This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I have a 1995 black Lumina. The clear coat and the paint is peeling off. It has ran hot ever since I bought it. I have had the thermostat changed and radiator flushed.I have to keep the heat on low even in the summer to keep it from over heating! the brakes need adjusted or replaced on a continues basis. I bought the car used, off a car lot, it was three to four yrs old and right after I bought it was discovered it had a main seal oil leak that would cost near a grand to fix!! the transmission winds loudly and "jumps" even though the trans fluid is checking out fine. Egr solenoid went out on my car in 2001!! why does this part cost a fortune and was told it would mess up my emission controls if not fixed? just to make my service engine light stay off!!
The paint on my 1995 Chevy Lumina is peeling. It started with the paint bubbling and then it started peeling within 3 months time. My car which was painted white by the manufacturer has now lost 75% of the paint.
The paint on my vehicle began to peel off after it bubbled. I noticed the bubbling and then one day while driving a paint chip blew up onto the windshield. I went to the dealer and was told I'm not the original owner they cannot help me. GMC also would not acknowledge anything wrong with their paint job. I have tried different ways to get them to fix this paint problem. I am not the only white car driving in my area with the same defect. At this point in time my white car is mostly a grey primer. I'm not asking for anything but a repaint. The car may be relatively old in years but has low milage and in excellent condition. I have maintained the car as did my mother before her death with all regular maintenance and upkeep. This was a point the dealership also made that since I don't have service done there they are not responsible. I didn't know that my oil change also effected my paint. Is this something new we as consumer should be aware of? it is obvious to all but Chevy that there is a defect.
- Queensbury, NY, USA
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Vehicle overheated several times and was taken to dealer. Was told nothing wrong. It was taken again for same problem and the mechanic said the A/C compressor was overheating it. It was replaced, but that wasn't the problem because it overheated again. The last time it was taken an oil change was done and checked for overheating problem due to spouse taking sick daughter to see a doctor in los angeles. The dealer said it was fine and okay to take to los angeles. The vehicle overheated during the trip and the A/C was not used once due to cold weather. The vehicle was taken to Chevrolet dealer in los angeles. The mechanic said the oil was contaminated with coolant and the dealer in las vegas should have noticed it. The head gasket and other related parts and fluids were replaced at my expense $1790. I complained to the manufacturer and first they offered $200+. I said not enough, so they offered $400. I said it didn't even cover the A/C compressor that was good and not the problem, not to mention the money I spent on car rentals when my car was waiting to be seen by a mechanic. It was negligence on the las vegas dealer that my daughter had to suffer in pain on the side of the highway. As for the power steering pump and hose. I beleive they broke something when trying to repair the overheating problem. The power door lock never really worked since I got the vehicle and the radio always got very hot which could lead to an electrical fire. I beleive this vehicle should have a recall on the engine and electrical system especially when I was shocked that other owners had the same problems.
Vehicle was parked. Noticed coolant light on. Placed coolant in engine and light went off. Week later, light back on. This process was repeated numerous times. Finally took vehicle to mechanic, and light came on and stayed. Next day, mechanic indicated head gaskets had failed. Mechanic contacted manufacturer, and informed consumer nothing could be done due to aluminum piece had melted & vehicle out of warranty. Part was repairable. Informed engine was no good and defective in beginning, and needed to be replaced.
This is not a safety defect, however, it is a factory defect. At 33,731 miles, paint started bubbling, cracking, and peeling off this GM car during the first week of October (on or about 10/07/99). When presented with this delamination complaint (paint peeling down to a greenish/grayish colored primer surface), the dealership and the manufacturer would not admit that a delamination problem existed and denied my complaint claiming "they did not have a problem with white paint...white paint is as good as gold" (I explained that the color is not the problem...it is the application/product of primer/sealant at the factory) then they claimed my problem was due to a "repaint" which is not true. When I provided a mill gauge reading of 4 (proof of factory virgin paint), I was then denied claiming "3yr/36,000miles out of warranty"...later, they called and offered 50% (because they could not prove the paint was not virgin), and now 75% participation by the dealership/manufacturer (which they are now trying to decline) the dealership/manufacturer will not participate 100% to repair/correct this factory defect. They want me to pay 25% to correct their factory defect. I have maintained this car on a regular basis and, except for the delamination problem, the car is in excellent condition. I have also maintained low mileage. I paid 100% for a defective finish when I purchased this GM car new (understanding at the time that I was purchasing a non-defective factory finish), why won't they pay 100% now to correct their factory defect (strip all surfaces down to the bare metal and refinish to meet or exceed a non-defective factory finish)? as an apology for the way they have treated me and my complaint without care, they should provide me with a comparable loaner car at no cost to me while repairing their factory defective finish. Thank you for your time in reading my compaint. Any assistance you can provide is appreciated. Sincerely, linda J. clements. No safety defect
My windshield wipers keep shorting out. Some times they work and sometimes they don't. the bracket to hold the front seat broke and had to be replaced. The handles on the passenger door broke and needed to be replaced and now the sliding door is doing the same. The brake light keeps coming on and the antilock brakes make a grinding noise when applied.
Whenever engine starts up the doors would lock. Doors fail to open when engine is shut off. Also, when the remote keyless entry is in use, the key fails to unlock the door.
1- every time the weather is wet and cold, all 4 doors freeze shut. This is due to the design of the body. The doors allow water to collect all around the top and vertical sides and the water freezes...locking me out of the car. Neither the dealer nor mfg have a solution. 2- brakes: Every time the weather is wet, or even with high humidity the brakes squeal and grab which initiates the ABS system which in turn brings the car to a "jerky motion" stopping situation. Neither the dealer nor the mfg have a solution....and even more frustrating to me...neither the dealer nor the mfg seem to "give a [xxx]". information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
While driving at 25 mph, the oil light came on, and the vehicle made a funny noise and entire vehicle just shut down, leaving no power at all in the vehicle. The dealer replaced the oil sensor light, and noticed there was water in the oil.
A D V E R T I S E M E N T S
- Collingdale, PA, USA