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10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
3 / 0
Average Mileage:
36,263 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Chevrolet Malibu suspension problems

suspension problem

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2002 Chevrolet Malibu Owner Comments

problem #4

Dec 032013

Malibu 6-cyl

  • miles

A D V E R T I S E M E N T S

I wanted to submit my complaint after receiving a recall letter about my former car. In December of 2013 I was driving on the road after it had rained. I lost control of the vehicle. Car went off the edge of the road. Was unable to control car through steering or braking. We slid down the hill fishtailing. Rear end hit signs which sent me into a spin and shattered the rear window. Front of car was stopped by several trees- cracking windshield/crushing front end. Deploying air bags. Car was totaled. My two children in the back seat had seat belt burn and cuts from glass. I had multiple bruises, cuts, burn from seat belt. Hit head and briefly lost consciousness. As a result it aggravated my chronic pain condition.

- Newnan, GA, USA

problem #3

Apr 042014

Malibu 6-cyl

  • 69,000 miles
Vehicle front end shakes/wobbles severely when under hard braking situations down hill. Loud low rumble noise and pedal vibrations are evident. Shaking and wobbling is present through vehicle steering wheel requiring more strength and directional corrections to steer and guide the vehicle properly. Down hill braking could be severely impeded in normal driving or while towing a trailer. Panic stops and light braking situations on level ground are normal straight and true. Brake fluid level check okay and is clean. ABS system operating normally. Parking brake operating normally. Vehicle brake system and ABS warning lights check okay. Vehicle has 4 new tires mounted and balanced on original factory rims. Tires are sized and inflated to vehicle manufacturers specifications. Cold tire pressure 29 psi in front and 26 psi in rear. Front left and right rotor surfaces are smooth and within normal specifications. Vehicle diagnosed as having warped front rotors. Front rotors appear to warp prematurely under normal load. Vehicle has had front rotors repaired and or replaced 3 times. Has been suggested that front rotors are not large enough to handle the size and capacity of the vehicle. Vehicles with the six cylinder engine option displace more weight upon the front axle creating excessive heat and wear on undersized disc brakes. Vehicle presented with 69,000 original miles.

- Corning, OH, USA

problem #2

Oct 142007

Malibu 6-cyl

  • Automatic transmission
  • 76,051 miles
When the weather is wet or snowy, and there is possible slick spots on the road, the ABS is engaged even when you are pulling up slowly to the stop sign, or slowing down to arrive home, or even coming out of the driveway... what happens, is when doing those things in weather as described above, if you attempt to put the breaks on it makes an awful grinding sound and pushed back on you so you cant break... this has happened to me numerous times just backing out of my driveway... I pulled up to a stop sign behind someone this is right on my residential street so I was not speeding at all, it was a rainy day but the rain was light, I have brand new tires on my car too. As I pulled up behind my neighbors car to the stop sign, I was barely pushing down my break peddle when it pushed back at me and made T his deep sound I couldn't stop and I almost hit my neighbor. I went to my long time mechanic and he took it for a drive on a clear day.... he took it on some gravel and stopped hard well the breaks did the same thing. He said it was the ABS even though he didn't look at them. I think it is the wheel bearings. I have had many other vehicles in my life and non of them did that to me on wet or snowy days! I know it isn't normal and I do not feel safe driving the vehicle. I have 2 young children and if the ABS are going to be that stingy then my chances of crashing will be 99% higher!

- Kearns, UT, USA

problem #1

Feb 212002

Malibu

  • Automatic transmission
  • miles
Consumer states that the steering wheel will not steer itself straight. The dealer has been notified. Nlm dealer was unable and unwilling to fix, consumer states vehicle will be traded soon.

- Brooksville, FL, USA

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