This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
When my car is exposed to water (rain, a car wash) the trunk completely floods and does not drain. It has flooded so much now that my amplifier does not work. I took my vehicle to Chevy to have the known recall on this vehicle repaired but Chevy claims that they will not do anything for me. I am afraid that the car can potentially catch fire and burn my home down as I park this car in my driveway. With this being a known recall for this vehicle, can I please have this fixed immediately!!!! I have already replaced my tools that have been damaged, please just have this fixed or id likely take further steps after this. I have been going back and forth with GMC and Chevy for over 7 days now! Just recently, my car was producing sparks from the trunk area, THIS IS NOT GOOD!!!
Radio/sound system malfunctioning; Radio/sound will intermittently turn on and off, at times sound will not work for days/weeks at a time. Radio/sound system is tied in with vehicles internal warning systems. When sound is not working, there is no audible notification of several safety conditions including: Seat belt not fastened; door open; turn signal on/off; Low fuel; service engine; Stabilitrack. There was no notification (audio or visual) prior to condition beginning. Symptoms began to appear about 2 months ago during routine highway driving. Vehicle has sustained no accidents and has had no aftermarket upgrades.
For approximately 2 months, my 2016 Impala LTZ, would display a message on the small screen in front of the driver in the dash, stating for the driver to, "press ignition button again to turn vehicle off." The worst part about it was this would happen very randomly whether I would be driving in city traffic, or be sitting in a parking lot at a local store. I took it to my local Chevrolet dealership. Five different times, because they were not able to get the occurrence to duplicate for them. They replaced the ignition, as well as other suspected parts with no resolution. Resolution. Ended up costing me over $1,200. That was the first time I took it in for this issue. The other four times didn't cost me anything because they hadn't fixed the issue. Come to find out it was a wire on the body control module that had some of the insulation sheathing removed, which then in turn caused the wire to ground out on the car's frame. Just thought I would put this out there in case anybody else goes through it because it wasn't real inconvenience.
All instruments failed. After a couple restarts they came back on. Lane departure alert doesn-€™t work now. From a web search, I-€™m afraid it-€™s just the beginning. No, I haven-€™t taken it to the dealer; they charge for diagnosis. And it hasn-€™t been inspected. The problem doesn-€™t act up all the time. There are no warning lights, the system just fails. I have 50,600 miles on it. If you find what I-€™ve found in my web search, the cost of repair is staggering, especially for retirees. I hope you look into Chevrolet-€™s problem they-€™ve been having with the Impala.
- Suring , WI, USA
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I parked my car at work and worked a full day Saturday the 13th of November. I go out to start my vehicle and 3 warnings appear all at once. Stabilitrak, ABS, and power steering. Reading online I-€™m not the only one but with only 109, xxx miles it-€™s kind of BS that there-€™s obviously an engineering flaw with these vehicles and I probably will give a few car payments worth to get this fixed. I-€™ve owned this vehicle since 17, xxx miles
After starting car (and sometimes put in reverse), steering appears locked and message says to get power steering serviced. After putting back in park, power steering starts working. This happened multiple times last few weeks. Took car in to Joe Johnson Chevorlet (Troy OH) for scheduled next morning service. After 2 full days of excusses why they couldn't get to our car, we picked it up and took it to independent service shop. He test drove it and steering was fine. Got car back and next day it happened multiple times again. Took it back to independent to run code, which did not give exact problem. Drove car 1 block and power steering went out turning. Then again 1 block later. It is now parked and afraid to drive it. Chevy seems not to want to work on it and independent does not know what is wrong, said it could take him up to a week to trouble shoot entire system. He hasn't got back to me yet. HELP! Also, parking brake seems to engage by itself overnight. When starting car, sometimes it is on. We never use it. This may be related.
1. the display screen went black while driving using navigation. The fault was a defective hmi module, GM part # 84296482 at a cost of $1100 (see attached document). The sudden loss of the screen was disconcerting and could have caused an accident. This should lead to a recall and reimbursement of the repair cost. 2. when the adaptive cruise control (acc) causes the brakes to be applied it does so very suddenly and in the ABS "chattering" mode even when there is no collision danger. This produces a jolt to the drivers and occupants which is an unexpected and unsafe response.
When you start it the speed and RPM' S start jumping the coolant gadget waves at you then when you put it in reverse or drive it bumps when you driving you don't know how fast you going because of the gadget bouncing up and down to top it off its jumping the whole time you driving it.
My vehicle turned off several different occasions once as I was driving freeway speed approximately 60-65mph engine completely shut off I attempted to put in natural and re start the ignition as the vehicle was still moving with no power vehicle did not start I merged to the side of the highway breaked to stop and placed the gear shift on park and tried turning the ignition on and still did not turn on a few attempts later car started. Another incident I was driving came to a red light as I was waiting for my green light my car shut off while I had my foot on the break I put the shift gear I to park turned the ignition on and car started
The contact owns a 2016 Chevrolet Impala. The contact stated that during inclement weather, water entered the vehicle from the rear taillights. The contact stated that the trunk and the inside cabin of the vehicle experienced water intrusion in the vehicle. The contact stated that there was mold and an abnormal odor inside of the vehicle. The vehicle was taken to two independent mechanics to be diagnosed. It was confirmed that the failure was with the driver's and passenger's side taillights. The contact stated that the computer in the trunk of the vehicle was completely under water. Additionally, the spare tire and jack were rusted. The vehicle was taken to mike anderson Chevrolet (5333 w irving park rd, Chicago, il 60641, 773-465-2000) and an appointment was scheduled to have the vehicle inspected. The vehicle was not repaired. The manufacturer was contacted and informed of the failure. The approximate failure mileage was 32,000.
Car was going 80 mph (cruise control) on the highway, and it glitched turned on and off. We were going down hill motion car slowed down but continued rolling. When the car glitches back on 1 mins later kicked back on car picked back up to the 80 mph on the cruise control.
Concerning the 2016 Chevrolet Impala trunk, there were several occasions of the trunk being found opened on it's own when not in use. Recently, the trunk will not close or will not open. I've purchased fuses to no avail as they continue to blow. Contacted Chevrolet customer care, they lied and said no complaints had been received on any models since 2000. There are at least 2 other complaints about the trunk on the nthsa site. Chevrolet (rob) informed me my complaint is now in their records. Concerning the electrical system, doors could be heard clicking when not in use. My battery has drained several times due to erosion. I purchased new cable which worked fine for some months but then had to purchase new battery. These are obvious issues GM should address.
When driving the vehicle everything goes out you have no control, the vehicle is completely dark, absolutely no control. The vehicle was in motion, had no power at all
Car would not start and all of my sensors are going off needing to be serviced. Then it goes away. I drove it the day before with no problems. Go to my car the next day and all of my sensors are acting up.
Side detection module is failing. I researched after my dashboard won't turn on, and after reading similar complaints from other Impala owners, it is due to the side detection modules not working properly. Apparently when the modules fail they can cause alot of electrical damage to the vehicle. Chevy or GM is not answering my questions, and I dont see the need to pay out of pocket for something that seems to be a problem in most people's Impala.
A D V E R T I S E M E N T S
- Auburn , GA, USA