This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Autonation along with GM communicated with my mechanic and myself and told me that my car repairs would be completed and paid for by GM as part of recall work and subsequent damage from the recall work not being performed before additional damage could occur. We were even told that our rental car would be paid for but once they towed the car from our mechanic to their shop, they told us that we would have to pay for that, although didn't communicate that to us until over a month had gone by. Subsequently, autonation towed my car back to my mechanic but with even more damage than they themselves stated had been the situation with my car. Their own mechanic stated both verbally and in writing (in the work order) that the recalled wires shorted causing the damage to my car. No one will tell us why that changed once our car was towed to them as we would never have towed it to them if that would have been the case. Additionally, no one has told us why or who the someone is who disagreed with their own mechanic (and 3 additional mechanics subsequently) and made the determination that we would have to pay for the short and related damages. I do have the GM document safety recall report associated with this recall that outlines what happened to our call will happen to 1 percent of the cars manufactured during the timeframe my car was manufactured as well as the work order from autonation clearly stating a short caused damage to my vehicle
Car running down road dash instruments go out, warning lights flicker off and on. All may come back on and then go out again, pulling passenger seat belt seems to affect this
The contact owns a 2009 Chevrolet Impala. The vehicle was serviced per NHTSA campaign number: 16V507000 (air bags, electrical system). While the vehicle was being serviced at pat O'brien Chevrolet East (2810 bishop rd, willoughby hills, oh 44092), the dealer diagnosed that the air bag wiring under the driver's seat had failed and needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure and provided some financial assistance. The approximate failure mileage was 84,807.
"service airbag" warning displayed on dashboard. Dealership denies this is a common problem and says there is no recall. Numerous complaints by people are listed on the internet. Please investigate. Chevy needs to fix this manufacturing defect at no charge to vehicle owners.
"service airbag" warning displayed on dashboard. Dealership denies this is a common problem and says there is no recall. Numerous complaints by people are listed on the internet. Please investigate. Chevy needs to fix this manufacturing defect at no charge to vehicle owners.
- Overland Park, KS, USA
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I called my local Chevy automobile place and they can not find the recall on 36110 passenger presence sensor and instrument cluster malfunction I need this fixed because I can tell how fast I'm going not see how much gas I got in my tank none of the instruments in the dashboard work I'm always running out of gas and I can't tell if car is hot or cold car is in motion when all this occurs
The contact owns a 2009 Chevrolet Impala. While driving on the highway, the vehicle experienced reduced engine power and stalled. The check engine warning indicator illuminated. The contact also mentioned that the air bag warning indicator illuminated. The vehicle was towed to an unknown dealer where it was diagnosed that the ignition switch was defective and needed to be replaced. The vehicle was repaired. The contact experienced a similar failure three years ago. The vehicle was taken to mcdermott Chevrolet where it was diagnosed that the failure was attributed to NHTSA campaign number: 14V355000 (electrical system). The vehicle was repaired, but the failure recurred. The contact also took the vehicle to the same dealer because the air bag warning indicator illuminated. The contact believed that the indicator was illuminated due to NHTSA campaign number: 16V507000 (air bags, electrical system). The technician informed the contact that the failure was not due to the recall and refused to pay for the repairs. The manufacturer was not notified of the failure. The failure mileage was approximately 126,000.
Driver door does not always unlock when placed in park, when using the unclock button or key fob. The door also doesn't lock when using the electric button or key fob. There is often the need to manually unlock and lock the door using the "stem". my concern is and remains to be the necessity to quickly exit in an emergency, such as a fire, accident or car jacking. Most would panic and not react quickly enough to manually disable/engage the lock. This has been an ongoing and long term problem.
Key gets stuck in ignition, rap fuse blows, then when inserting new rap fuse (10 amp) it shorts before the fuse can be placed in the fuse box. This seems to be a common problem in many Chevrolet vehicles. Stationary when this happened (shifting into park), accessing electrical fuse box is a safety issue (appears to be something live that causes the new fuse to blow). Safety due to inability to get key out and resultant dead battery, failure to start, etc. The shorting of the rap fuse and the resultant inability to remove the key could turn into a larger safety issue, GM should investigate and issue a tsb.
The contact owns a 2009 Chevrolet Impala. The contact stated that the door lock actuator on the front passenger door failed to lock and unlock using the key fob. The contact also stated that there was an abnormal clicking noise coming from the air conditioning actuator. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 49,000.
The contact owns a 2009 Chevrolet Impala. The contact stated that the stability traction control, reduced engine power, and brake warning indicators illuminated on the instrument panel. The vehicle was taken to the dealer, but the failure could not be duplicated. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 120,000.
My wife was driving her 2009 Impala home from work at 1230 am when the traction control light and the reduced power light came on and the car shut down completely. Good thing she wasn't in the bad part of town because it wouldnt start for abt 15 min. I always buy american autos but next time it wont be a Chevrolet unless we get the problem fixed free.this problem has happened multipal times
2009 Chevrolet Impala. Consumer requests reimbursement for front passenger seat frame recall notice repairs. The consumer received a recall notice three days after paying a $99 service charge. The dealer informed the consumer, the $99 was not part of the recall.
Takata recall. The contact owns a 2009 Chevrolet Impala. The contact received notification of NHTSA campaign number: 16V507000 (air bags, electrical system). The vehicle was repaired, but afterwards, the air bag indicator remained illuminated. The vehicle was taken back to the dealer, but was not repaired. The failure mileage was unknown. Parts distribution disconnect.
The contact owns a 2009 Chevrolet Impala. After the vehicle was serviced per NHTSA campaign number: 16V507000 (air bags, electrical system), the air bag warning indicator illuminated continuously. The vehicle was taken back to the dealer, but was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 99,000.
The contact owns a 2009 Chevrolet Impala. When the passenger seat was moved, the air bag warning indicator illuminated. The vehicle was taken to the dealer where it was remedied per NHTSA campaign number: 16V507000 (air bags, electrical system); however, the failure recurred. The manufacturer was not notified of the failure. The failure mileage was approximately 114,000.
2009 Chevrolet Impala. Consumer writes in regards to vehicle airbag warning light illuminates after dealership repaired front passenger seat frame recall notice.
The contact owns a 2009 Chevrolet Impala. The contact stated that the air bag warning indicator illuminated. The vehicle was previously repaired per NHTSA campaign number: 16V507000 (air bags, electrical system); however, the vehicle experienced the failure referenced in the recall. The manufacturer was notified of the failure, but offered no assistance to repair the vehicle. The approximate failure mileage was 70,912.
We brought vehicle in for recall for wiring harness repair back in August because airbag light was on. Dealership wrapped the wires. 3 weeks later airbag light was on again. Brought back to dealership and they told us wires were damaged and wiring connector need to be replaced which was not part of recall. Paid $329. When I read recall online, it clearly states the wires should be inspected before applying the tape and if not wiring should be replaced for no charge. I filed complaint with GM and they contacted dealership who still says wires are not part of recall. Advised word for word of recall and no have to go to dealership with paperwork. My child is driving this car and was told by the dealership this is not a safety issue and we could have left it as is. Really?
A D V E R T I S E M E N T S
- Nine Mile Falls, WA, USA