This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I received a recall notice in August, 2014 on my car. It is now Oct, and when I call anyone, I only get told that the parts are not yet available. This means that it has been 2 months since the notice, and GM has know for over a year about this defect. It doesn't seem that they are very interested in getting this defect corrected. The parts needed for this are not difficult to make or install nor are they expensive. What is the hold-up" do additional people have to die while they dawdle? doesn't the highway safety commission have the responsibility to get these repairs done in a timely manner, or are they as ineffective as other government agencies"
The contact owns a 2011 Chevrolet Impala. The contact received a recall notification for NHTSA campaign number: 14V355000 (electrical system); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The contact had not experienced a failure. Updated 12/09/14 updated 06/1/2015
The contact owns a 2011 Chevrolet Impala. The contact received a recall notification for NHTSA campaign number: 14V355000 (electrical system) and stated that the part was not available for months. The dealer did not provide a specific date for when the part would become available. The manufacturer was notified. The contact had not experienced a failure.
The contact owns a 2011 Chevrolet Impala. The contact received a recall notification for NHTSA campaign number: 14V355000 (electrical system); however, the parts needed to repair the vehicle were unavailable. The manufacturer was notified. The contact had not experienced a failure.
The contact owns a 2011 Chevrolet Impala. The contact received a recall notification for NHTSA campaign number: 14V355000 (electrical system) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was not notified. The contact had not experienced a failure.
- Boyce, VA, USA
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I purchased this car new and it has been recalled for the ignition key problem that was a problem on 2000 year GM cars ten years and was brand new and not fixed! I am still waiting for parts!
The contact owns a 2011 Chevrolet Impala. The contact stated that the vehicle made an abnormal noise upon turning the key in the ignition on several occasions. The contact turned off the vehicle and when attempting to restart it, the vehicle stalled. The vehicle was towed to the authorized dealer. The contact was waiting for the diagnosis. The contact was made aware that the vehicle was included in recall NHTSA campaign id number: 14V355000 (electrical system). However, the part needed was not available. The dealer was unable to provide a specific date for when the part would become available. The manufacturer was also contacted and could not provide an estimated date for when the vehicle would receive the recall repair. The vehicle was not repaired. The approximate failure mileage was 91,000.
The contact owns a 2011 Chevrolet Impala. The contact received a notification for NHTSA campaign id number: 14V355000 (electrical system). However, the part needed was not available for months. The dealer was unable to provide a specific date for when the part would become available. The manufacturer was also contacted and could not provide an estimated date for when the vehicle would receive the recall repair. The contact did not experience a failure.
The contact owns a 2011 Chevrolet Impala. The contact received notification of NHTSA campaign number: 14V355000 (electrical system). The contact stated that the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.
I was going down interstate 86 at 65 miles an hour when ignition just shut off, had my 4 year old granddaughter in car. I notified my dealer who then told me to contact elm Chevrolet in elmira. I did talked to "[xxx]" who notified me that parts were not available yet. I then called the 800 number and was treated the most rudely I have ever been treated. I have only been using the key alone. Then today I was pulling out of wal-mart parking lot into traffic, when the same thing happened. 'the rep on the 800 number told me "don't use the key" to which I responded that I didn't know how to hot wire a car. This car is dangerous, not only will I have to drive 20 miles on a highway to have it fixed, but do not know when it can be fixed. I plan on leaving NY for Florida in 3 weeks for the winter and am scared to death to drive this car. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
The contact owns a 2011 Chevrolet Impala. The contact received a notification for recall NHTSA campaign 14V355000 (electrical system). However, the parts needed were not available. The dealer was contacted and stated that it was uncertain when the parts would become available to service the vehicle under the recall. The manufacturer was notified of the delay who was unable to specify when the parts would become available. The contact had not experienced a failure. Updated 10/22/2014
The contact owns a 2011 Chevrolet Impala. The contact received a recall notification for NHTSA campaign number: 14V355000 (electrical system); however, the part needed for the repair was unavailable. The dealer was uncertain of when the part would become available. The manufacturer was not notified. The VIN was unavailable. The contact had not experienced a failure.
The contact owns a 2011 Chevrolet Impala. The contact received a recall notification for NHTSA campaign number: 14V355000 (electrical system) and stated that the part was not available. The dealer did not know when the part would become available to service the vehicle for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.
The contact owns a 2011 Chevrolet Impala. While driving 65 mph, the entire instrument panel illuminated and the vehicle stalled. The failure occurred twice. The vehicle was taken to a dealer, but was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 42,000.
The contact owns a 2011 Chevrolet Impala. The contact received a recall notification for NHTSA campaign number: 14V355000 (electrical system); however, the part needed for the repair was unavailable. The manufacturer was not notified of the issue. The contact had not experienced a failure.
The contact owns a 2011 Chevrolet Impala. While driving 50 mph, the vehicle stalled without warning. The vehicle was able to restart after several attempts. The failure occurred on several occasions. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 85,000.
The motor for the air conditioning sprocket became worn and it keeps on skipping on the track.it sends amperage back to the control circuit.it throws out my computer in the car.I get all kinds of malfunctions.this can become very dangerous.
The car keeps running after it is turned off. The fan also keeps running, then the next morning the car wouldn't start. The air won't turn down and sometimes it doesn't work at all. There doesn't seem to be a difference between air and defrost. While I am driving, the light keep getting dim, then brighter, then dim, then bright. It was the next morning then when it wouldn't start! sometimes when we put the key in, we couldn't get it out. We had to keep trying to turn it on and off, then it finally let us take the key out.
The contact owns a 2011 Chevrolet Impala. The contact stated that the headlights would activate and deactivate independently. In addition, the radio would activate independently and there was an abnormal noise coming from the vehicle. The contact also mentioned that the vehicle failed to start. The vehicle was taken to the dealer, who reset unknown codes however, the remedy failed to repair the vehicle. The manufacturer was notified of the failure. The approximate failure mileage was 63,000.
2011 Chevrolet Impala. Consumer writes in regards to vehicle engine problems. The consumer stated on several occasions, the vehicle stalled without no warning. When the engine power reduced, a light appeared and the consumer was unable to accelerate. The consumer stated he waited several minutes, before trying to re-start the vehicle. The vehicle was taken to the dealer, for an inspection, but they were unable to duplicate the problem. However. A couple of weeks later, the engine service light and engine power reduced light illuminated again.
A D V E R T I S E M E N T S
- Brigham City , UT, USA