off. There was no reduced power message either, and the speed returned to normal. I was told to try fuel injector cleaner, which I did. All went well for almost a month, when the same thing happened again this month. This time I was able to get it to advance with the check engine light still on. The computer had dropped 2 codes, both related to the accelerator pedal position sensor. Advance did not have the part, nor did autozone. Fortunately, Napa did, for $90, including tax. Our local Chevy dealership wanted $50 more. Since it is a very easy part to replace even for an amateur like me, I replaced it. There are only 2 10 mm bolts to remove and an electrical connection to unplug. So it was pretty simple, and so far, this has done the trick, but it's only been 24 hours. This apparently is a job that the dealerships want to charge $300 to $400 to do. As I said, this is a widespread problem for GM, and they have not and will not, so far, do a recall. They should. I'm only out $90 so far, but other people are out much more. If I have the dreaded, follow-up problem with the throttle body, I will be out a whole lot more. I sent an E-mail to Chevrolet after the first instance, and did get a response back. I told him I didn't want to take any further action unless this happens again. I will be contacting him again now about this latest incident.
- Inwood, WV, USA
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Started the car, drove about a mile and a half to my destination. Parked, turned key to turn car off. Engine turned off but key no longer switches completely off in order for me to take the key out of the ignition.
Frequently, service traction control and engine power is reduced lights come on. When this happens, car is sluggish and will not accelerate. This is very dangerous because it happens unexpectedly and causes vehicle to decelerate quickly. Typically the car will start normally after sitting for 15-30 minutes but check engine light remains on for some time. Also, the message engine hot/ac off fires randomly. Temperature gauge rests at zero. It will start working again either through manual reset by removing battery cables and reconnecting or randomly start working again on its own. There are numerous reports of both issues on the internet which indicate replacement of sensors/throttle are very expensive and do not fix the issues.
The contact owns a 2008 Chevrolet Impala. The contact stated that all of the doors failed to lock and could only be unlocked manually. The vehicle was taken to the dealer. The technician diagnosed that the door actuator needed to be replaced. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 60,000 and the current mileage was 73,000. Updated 8/11/14 the consumer stated the vehicle has been repaired. The manufacturer paid half the cost. Updated 8/21/2014
When driving through St. Louis around midnight on I-270 on May 3, the "engine power is reduced" message came on and the car slowed dramatically right in the middle lane of the interstate. Quite scary indeed, not to mention the lurching. After being nearly run over on both sides, I pulled off in a very dark part of town and the police came by to check on me. Initially the car wouldn't start with the message, "starting is disabled, service throttle." After about an hour, the thing allowed me to start it, but still with the "power is reduced" message. I actually drove that thing home (over 90 miles) with semis bearing down on me, alternating flashers and watching over my shoulder. Anyway, the next day, it still wouldn't run normally, but I limped over to an autozone and I replaced the throttle assembly and the throttle body (the engine code said P0651, but that was a waste of $300). No help, same message. I let the car sit. When it first started up, still had the message. But about 5 minutes later, the car started normally!!! the check engine light is on now, but those codes haven't been accurate so far. While the car was running normally, I went out and jiggled all the wiring both under the dash and above the throttle, but could not find a loose wire or get the car to shift into the "engine power reduced" message. I also tapped on and jiggled the air box (because I was told that's where the ECM is located). Still couldn't get it to go bad. Came back out the next time and the car had the "engine power is reduced" message and running horribly. I was fortunate not to be killed, these cars are moving chicanes. I am totally at a loss as to what is going on. GM service reps say "go to the dealer" but online shows this only results in a bunch of expensive replaced parts that didn't fix the problem. I only suffered a backache but this car is an accident waiting to happen.
I have had many problems with the engine power being reduced due to code 2135, it's a throttle position problem that has happened maybe 50-100 times over the past year. I can clean the throttle plate and it'll be fine for a few days, but is getting progressively worse. It is very dangerous when the car's power is reduced so quickly, especially on freeways. I've nearly been rearended a few times now. I've complained to Chevrolet and they only say there isn't a recall and to take it to the dealer for service. I've contacted the dealer and was told they'd clean the throttle body, which is what I am doing. There needs to be a recall for safety's sake, this is a very deadly problem that they need to address. It's not the consumer's fault at all. Thank you.
On Friday May 2, 2014, I went and bought $72 worth of groceries, all but $10 were frozen or cold and it was about 80 degrees outside. When I got home and went to take the groceries out of the trunk the trunk would not open. I then took it to the shop to see if they could get it open they could not. They told me that they looked the problem up online and said it was a factory defect/recall and that if I took it to an actual Chevy dealership or manufacture that they would have to pay for it. When I took it to a Chevy dealership, Saturday May 3, 2014, they said that I was going to have to pay for it because my car isn't under warranty any more. I feel like Chevy should still pay for it and reimburse me for my groceries that I lost. It was not my fault that the trunk would not open and it is also not my fault that the previous owner either 1) did not turn the recall in or 2) didn't bother to tell anyone about it.
Vehicle stalls out. For example after sitting at a red light and then trying to accelerate the cars stalls and won't pick up speed, it then jerks hard and drive as usual.
The contact owns a 2008 Chevrolet Impala. The contact stated that while accelerating from a complete stop, the vehicle jerked. In addition, the vehicle failed to shift from park and the ignition key failed to release. The vehicle was taken to an independent mechanic and an authorized dealer who were both unable to locate the failure. The manufacturer was notified of the problem. The approximate failure mileage was 30,000.
I drive the car and it says engine power reduced stabilatrak it slows down and it feels forced to drive so I pull to the side of the road wait about 10 to 15 minutes and it starts but then it got to the point were it wasn't even drivable with it stating engine power reduced stabilatrak so I called Chevy in modesto ca asked if there was a recall they said no and I told them I seen a lot of complaints on line with the same problems I was going through they said you cant believe everything online miss I took the car into the a mechanic I know he diagnosed it as being a throttle sensor and pedal sensor charged me 587$ I thought the problem was solved a week later it did again engine power reduced but this time it started over heating to ive had nothing but problembs with this car ive also changed the tires numerous times the sensor for tires is always lighthing up and saying check left front tire or back tire I take it to the tire shop they say tires are fine but the back ones need to be changed I change the back tires it still says check back tires ive also had the suspension fixed a few times when itswindy I feel the car moving from side to side I also have had engine problems with the transmission was replaced nowit has has 2 blown head gaskets all in all the past 2 to 3 years I have payed 4 to 6,000 in repair and itsstill running like with it stating engine power reduced stabilatrak I need my vehicleto befixed of this problem.
The contact owns a 2008 Chevrolet Impala. The contact stated that while exiting a parking lot, the vehicle suddenly stalled without warning. The starter disabled, service throttle and engine power low warning messages displayed on the instrument panel after the failure. The vehicle was restarted after numerous attempts however, the failure progressed into an intermittent occurrence. The vehicle was taken to the dealer, who stated that the engine control module would need to be replaced. The manufacture was alerted about the failure. The vehicle was not repaired. The failure mileage was approximately 128,000. Updated 06/27/14 the consumer stated the vehicle was repaired. An occasional, split second stall or missing out can be detected. If it continues after the oil change and transmission fluid check the consumer will report it to the dealer. Updated 07/2/2014
Ignition failure and associated power loss occurred while driving on a crowded expressway after hitting a bump in the left lane. A very heavy key chain was in the ignition at the time. With no signals, flashers, or power steering, using only rapidly fading inertia for power, I had to make my way over to the right lane and on to the shoulder through thick, unyielding 70 mph traffic. Terrifying; collision narrowly missed.
Every time I would drive the 08 Chevy Impala the key would not turn all the way out. It did that for about a week. Then when I made it to work it did the same thing. Came out to go home it would not start at all the key wouldn't turn over. So we had to put it in manual mode to drive it to a shop. A wire in the handle to change gears broke because I was told the wire was to short. Now this was 42 or 43 thousand miles now at 82 its doing the same thing again. Why no recall?
Had clicking noise in the dash of the vehicle and according to the local Chevrolet dealer it was the air recirculation door actuator and the air temp. Door actuator on the vehicle.
A D V E R T I S E M E N T S
- Cochrane, WI, USA