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7.5

pretty bad
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
6,808 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2015 Chevrolet Impala miscellaneous problems

miscellaneous problem

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2015 Chevrolet Impala Owner Comments

problem #12

Oct 172015

Impala

  • 300 miles

A D V E R T I S E M E N T S

Trunk automatically pops open while driving down the highway/road, while parked, and when initially starting and won't properly close due to the latch recycling constantly when it pops open. Purchased vehicle in Oct 2015 and reported to the dealership withing the first couple days. It has been in to have repaired on 3 separate occasions with the same issue reoccurring. Extremely unsafe!

- Chesapeake, VA, USA

problem #11

Oct 282016

Impala

  • 14,300 miles
The posts implemented to keep the floor mats from sliding under the pedals on the driver side are loosely attached to the carpet only and easily rip out causing the mats to slide back under the pedals. These posts are not attached to the floor boards or frame, they are only attached to a 1/4" piece of fabric that is the floor carpet. These posts should be attached to the floor board or frame as they are a safety feature.

- Beaverton, OR, USA

problem #10

Mar 032016

Impala

  • 32,000 miles
The vehicle is equipped with an auto stop/start that shuts down the engine to reduce fuel consumption. And when you put your foot back on the gas pedal the engine is suppose to engage itself again so that you can take off. Once my vehicles auto stop has engaged the engine is staying off for sometimes up to 2 minutes causing the vehicle to not move and causing a sudden jerking motion.

- Chicago, IL, USA

problem #9

Jan 072015

Impala

  • miles

A D V E R T I S E M E N T S

When the sun enters the interior, while driving, the chrome trim, especially the steering wheel bowtie reflects into the eyes. Causing a dangerous situation.

- Trenton, NJ, USA

problem #8

Jan 042016

Impala

  • 20,000 miles
I bought my car with 11K on it. It was a dealer used car that had never been registered for the road. I had a 2009 Cadillac, so this is what I compared this car too then. The passenger wiper blade has "scratched" the windshield where it stops to return back down. This has caused a permanent mark in the windshield, the length of the blade. This blocks your vision at the worst time; when it is raining or snowing. Next up are the safety feature control locations which were very poorly designed. There are 5? different ones. Two are on the left dash area, but obstructed by the steering wheel. Another one is on the steering wheel, next to other controls and I've turned it off by accident. There are others, not easily accessible, but you have to operate the driver info center by several clicks to access them. Not very consistent. The horn is more difficult to operate than any other car in my life! in the past, if you push the little horn icon, it blows. With this car, you must push at the bottom of the wheel; I found this out by testing it over and over. The horn will not work in an emergency situation by most people. Speaking of covered controls by the steering wheel, the start/stop button is obscured unless you turn the wheel or lean sideways. If you just pull into your driveway normal, you can't see it. The emergency 4-way flasher button is next to the start button, and is also obscured by the steering wheel. Electrical, minor but annoying issues include the HVAC system and music storage. This the the worst system I have ever seen. In almost any climate (40's down to below zero), I have to turn the temp from 90, down to 66 to stay comfortable. To use auto-start, I have to remember to preset all the controls how I want them set for the next morning! the audio makes up its own song lists. These things should not be on a 2015 car! I could go on even more!

- Racine, WI, USA

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problem #7

Oct 012015

Impala

  • 11,200 miles
My vehicle dash board cluster lights up, and every component on the dashboard is visible and a red bar is displayed across the display area. This has have happen more than ten times.I have taken the car in to repair at the dealership, but they are not able to find what is causing the problem. On two different occasion I picked up my car form the dealer and in less than 5 minutes and about 5 miles the same thing repeated itself. On Nov 9 I will bring it in again for the dealer to try and fix the problem. This have occur on city street, highway, and turning always in motion. Never stationary this occur in seconds that prevent me form getting a picture of the occurrences. I was told by another tech at the same dealership that this is happening to another customer also. I have taken my vehicle into the dealership on Oct 1, 13, 27, and Nov. 3 this Nov 9 will be the 5th times I would have taken the vehicle in to repair. The is also more information on the they want me to but another car form the and paid what they depreciation value. Meaning that what the car is worth lest depreciation will be carried over to the new car for me if GM okay the deal. I will know by Nov.10, but will not take the dealer.also if I take the deal the dealer want to place that defected car on the lot for sale to customer who would not know about the defect. The car was brought at munday Chevrolet here in houston tx.

- Houston, TX, USA

problem #6

Oct 182015

Impala

  • 2,950 miles

A D V E R T I S E M E N T S

The trunk lid unlocked and raised while it was parked and I was sitting inside a house, with the fob in the front pocket of my trousers, without any intentional appplication of force on the fob button. This unintentional action exposed the contents of the trunk to possible theft.

- Hampton, VA, USA

problem #5

Aug 182015

Impala

  • miles
When I was reversing the car the front driver side breaks was tightly grip on too the rotor. As I tap on the gas the car did it move. I had to put it in drive and try again.

- Washington, DC, USA

problem #4

Jul 202015

Impala

  • miles
The glove compartment door remains slightly open. However when driving then breaking it will opened occasionally

- Washington, DC, USA

problem #3

Jul 202015

Impala

  • miles
The glove compartment door remains slightly open. However when driving then breaking it will opened occasionally

- Washington, DC, USA

problem #2

Jul 172015

Impala

  • 467 miles
On June 30, 2015 I purchased a 2015 Chevy Impala from red river Chevy, bossier city, la 71111, (318) 549-7500. On July 17, 2015 the entire my link system which includes, onstar, gps, cd player and sirius xm radio quit working. Onstar could not locate my vehicle. On July 27, 2015 I took my car in to have the gps/my link fixed. They had to replace the whole module. Before the my link failure I kept hearing a roaring noise on the car and sometimes smelling a burning odor. I asked a local mechanic what that could be and he gave me the option of ball bearings, tires could make the noise and check the brakes. I looked on your website for any recalls on the Impala and there is a recall for the emergency brake pads sticking to the tire that could result in a fire. I asked the service department to fix the brakes recall. I was told there is no fix for the brakes, because they haven't received the software. I asked the owner to refund my money, because I was afraid to drive the car. He didn't want to do that and told me it was a used car. I could trade the car for another vehicle as a used car trade in. This dealership knew there was a safety risk with the brakes and no repair for the possible failure and still sold me this vehicle. They failed to disclose this information to me. If my car caught fire going down an interstate I would not know it until it was too late, plus I take my 83 yr old mother in the car; I may not have time to get her out. This dealership did not care about my safety in driving this car. I was given a Impala loaner while they repaired the gps and it also has a burning odor. General Motors does not need to sell any cars with this issue until a fix is given. I could see if I had the car before a recall notice, but I bought it after the recall. This is pure negligence on General Motors part and red river Chevy. I want all of my money back.

- Mansfield, LA, USA

problem #1

Jul 172015

Impala

  • 479 miles
I purchased a new 2015 Chevrolet Impala LT2 on June 30, 2015 with 25 miles on the odometer from red river Chevy, bossier city, la. The gps and navigation and the whole infotainment system stopped working. Onstar could not locate my vehicle. It kept saying I was in Texas when I haven't been to Texas in this vehicle. The car must have come from Texas. The car was placed in the repair shop on July 27 and is still in the shop. They could not get it to work while I was at the dealership. The brakes on the car have a burning smell to them and have a creeking sound. When I stop it sounds like something is rubbing the tires. I asked about the brakes, I was told it could not be fixed because GM has not released the software to fix the problem and the sound the brakes make, he stated he probably couldn't fix the sound. The road noise in this car is really loud now. It wasn't loud like this when I purchased the vehicle. My 83 yr old mother mentioned the noise and she's hard of hearing. A local mechanic told me ball bearings will make that type of noise. I know GM installed bad switches, I hope they didn't install bad brakes and ball bearings. They are aware of the sound and I was told its just Louisiana highways. What am I supposed to do about the brake issue" I would like a new car that is safer to drive. It has not been 30 days can I get a refund or another vehicle"

- Mansfield, LA, USA

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