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really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
467 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2015 Chevrolet Impala brakes problems

brakes problem

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2015 Chevrolet Impala Owner Comments

problem #1

Jul 172015


  • 467 miles


On June 30, 2015 I purchased a 2015 Chevy Impala from red river Chevy, bossier city, la 71111, (318) 549-7500. On July 17, 2015 the entire my link system which includes, onstar, gps, cd player and sirius xm radio quit working. Onstar could not locate my vehicle. On July 27, 2015 I took my car in to have the gps/my link fixed. They had to replace the whole module. Before the my link failure I kept hearing a roaring noise on the car and sometimes smelling a burning odor. I asked a local mechanic what that could be and he gave me the option of ball bearings, tires could make the noise and check the brakes. I looked on your website for any recalls on the Impala and there is a recall for the emergency brake pads sticking to the tire that could result in a fire. I asked the service department to fix the brakes recall. I was told there is no fix for the brakes, because they haven't received the software. I asked the owner to refund my money, because I was afraid to drive the car. He didn't want to do that and told me it was a used car. I could trade the car for another vehicle as a used car trade in. This dealership knew there was a safety risk with the brakes and no repair for the possible failure and still sold me this vehicle. They failed to disclose this information to me. If my car caught fire going down an interstate I would not know it until it was too late, plus I take my 83 yr old mother in the car; I may not have time to get her out. This dealership did not care about my safety in driving this car. I was given a Impala loaner while they repaired the gps and it also has a burning odor. General Motors does not need to sell any cars with this issue until a fix is given. I could see if I had the car before a recall notice, but I bought it after the recall. This is pure negligence on General Motors part and red river Chevy. I want all of my money back.

- Mansfield, LA, USA

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