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definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
44,371 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2009 Chevrolet Impala suspension problems

suspension problem

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2009 Chevrolet Impala Owner Comments

problem #18

Apr 042015


  • miles


I have a 09 Chevy imapala and my car makes this aggravating ticking noise when I enter my car when I crank up the car when im outside and touch he car it ticks for about a minute or two. It also ticks when I have to turn the air on for the driver side I have to leave the temp or hot and when the ticking stops completly ( there is two reps of it) then I can move it to the cold side.

- Gainesville, FL, USA

problem #17

Nov 172015


  • 0 miles
Since about a year after I owned this car I have been having tire wear problems and noises coming from the front end. I took it while still under warranty to the dealership only to be told it was the brakes sticking and this was normal for these brakes on this model. So I let it go only to get worse so I took it to my mechanic and he says both control arms are loose a the bushings are bad and have to be repalced. I see that there was a recall on this model of police cars I think you may need to look at expanding this. I also only have 38300 miles on this car and have never had to replace suspension parts on a car this early.

- Goshen, IN, USA

problem #16

Jul 202015


  • 62,000 miles
The contact owns a 2009 Chevrolet Impala. While driving 20 mph, an abnormal noise emitted from the front of the vehicle. The vehicle was taken to an independent mechanic, who diagnosed that the front passenger and driver lower control arms and pinions needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 62,000.

- Baltimore, MD, USA

problem #15

Jun 272015


  • 75,906 miles


Traction control light on, car lose power and has trouble stopping when brakes are deployed.

- Mobile, AL, USA

problem #14

Oct 032014

Impala 6-cyl

  • 30,000 miles
I have had to replace the tires on this car for the third time, this car has 30,000 miles and should not have had to have tires 3 times.there seems to be quite a lot of 2009 Impala with this problem.the front times wear on the out side and inside.the back tires are like new.the first set of tires had 10,000 miles on them, the second set had 12,000 miles on them.the dealer replaced the front tires the first time after a lot of argument.I have found 37 complaints about this problem. GM has repaired the problem on the 2009 Impala police cars, so that is an admission of a problem.they have not extended this fix to the other buyers of the 2009 car also had several recalls for other problems. I am now waiting for the ignition repair to be fixed. I have been a GM buyer for over 40 years and this is so frustrating.

- Oden, AR, USA

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problem #13

Aug 282014

Impala 6-cyl

  • 171,200 miles
Horrible shimmy/shake when coming to a stop, even after replacing brakes and rotors. Uneven wear pattern on tires (especially the front). Inner tread and outer tread bald, even after front end alignment. Also feels like there's some steering issues to work out as well. We've done everything possible to make it not shake/wear tires, but nothing has helped. General Motors has been of absolutely no help either!

- Gillett, TX, USA

problem #12

Jul 222014


  • 109,022 miles


I take a left hand turn I hear cracking; backing up I hear cracking; like the front axle is falling apart. There is a control arm recall but not on my car just police cars. The issue with my car sounds like the police issue car. I am kinda of scared pulling out into traffic scary, twice I have had the traction control come on and say it needs service; but when you shut the car off light doesn't come back on. It drives funny as well do not feel safe anymore.

- Glenburn, ME, USA

problem #11

Jul 152011

Impala 6-cyl

  • 39,312 miles
Vehicle had bad shimmy and extreme tire wear on inner edges and outer edges. Took to the dealer who advised needed a tire rotation and an alignment kit - both of which would be a customer pay item. I complained to the service manager that this was a factory defect in the vehicle causing the tire wear and alignment issue. He confirmed my statement but said even his wife's car has the same issue and he can't get it covered by GM and had to pay out of pocket to correct the situation. I have rotated the tires per the manufacturers recommendations, I paid to have the vehicle aligned, and I am still wearing through tires at an alarming rate - close to every 16K-19K miles. The tires are bald on the inner and outer edges, but have tread in the middle. We have been die-hard Chevrolet purchasers, but this is our last purchase from GM unless they step up to the plate and take care of their manufacturing defects and customers. This is a safety related issue as I have no traction in snow or in rainy/slippery conditions. You can feel it in the way the car performs that it is not safe.

- Lake Orion, MI, USA

problem #10

Jul 042014


  • 87,261 miles
While driving heard a loud clunking sound as I turn the steering wheel. Upon inspection, right hand lower control arm bushing found to be defective. Using NHTSA database found recall on only police vehicles and cannot get answer why only those vehicles were recalled and not mine.

- Waterford, MI, USA

problem #9

Jul 132013


  • miles
Cpsc: I1450233A. 2009 Chevrolet Impala. Consumer stated that he has contacted the dealer to inform them he had a broken control arm, after finding out several others had the same issue.

- Glendale, AZ, USA

problem #8

Sep 282012


  • 94,000 miles


I was driving and when I brake I notice a violent shaking in the steering wheel and the car also shakes.

- Chicago, IL, USA

problem #7

Jun 212012


  • 27,000 miles
Had the car in for normal inspection and was informed I had uneven rear tire wear on rear tires.. they had to grind the rear spindle to get proper four wheel alignment 2011. 12 months late 2012 was informed in 2012 inspection had to replace all four tire and four wheel alignment and have two rear spindle bolt to complete job. There was never a mention of the class action lawsuit or if the dealer would stand hind the product and warranty the work done.

- Concord, NH, USA

problem #6

Jan 042012

Impala 6-cyl

  • Automatic transmission
  • 23,000 miles
The contact owns a 2009 Chevrolet Impala. The contact stated that while inspecting the tires, he noticed that all four tires were wearing unevenly. The vehicle was taken to a private mechanic where it was confirmed that the wheel chambers had failed causing the tires to cup. The vehicle was repaired. The manufacturer was contacted. The failure mileage was 23,000 and the current mileage was 31,000. Updated 10/24/12 updated 10/25/12

- Cheswick, PA, USA

problem #5

Apr 302010

Impala 6-cyl

  • 10,000 miles
There appears to be many issues related to brakes and suspension for the Chevy Impala. After only 10K miles, the brakes began to pulsate. The dealership resurfaced them. They were fine for a bit longer but then the issue reoccured. I am not sure if its a overheating issue or what but it has had other brake and suspension issues as well. There is under 30K miles on the car and it has already had: Left front tensioner replaced, rear left sway bar removed/reinstalled, rotors refinish, and a whole new set of tires now. We have had many other GM vehicles over the years from both Chevy and Buick. No other vehicle has given us as many issues in such a short period of ownership that this car has. It all appears to be related to the brakes and suspension. Based on online searches, we are not alone as many Impala owners have had similar brake related issues/complaints.

- Fraser, MI, USA

problem #4

Sep 012011


  • Automatic transmission
  • miles
2009 Chevrolet Impala. Consumer writes in regards to possible spindle arm problem causing premature tire wear the consumer stated he had to replace the tires twice, due to the defect. The dealer informed the consumer there was nothing wrong with the vehicle and suggested the consumer rotate the tires more.

- Rancho Mirage, CA, USA

problem #3

Feb 202011


  • 33,000 miles
The contact owns a 2009 Chevrolet Impala. The contact stated that while driving 35 mph, the vehicle experienced a tire blow out. The contact also stated that he felt the vehicle was causing the treading on both tires to wear excessively. The vehicle was not taken to the dealer and the manufacturer was not notified about the failure. The vehicle was not repaired. The failure mileage was 33,000 and the current mileage was 35,500.

- Dillsburg, PA, USA

problem #2

Sep 202010


  • 15,000 miles
I have a 2009 Impala with barely 15000 miles. Took in for oil change and tire rotation at a Firestone business. Mechanic states that front tires would not pass inspection, and recommended 2 front tires and lifetime front end alignment for a cost of almost $750. Did not take him up on his "generous" offer. This was just before the car hit 15K miles. Car has been serviced every 5K, and up until just over 10K, tire condition was stated as "good-9/32 tread is still on tires. So, between 10K & 15 K, they are now no longer any good? have seen quite a few complaints online about 2009 Impala tires wearing out prematurely, as did the 2008's(which my wife has) front end has never shaken, shimmied or anything else-still drives down the road at 50 with no problem at all. Am wondering if GM is going to give me a hassle about this-not a good advertisement for this model at all!

- Cheektowaga, NY, USA

problem #1

May 042009

Impala 6-cyl

  • Automatic transmission
  • 21,981 miles
The contact owns a 2009 Chevrolet Impala. The dealer performed a front end alignment and the vehicle continued to pull to the right while driving 25 mph. The vehicle was taken back to the dealer to have the wheels realigned. The manufacturer advised the contact to take the vehicle back to the dealer to have the wheels aligned again, adjust the tow and center the steering wheel. The dealer later informed the contact that the vehicle needed another wheel alignment. The failure mileage was 21,981. Updated 08/27/10. The consumer stated the vehicle has uneven tread wear. Updated 08/3010 updated 08/31/10

- O'fallon, IL, USA

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