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really awful
Crashes / Fires:
22 / 0
Injuries / Deaths:
26 / 0
Average Mileage:
58,121 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2009 Chevrolet Impala seat belts / air bags problems

seat belts / air bags problem

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2009 Chevrolet Impala Owner Comments (Page 2 of 7)

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problem #120

Jun 262016


  • 33,700 miles


Service air bag warning light keeps intermittently coming on during operation of vehicle. The car has been serviced twice for this problem. Underseat harness connections were tightened, but that has not corrected the problem. Problem began 4 months ago. Warning light will clear once engine shuts off. A complaint has been filed with GM. At this time, GM is unable to tell me if the air bag would function as designed or even deploy at all in the event of an accident.

- Peoria, IL, USA

problem #119

Jun 272016


  • 83,000 miles
Service air bag sensor intermittently illuminates and remains on while driving, as does the air bag warning symbol. Unsure if air bag will inflate in a crash if light is on during a crash. Considerable safety concern for myself and family which are currently only ride in rear of vehicle.

- Lindenhurst, NY, USA

problem #118

Jun 292016


  • 69,600 miles
The contact owns a 2009 Chevrolet Impala. While driving 65 mph, the service air bag light illuminated. The vehicle was not diagnosed nor repaired. The contact informed the manufacturer of the failure and no repairs were made. The failure mileage was 69,600.

- Lawrenceville, GA, USA

problem #117

Jul 042015


  • 97,000 miles


Car was parked and not running but was in hot sun for a few hours. When I came back to car I started it up and passenger side front air bag sign was on. This happened on July 4th of 2015. Occasionally the airbag light will go off for a few minutes but then will come right back on.

- Gresham, OR, USA

problem #116

Apr 012015


  • 96,000 miles
My passenger airbag light is on preventing me from getting my inspection. It came on shortly after a recall was performed for a sensor that controlled ABS/tc and engine losing power

- Brattleboro, VT, USA

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problem #115

Apr 052016


  • 64,000 miles
Service air bag light is on at 64000 miles. Looks like Chevy needs to fix the problem. Went to the dealer and they have tried numerous things.keep getting told to come back it could be this one other thing.

- Onalaska, WI, USA

problem #114

May 012014


  • miles


Intermediate light and readout of service airbag. This light has been doing this since I purchased the car. Had the dealer look at it and they can't figure it out. This is a big safety issue that could result in injury and or death.

- San Bernardino, CA, USA

problem #113

Apr 152016


  • 100,000 miles
The contact owned a 2009 Chevrolet Impala. While driving approximately 40 mph, the driver lost control of the vehicle and crashed into the side rail. The vehicle sustained significant damage and was destroyed and towed. The air bags did not deploy. The driver sustained a neck and hip injury, which required medical attention. A police report was filed. The cause of the failure was not diagnosed. The vehicle was repaired. The manufacturer was not notified. The VIN was unknown. The failure mileage was 100,000.

- Saganaw, MN, USA

problem #112

May 052016


  • miles
While driving home from work my car started jerking the ESC came on engine light traction control system pulled over almost got hit by two other cars. Also the airbag lights been on the sensors have all been replaced and new front airbags.

- Waterloo, IA, USA

problem #111

Apr 302016


  • 63,000 miles
Service air bag light comes on. Intermittent some times, then stays on for weeks. 63,000 miles.

- Grosse Pointe Woods, MI, USA

problem #110

Apr 042016


  • 106,233 miles


The contact owned a 2009 Chevrolet Impala. While driving approximately 25 mph, the vehicle crashed into an embankment. The air bags did not deploy. The contact sustained injuries that required medical attention. A police report was filed. The vehicle was towed to a tow yard and the insurance company deemed it destroyed. The manufacturer was not made aware of the failure. A few days after the crash, the contact received notification of NHTSA campaign number: 14V355000 (electrical system). The VIN was invalid. The failure mileage was 106,233.

- Fordyce, AR, USA

problem #109

Aug 082010


  • 9,800 miles
Keeps telling me to check air bag, but not on recall list. What can I do. Taken to dealership, but no help

- Wichita Falls, TX, USA

problem #108

Mar 252016

Impala 6-cyl

  • miles
There has been an consent issue occurring with my vehicle's airbag light coming on. Every time I take it to the dealership I pay $100 for a diagnostic test for them to tell me they are unsure of the issue, but they reset the system for the light to turn off. 4 to 6 months goes by and the light comes on "again". as of right now I do not feel safe that my vehicle will protect me down the highway and I would like and investigation to be opened. Thank you for your time and concern. Have a great day.

- Dayton, OH, USA

problem #107

Jul 062015


  • 118,509 miles
Air bag light randomly coming on, now more frequently. Scan of system shows air bag pretensioner issue.

- Dansville, MI, USA

problem #106

Jan 032012


  • 18,500 miles
Air bag light came on twice under warrantee as soon as warrantee was over light came on again {2 months out of warrantee] was told by alantic Chevrolet that it would cost $180 plus part and labor to fix airbag light.

- Punta Gorda, FL, USA

problem #105

Apr 152009


  • 2,000 miles
I bought a 2009 Impala new after 12 weeks the air bag light came on with 2000 miles. Was fix by Chevrolet. Then about 1year later the light came on again 6000 miles was fix again by Chevrolet. Then 1 year later light came on again 10000 miles was told by Chevrolet it would be $180 to check code then plus parts and labor.

- Punta Gorda, FL, USA

problem #104

Dec 102015


  • miles
"service airbags" displayed on dash. Will come in and go off randomly. Searching internet I found this link to report the issue. Seems as if this is a defect that should have a recall issued, its a safety issue!

- Burton, MI, USA

problem #103

Oct 012015


  • 80,000 miles
Air bag light comes on repeatedly.

- Elkridge, MD, USA

problem #102

Aug 102015


  • 52,000 miles
The contact owns a 2009 Chevrolet Impala. The contact stated that while driving at approximately 45 mph, the air bag warning light illuminated. The failure occurred intermittently. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 52,000.

- Millstadt, IL, USA

problem #101

Mar 172012


  • 28,000 miles
Takata recall - I have had my vehicle shut off while I was driving down the road. This has occurred at least 3 times. GM is aware and has ignored my requests for two years. A few months ago, GM attorney told me to take my vehicle to a GM dealership as soon as possible and the recall repairs would be done at no cost to me. I made him aware that my vehicle had already been sitting at a GM dealership for months waiting for the repair and the dealership refused to repair it and will not provide a rental vehicle. Prior to the recall, I had numerous steering issues and had taken it to GM dealerships just to have them return it with the same problems. When the vehicle shut off, I was in a bad crash and the airbag did not deploy, resulting in me going through the windshield.

- Pittsburgh, PA, USA

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