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10.0

really awful
Crashes / Fires:
4 / 0
Injuries / Deaths:
5 / 0
Average Mileage:
59,993 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Chevrolet Impala electrical problems

electrical problem

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2011 Chevrolet Impala Owner Comments (Page 1 of 5)

problem #88

Feb 092023

Impala

  • miles

A D V E R T I S E M E N T S

Stabilizer control an brake system wheel barrier or Tyrod when driving its like the wheels start trying to twist another way almost crashed on the highway with my grandkids in the vehicle i having driving the vehicle since an irecentl looked up recall an it says stabilizing an brake system when press on gas.it's like tires shifting make the vehicle slow moving an feel a grinding when feet on gas...recently look an it says its 2 recalls chevy 2011 impala

- Syracuse, NY, USA

problem #87

Jul 012022

Impala

  • miles
Service stabilitrak warning light goes off and on intermittently when this happens the traction control light comes on when hooked up it shows no codes everything I-€™ve read on line is that it-€™s a electrical issue to replace wheel bearings or gas pedal or other list of sensors shouldn-€™t this be something that you should investigate to let owners know what to fix it seems to be a issue on several different models of Chevy autos if forums are correct next step is it will go into limp mode or shut off completely that one would think would be a serious safety issue as you loose power steering as you have to fight to get to shoulder of the highway

- Farmington , MO, USA

problem #86

Jun 122022

Impala

  • miles
Today, 6-12-2022, driving on US Highway 80 at 65 mph headed toward Phenix City, AL from Columbus, GA, the the engine shuddered, then the "Stabilitrack Service Light" came on, along with the check engine light, and a message for "reduced engine power." Then, the engine suddenly cut out as I was going uphill between the Riverchase Exit and the Summerville Exit. Luckily, I was driving and not my wife. I was able to glide the car back to the right shoulder of the road under ZERO power, and shut the ignition down. Cars were passing me at 65-75 mph, and I was very fortunate not to have caused an accident. After sitting there for about 5 minutes in 96 degree heat and my wife freaking out in the passenger seat, I restarted the car and eased it to the Summerville Exit, and slowly drove home, about another 6 miles. We were damn lucky not to have been hit by another car, as this happened on a what is essentially a freeway. After researching this, it seems this is a common problem being reported on this Model, the Chevy Impala. I'm sure Chevrolet knows about this...the company should be forced to recall this car model and fix it before folks start getting killed due to total engine failure...especially at a high speed like I was driving.

- Smiths Station, AL, USA

problem #85

Apr 052021

Impala

  • miles

A D V E R T I S E M E N T S

When driving the ABS light illuminates, w/accompanying message: "service stabiltrak" followed by 'service traction control". car grinds when turning left. Today the gas pedal felt like it was pushing back when pressed then it felt like it locked up for a second.

- Clarksville, TN, USA

problem #84

Jan 292021

Impala

  • 115,000 miles
I noticed my rear defrost has quite working. I figured it was a fuse so I wasn't to worried about it. We've had a lot of snow recently and figured I better check my fuses. The relay is working that is located under the hood. We traced to wiring through the fire wall and down to where it comes into the vehicle (down by your feet). There is a wiring there and once we disconnected it we noticed it is burnt very bad. Where the two pieces connect together is melted and is black. This could have been extremely bad if it would have caught fire.

- Helper, UT, USA

problem #83

Dec 212020

Impala

  • 170,000 miles
While driving at any speed the car shuts off. It completely loses power. No power steering or brakes. I was going 60 on a highway and it stalled thank god it wasn't rush hour and there weren't many cars around me. This happens at 10mph 30, 40, 50. No matter how fast or slow you are going the car shuts off and leaves you with no brakes or power steering. This is a huge safety issue and should be a recall. It has been diagnosed as a faulty ignition switch. I have had it looked at by 3 different mechanics and they all say that is what it is. Now I have to pay to get a new ignition put in. I have had the car 18 months and new problems occur constantly with it. Chevy should be paying for a new ignition switch to be installed.

- Utica, NY, USA

problem #82

Mar 012020

Impala

  • miles

A D V E R T I S E M E N T S

Back driver passenger door is stuck. Will not open at all, locks don't unlock most of the time and don't lock at all. Always have to lock manually. New starter replaced but still seems to not want to start. Knocking noise in dash. Front passenger heated seat doesn't work, when the heat button is pushed the light blinks and turns back off. Vents don't work well. And vehicle is stationary, in motion... also when vehicle speeds up the music gets louder..

- Kalamazoo, MI, USA

problem #81

Mar 222020

Impala 6-cyl

  • 113,000 miles
There dashboard cracks really bad and apparently this has been an ongoing situation with Chevy and GM vehicles. There's lots of static and I get shocked all the time which shutting my vehicle off or starting. I have had no off market work done to my vehile so its all as it was when original purchased.

- Las Vegas, NV, USA

problem #80

Apr 102020

Impala

  • 98,000 miles
I was driving and a cop was behind me and he turned on his lights when I noticed his I tried to move into the right lane, and when I started to change lanes my driver wheel locked and it sounded as if I hit my brakes and the cop hit me my car spin out of control and I hit a tree.

- Springfield, MA, USA

problem #79

Dec 202019

Impala

  • 136,000 miles
The rear defogger on my vehicle stopped working. Investigation lead to a video on the internet showing a melted connector on the passenger side fuse box. Following the steps in the video I found the exact same burned up connector under the carpet of my vehicle. Photos included. The connector was clearly not designed to handle the current the fuse was allowing to flow through. This is a fire risk as well as an inconvenience as now my rear defogger is inoperative. I never smelled the burning part but lost clearing ability about three weeks ago when driving in cold weather.

- West Lafayette, IN, USA

problem #78

Oct 212019

Impala

  • 182,000 miles

A D V E R T I S E M E N T S

While driving on a city street, the door locks cycled several times, the radio went off and on, the engine seemed to stall as if a bad relay or faulty ground strap. Weather was clear and dry.

- Lewisville, TX, USA

problem #77

Sep 112019

Impala

  • 111,994 miles
On 1/29/16 my car died and towed to dealer where I was told I need a transmission. The car only had 69000 6months ago dash board lights lit traction control, reduced engine power service stabilitrack ABS.when I would step on the accelaretor pedal it would make a winding noise go to the floor and pop back up again. As I was driving down the highway all of a sudden I had no acceleration car had died. L pulled to the side of the road a few minutes later started up again this happened numerous times I told my son he couldn't drive the car because I felt it was unsafe. I called the GM they gave me a coupon to have the a diagnostic check on it. In Sept I went to the dealer and he scanned my car for codes I was told I needed a right front hub part number 13582664, a right wheel speed sensor harness, 10340314, accelerator pedal, 84018392, and a vent valve 2085252. I can't believe a car dealers would let a person leave not informing the customer what a safety issue this is. I drove the car for a day because I couldn't afford to fix it and was trying to come up with the money again the car died on me as I went to accelerate now the car is sitting in my yard dead as a doornail. I called the dealer and explain the situation to the dealer at lannan Chevrolet in woburn and I spoke with the owner and the only response I got was what do you want there's a hundred thousand miles on the car I have been doing lots of research on this particular vehicle and I'm appalled between a 2008 and a 2011 there has been hundreds of complaints about the same issue.these are safety issues where people can get killed. Out of all these safety issues there's not one investigation that has been opened in regards to the issues. NHTSA or GM needs to open an investigation immediately on these cars. There is a major safety issue and a recall is necessary.VIN number..(xxxxx) redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Woburn, MA, USA

problem #76

Jun 292017

Impala

  • miles
Constant clicking from behind dashboard the blender something having to do with air/heat runs all the time even when car is not being used. It kills my battery life and since this is a malfunction from Chevy I shouldn't be burdened with constantly replacing batteries. Its loud and lasts from 30 seconds to 3 minutes.

- Louisville, KY, USA

problem #75

Apr 122019

Impala

  • miles
Recall N140299, I have been having problems with no starts, stuck ignition keys, I received notice of recall, took vehicle to hessert Chevy at 6301 E roosevelt blvd. Phila. Pa 19149, they played with the keys, said my car was done. Put key in ignition no start tried again it started. Dealer wanted $149 to look further. Help

- Phila, PA, USA

problem #74

Apr 072019

Impala

  • 142,469 miles
Driving at about 70mph my check engine light came with with the reading service stability track, engine reduced power an disabled started, service throttle instantly I loss all rmps an my steering wheel almost fully locked while the car was still on motion. Luckily I was able to jus barley veer off the road into safety. Why would a car company have something like this in thier vehicles. That would lock the steering wheel while going at accelerated speeds

- Donora, PA, USA

problem #73

Oct 222018

Impala

  • 124,000 miles
The contact owns a 2011 Chevrolet Impala. While making a turn, the vehicle completely lost power. Also, the stabilizer track and engine service indicators illuminated. The vehicle coasted as it regained some power, but the contact pulled over to the side of the road. The vehicle was able to slowly be driven to its destination. The dealer and the manufacturer were not contacted. The vehicle was not diagnosed or repaired. The failure mileage was 124,000.

- Idabel, OK, USA

problem #72

Oct 032018

Impala

  • 97,000 miles
This vehicle is under active recall. I have sold (traded-in, ) the vehicle to a licensed car dealer. I informed the buyer verbally of the safety issue, but I wish to be certain GM is aware of the sale. Unfortunately, the GM website recall section has no way for me to register the sale, and therefore there may be a risk to the eventual buyer of the car, should the seller fail to mention to the buyer/end-user that there is an active recall. GM is derelict in not having a way for recalled vehicle sellers to simply register the sale with the new owner's information. The GM recall site also does not accept any emails or any other online contact. Calling GM via telephone results in transfers, delays, and recordings.

- Concrete, WA, USA

problem #71

Oct 142018

Impala

  • 120,000 miles
Upon starting stabilitrak needs service. Redused engine power and check engine light all came on and car ran rough. Reatart and car runs but check engine light satys on.

- Alton, IL, USA

problem #70

Aug 172018

Impala

  • 91,000 miles
Anytime I go to accelerate after coming to a complete stop at a stop sign, red light, or etc the car hesitates and then jerks forward. The car hesitates and loses power. While driving down a busy city road the car turned off. I had to try and steer the vehicle to the side of the road. The steering wheel would barely turn.

- Indianapolis, IN, USA

problem #69

Jun 022018

Impala

  • 125,000 miles
Wife and daughter were driving in car when all of a sudden warning lights came on and the vehicle lost all power in the middle of traffic.no brakes, brakes or steering, thanks god there was no accident

- Freeland, PA, USA

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