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10.0

really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
84,997 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2008 Chevrolet Impala steering problems

steering problem

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2008 Chevrolet Impala Owner Comments (Page 3 of 4)

« Read the previous 20 complaints

problem #35

Aug 012013

Impala 6-cyl

  • 128,080 miles

A D V E R T I S E M E N T S

Driving through a water puddle I lost my power steering, happens everytime I hit water, it has also locked up on me a couple times. [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Laurel, MT, USA

problem #34

Oct 302012

Impala 6-cyl

  • 63,000 miles
When applying brake steering wheel clunks. Also when turning steering wheel you feel a clunk. Intermediate shaft is issue have had car looked at and problem has been verified.

- Shelby Township, MI, USA

problem #33

Oct 062013

Impala 6-cyl

  • 126,000 miles
Driving my car over a water puddle the steering quit working for about 15 to 20 seconds, this the second time this has happened.

- Montana, MT, USA

problem #32

Sep 132013

Impala 4-cyl

  • 50,000 miles

A D V E R T I S E M E N T S

This situation happens frequently with this car when it rains and the ground is wet. My steering wheel locks when driving my car in the rainy weather. It appears that when something underneath the car gets wet the steering wheel locks. I've taken it to the dealer for this problem and they can't find anything wrong with it. The belt was replaced and the problem persist. I'm afraid to drive the car, especially, when it rains. I'm afraid the steering wheel will start locking when driving in dry weather too!

- Houston, TX, USA

problem #31

May 172013

Impala

  • 47,000 miles
The contact owns a 2008 Chevrolet Impala. The contact stated that while driving 3 mph, the steering wheel seized. The failure recurred seven other times at various speeds and always when the ground was wet. The manufacturer was notified of the failure. The vehicle had not been repaired. The failure and current mileage was 47,000.

- Hialeah, FL, USA

problem #30

Aug 252008

Impala

  • 5,000 miles
My wife and I purchased the Chevy Impala to be our first vehicle together after getting married. Bought this vehicle brand new only 102 miles on it before we drove it off the lot. Little did we know it was going to be 4 years of nightmares and headaches. At the time read many review about the Impala, nothing too major was found. After the first week, the power steering seemed to be failing, especially during rain. Took it back to the dealer and they could not replicate the incident. They told us they could not find anything wrong and to bring it back if the problem continued. It didn't take long and we were back at the dealer with the same problem. Dealer said they checked the belts and the fluid all working properly. After a few other times of the power steering failing took the vehicle to another dealer and they too could not find anything wrong with the ps. So, after several trips back to dealer we decided to just deal with it. Which brings me to my next complaint about the 2008 Impala, at just over 10,000 noted abnormal wear on tires, and wires peeking through on the inside. Took it in to dealer and they accused us of abusive driving behavior and neglect, which was a new on to me. Anyway, they refused to replace the tires sitting the warranty only covers defects and normal driving conditions. So, by this time we are starting to regret the purchase of this vehicle. We had to replace all 4 tires @ $98 each. About year later at 28,000 miles began to have this problem once again. After many hours of debates and phone calls they agree to "check out our problem" with no cost to us. Low and behold wouldn't you know it, they found nothing wrong with the vehicle and advised us to purchase better brand tires. The last time I looked Michelin was a top brand tire. On top of everything else, main seal in motor began to leak. This was the last straw!

- Jackson, MS, USA

problem #29

Mar 202013

Impala

  • 46,000 miles

A D V E R T I S E M E N T S

The contact owns a 2008 Chevrolet Impala. The contact stated that the rear wheels were not aligned and caused the rear tires to wear prematurely. The contact took the vehicle to a local mechanic to have the tires replaced. The mechanic did not know why the tires were wearing prematurely however the tires were replaced. The contact stated that the vehicle would become uncontrollable when driving in inclement weather at 40 mph. The contact did not take the vehicle to a dealer for a diagnostic test. The failure mileage was 46,000.

- Mandan, ND, USA

problem #28

Mar 062013

Impala 6-cyl

  • 150,000 miles
I was driving on the highway leading into an overpass. As L entered onto the overpass my service traction control, engine power reduced, and service throttle body disabled flash across my dash board, killing the power to my vehicle and locking my steering wheel. While I was stopped unable to move my vehicle, cars flew me and I was almost hit. At one point another vehicle was almost ran off the road due to oncoming traffic trying to Dodge me. This was the worst experience of my life. I have never feared for my life like I did at this time. After doing my research online, I have found many others have been in my situation. I was told that my accelerator pedal sensor has gone bad. I feel that GM should be held responsible and needs to remedy the situation before someone is killed.

- Garland,Tx, TX, USA

problem #27

Jan 102013

Impala 6-cyl

  • 90,000 miles
Key gets stuck in ignition and will not turn to lock position. The battery runs down after sitting for awhile. I "googled" complaints of this happening and there were hundreds of complaints. The problem lies in the center console of automatic transmission cars. Chevrolet designed the wiring harness to drag across the floor while moving the shifter lever from gear to gear. This eventually causes the wires to break. Depending on which of the five wires break causes problems with the ignition switch (car won't start, transmission won't shift, steering wheel won't lock, key won't come out are some of the problems). As I stated there are hundreds of complaints and feel to issue a recall by Chevrolet would be inline.

- Alliance, NE, USA

problem #26

Dec 192012

Impala 8-cyl

  • 73,014 miles
I was going down the road and out of no where my car says service traction control, followed by service stabilitrak, followed by engine power reduced with a check engine light on. Lost almost all power to the car, could barely turn the wheel and the brakes felt extremely strange. I could only go about 5mph tops down the road. Luckily I was only 2 min from home. Which actually took 6 min because of the reduced engine speed. Right before I pulled in the driveway the motor died. The next day I went out and tried starting it. The remote start wasn't working and my check engine light was still on but it did start up with a turn of the key. I looked up codes and found that it was telling me the accelerator pedal sensor was bad. I have googled this issue and found that it is a very dangerous, common problem with the Chevy Impala. Although that is the code it is giving me, other people have had to replace their throttle body to resolve the problem. GM should recall it before someone gets hurt. I will not be buying another GM vehicle in the future because they are too cheap to fix this common issue which could essentially cost someone their life.

- Des Moines, IA, USA

problem #25

Jun 172012

Impala

  • 61,000 miles

A D V E R T I S E M E N T S

My car shut off with a reduced engine power message with my two small children in the car while the car was in motion.

- Lansdowne, PA, USA

problem #24

Jun 112012

Impala

  • 43,000 miles
The contact owns a 2008 Chevrolet Impala. The contact stated that while driving 2 mph, the power steering belt fractured and the steering wheel seized. The vehicle was taken to a personal mechanic for diagnosis and repairs. Sixty days after the repairs, the vehicle would not shift out of park. The contact was forced to apply the bypass relay button to get the car out of park. The following day, the key became stuck in the ignition and the battery was draining abnormally. The vehicle was not further repaired. The failure mileage was 43,000 and the current mileage was 45,000.

- Kennett, MO, USA

problem #23

Apr 272012

Impala 8-cyl

  • 66,000 miles
Symptoms were noise when steering at low speed, play in steering wheel and vehicle "wandering" when driving in a straight line. Problem was defective intermediate steering shaft. GM redesigned the intermediate steering shaft in 2008 in response to these very problems. GM has not issued a recall for this part, but there have been multiple technical services bulletins, including tsb # 01-02-32-0010. The tsb indicates the need for replacing, not lubricating, the part. The tsb states "engineering changes have been made to the service parts available through spo. The service parts for the vehicles listed in this bulletin will no longer require lubrication of the intermediate steering shaft" GM re-engineering the part indicates to me as an owner that they know the original product was defective, but are choosing to replace a defective, potentially dangerous part at the owners expense. This problem is widely documented on GM owner and dealership forums across the internet. This problem is shared by Chevrolet Impala, Chevrolet monte carlos, Buick regals, Buick lacrosses, Oldsmobile intrigue and Pontiac Grand Prix. All of these vehicles are built on the GM "w body" platform. Due to the popularity of these vehicles, the problem likely affects many millions of owners. I had the part replaced at my own expense. I had a certified pre-owned warranty that, according to my invoice, only saved me $30 on the repair. I was charged a $200 deductible for the replacement of the part.

- Ladson, SC, USA

problem #22

Aug 032009

Impala

  • 40,000 miles
I am getting my fourth set of tires on my 2008 Impala, with 70,000 miles I have been told everything from not rotating my tire which I do every 6,000 miles to alignment which has been done three times, , I also have no power steering randomly at low speeds, also rear door locks don't work any more, also when I step on the gas the traction control light comes on and I can't go forward and then it all of a sudden will move, that's on dry pavement.

- Tea, SD, USA

problem #21

Oct 012011

Impala

  • 45,000 miles
The contact owns a 2008 Chevrolet Impala. The contact stated that the steering wheel seized and could not be unlocked. The contact experienced the failure three times. The vehicle was taken to the dealer who was unable to duplicate the failure. The manufacturer was made aware of the failure bu the vehicle was not repaired. The current mileage was 52,000 and the failure mileage was 45,000.

- Monroe, LA, USA

problem #20

Nov 182011

Impala 6-cyl

  • 73,500 miles
Premature tire wear attributed to faulty rods in the rear suspension linkage suspension defect.

- Cincinnati, OH, USA

problem #19

Oct 052011

Impala 6-cyl

  • 116,000 miles
On 10/5/11 I tried my 08 Impala for first time in rain since I purchased it used 4 months earlier, the car is a police version with the 3.9 flex fuel engine. Was excited to try out new tires in rain., I went thru a few puddles it seemed ok, it wasn't even raining hard, when a car stopped in front of me, I also stopped when I tried to turn left to go around the car the steering wheel just froze, I had only driven about 1 mile.after few seconds it was ok, about 1 minute later it did it again. I just drove it back home disappointed knowing I wont be able to drive it during raining periods. Found out thru internet that many customers having same problems with this car. GM needs to recall this car before someone gets really hurt driving this dangerous vehicle ! hopefully not to late!!!!!! was lucky this problem was discovered while car was stopped and not on highway.. checked fluid, belts, all good.. from los angeles

- West Covina, CA, USA

problem #18

Mar 072011

Impala 6-cyl

  • 55,000 miles
The first incident occurred during heavy rainfall. My son was turning right onto a highway, after stopping at a stop sign. Once he began his turn onto the highway, the steering wheel locked up for a few seconds. He then turned down a residential street and drove around a few blocks, losing steering again for a few seconds while turning a corner. He proceeded to drive back onto the highway and drove 70 miles to his destination, rain continuing, without further incident. On this same day, I drove home 70 miles from this destination, the rain continued and I had driven about 30 miles when the steering locked for a few seconds after I crossed a railroad track and turned onto a residential street. Since then, we have had at least one if not more incidents of the steering locking up each time it rains. The steering either locks while making a turn, or after the turn is completed, or as we are turning into a parking spot. Today, 9/14/2011, it was raining and my steering locked up while turning from a stop sign, then again while turning into a parking space, and again as I was pulling into my driveway. On this date, however, I noticed that the low battery indicator came on when the steering locked. When the steering first started locking up, we reported it to the dealership, but they said they found nothing wrong with our vehicle. We have notified the Chevrolet dealership where our Impala was purchased, and GM. It is our understanding that there is no recall for steering problems on the 2008 Impala. Therefore, we have not been successful in getting this potentially dangerous problem resolved.

- Georgetown, IL, USA

problem #17

Nov 152010

Impala 6-cyl

  • Automatic transmission
  • 30,000 miles
The contact owns a 2008 Chevrolet Impala. While driving approximately 30 mph in snowy weather, the vehicle swerved from uncontrollably from side to side. The contact gained control of the vehicle by driving at a slower speed. The failure also recurred when driving during rainy weather. The vehicle was taken to an independent mechanic for diagnostics where the mechanic stated that the spindle rod was defective and caused the misalignment of the tires. The mechanic advised that the spindle rod would wear out unevenly and rapidly. The mechanic installed camber bolts to the rear passenger side wheel yet the failure persisted. The vehicle was not further repaired.the approximate failure mileage was 30,0000. Updated 08/22/11 updated 3/06/2012

- Coldwater, MI, USA

problem #16

Oct 102009

Impala

  • 35,000 miles
Power steering fails temporarily when going thru small amount of splashing water. Car was inspected, belt & tension pulley replaced. Failure lasts approx. 20-30 seconds.

- Jeffersonville, IN, USA

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