Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

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definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
27,000 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2009 Chevrolet Impala accessories - exterior problems

accessories - exterior problem

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2009 Chevrolet Impala Owner Comments

problem #5

Oct 162013

Impala 6-cyl

  • miles


I have gotten the blend door / air door actuator changed about 8 or 9 months ago. Once the unlock button is pressed the ticking noise begins to go, off it may go for 3 minutes or longer but it will eventually stop, I thought it was just my car having an issue but when I did some research I discovered that it's alot of Impala on other Impala as well even by word of mouth people hear the noise and some people have stated that their car use to make the same noise.

- Charlotte, NC, USA

problem #4

Jan 302014

Impala 6-cyl

  • miles
Actuators that control the heater and air conditioner which or several under the radio and under the glove compartment. They are ticking loudly and one side blows heat and the other side blows cool. I know of may who own this year and model Impala that are having the same trouble. There should be a recall on this matter.

- Epps, LA, USA

problem #3

Sep 172013


  • 75,000 miles
My vehicle started having a knocking noise from the glove box area of the vehicle which I found out to be the blend door actuator. There are tons of complaints about this part failing in Impala with not that many miles on them.

- Payson, IL, USA

problem #2

Mar 182013


  • miles
I too have suffered from the aching noise that comes from the blend door actuator. I was also told by the dealership the first time I took it, that this was a very common problem in the Impala. My Impala was at the dealership for a week and I was told the reason that it took so long was that there are three actuators and they had to figure out which one it was or charge me to fix all three because they couldn't make out which one it was. I paid to get the one fix and a couple of months later it started again. I took it back to the dealership and was told that maybe they fixed the wrong one and I could pay to get the other two fixed. This is a $40 part that I paid $238 to get fixed. I declined and found numerous youtube videos and blogs reporting models as early as 2006 with the same issue. I have encountered several people who have had or have the same issue with the "knocking noise from the dash board". I am very surprised and disheartened that this a common issue with these models and yet GM has not issued a recall. Hopefully, I can get others to speak out on this issue and file complaints.

- Dallas, TX, USA

problem #1

Oct 162013


  • 60,000 miles
The contact owns a 2009 Chevrolet Impala. The contact stated that the rear defogger failed to function properly. The contact mentioned that after inspecting the vehicle, he noticed that the wiring harness that supplies power to the rear defogger was melted. The vehicle was not taken to the dealer. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was 60,000 and the current mileage was 71,000.

- Bath, NY, USA

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