This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
There was no accident, but this is a complaint against GM for failing to replace all necessary components for a recall. On 3/31/14, GM issued a recall notice, #14V153000 for 1.3 million cars under 4 separate bulletins & this included my 05 Malibu for steering: Electric power assist - there may be a sudden loss of electric power steering assist that could occur at any time (bulletin 14116). Under bulletin 14116, GM would replace only the torque sensor assembly (not the steering motor) for certain GM cars including my car and the GM dealer did so on 10/21/14. Subsequently on 1/10/15, the power steering failed and on 1/14/15, I took this car to the dealer and they stated the steering motor module 6.605 was defective and replaced it on the same day. I had to pay for this since it was not covered under the bulletin this part seems to be the same part that would be replaced under the other 3 GM bulletins, # 14115, 14117 & 14118 for the same/similar steering problem. My concern is the steering motor module was not initially deemed to be a hazard for GM cars covered under the 14116 bulletin (and my 05 Malibu). Thus, other Malibu owners under the 14116 bulletin may have had the same problem with the motor and another recall may be necessary.
The contact owns a 2005 Chevrolet Malibu. The contact stated that while making a right turn, the steering wheel became difficult to maneuver. The vehicle was not diagnosed or repaired. In addition, the contact stated that while driving 50 mph during inclement weather, the vehicle veered to the right independently. The contact turned the steering wheel to the left to correct the veer. Then the vehicle veered to the left independently. As a result, the contact crashed into a guard rail. The air bags failed to deploy. A police report was filed and no injuries were sustained. The vehicle was destroyed. The manufacturer was not notified of the failure. The contact was advised that the vehicle was included in NHTSA campaign number: 14V153000 (steering). The failure mileage was 140,000.
My power steering keeps locking up on me and will not allow me to turn. It locks up while im driving on the highway and it locks up some time when I start the car up. Also my fuel pump failed. It does not read telling me how much fuel I have in my tank.
I had the recall of the sensor on the electric power steering accomplished in October. I have had the loss of ps three times since upon acceleration and the problem is worse now than before the recall. The dealer indicates the problem now is the voltage spikes per tsb 08-02-32-005. This tsb indicates a defective coil causes voltage spikes in the electrical system thereby damaging the electric ps motor/module. The codes C0900, B1325, and C0176 were set. I spoke with GM with no avail. There is a tsb 10183 which extends the warranty to 10 years and 100,000 miles. This is with a loss of signal from the steering column. My VIN is not covered by this tsb. My contention is a loss of ps by any cause is a safety issue and GM should recall and fix it. The tsb admits the coil is defective as the tsb requires a replacement with a new enhanced coil and a ground strap added to the coil. This is a manufacture defect and should be corrected by GM. Any vehicle with this defective coil can have the electric ps damaged at any moment without knowing that the failure has occurred. Again, I believe this is a safety issue. What is the point of GM replacing the sensor because of a safety issue and will not correct other issues that cause the same safety issue. Why would one fault be more of an issue than another causing the same safety issue? I have ordered the new coil and related parts to correct the voltage spikes which could damage other parts. That still leaves the motor/module which the dealer indicates needs to be replaced.
2005 Chevrolet Malibu. Steering wheel froze while driving. The consumer stated when the steering froze, she panicked and hit the side of a curb, with the undercarriage and the she hit a pole. The steering malfunction occurred several times throughout the year. The dealer was unable to diagnose the problem
- Dearborn, MI, USA
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I have had my engine stall due to lack of fuel multiple times which seems dangerous, I travel on the expressway every day. What if it happens at an fast speed. I also have had multiple issues while steering my car. There is an loud popping, coming from a steering shaft, which has just gotten worse I am afraid the steering shaft is going to break! both of these issues have been an recall for 2005 Malibu. As I am clearly having these issues my car is not part of the recall" why not" if something happens and I end up in an accident I see a lawsuit. Not to mention I have a 4 month child!
The contact owns a 2005 Chevrolet Malibu. After starting the vehicle, the steering shaft and column detached from the rack and pinion steering gear. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 100,000.
On 11/21, I took my 2005 Malibu to the GM dealership for a recall on the "steering" to replace the torque sensor assembly. NHTSA campaign number: 14V153000. When I left the dealership and driving for awhile, I noticed my car would partially stall at traffic lights or stop signs. I called the dealership when I got home and they told me to bring it back the next day, but I had to work. Today, 11/26 I took my car to the GM dealership because the car continues to partially stall at traffic lights or stop signs. I informed one of the reps what was happening and that I had no signs of this issue before the recall replacement. I was told they never went under the hood of my car during the recall replacement. It was all done at the steering column; that this issue is something that just happens without any warning at all. He informed me that other folks have come in with the same issue...not sure if this was after they also had the recall done. I tried telling the service dept., I had no other issues before bringing my car to them for the recall, but instead was told this was not their fault and I would have to pay for whatever is wrong with the car. I didn't let them touch it again. I will take it to my mechanic, who I never had an issue with after working on my car. I noticed there was a recall in 2011 for component(s): Fuel system, gasoline; NHTSA campaign number: 11E009000 and never received this recall. I bought this car from car max in 2011. Just speculating if this may be my problem. I also never received the recall for NHTSA campaign number: 14V224000 component(s): Power train. More work to do to find the answers.
The contact owns a 2005 Chevrolet Malibu. The contact received notifications for NHTSA campaign number: 14V252000 (electrical system, electronic stability control, exterior lighting, service brakes, hydraulic, vehicle speed control), NHTSA campaign number: 14V153000 (steering), and NHTSA campaign number: 14V224000 (power train). However, the parts needed to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2005 Chevrolet Malibu. The contact stated that the vehicle was repaired according to NHTSA campaign number: 14V252000 (electrical system, electronic stability control, exterior lighting, service brakes, hydraulic, vehicle speed control), but the failure was not corrected. The vehicle experienced several failures after the repair. The steering wheel locked, the windows did not open or close, and the vehicle jerked while driving and when changing gears into drive or reverse. The manufacturer was made aware of the failure. The approximate failure mileage was 32,600.
The contact owns a 2005 Chevrolet Malibu. The contact received notifications for NHTSA campaign number: 14V252000 (electrical system, electronic stability control, exterior lighting, service brakes, hydraulic, vehicle speed control), NHTSA campaign number: 14V153000 (steering), and NHTSA campaign number: 14V224000 (power train). The contact stated that the parts needed were unavailable to repair the vehicle under the recalls. The dealer was unable to inform when the parts would become available. The manufacturer was not notified of the delay. The contact had not experienced a failure.
The contact owns a 2005 Chevrolet Malibu. The contact stated that when the brakes were applied, there was an abnormal noise as the steering wheel seized. The vehicle was restarted and resumed to normal. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 129,000.
My daughter-in-law was driving the vehicle to work, lost control of the car, went off the road and hit a tree. Her brakes would not engage and she lost power in the steering forcing her to go off the road and hit a tree. There have been several recalls on the vehicle but it is not drivable, I still have the vehicle at my house.
Letter from senator warner on behalf of constituent re 2005 Malibu recalls (attn: Shane clem). The consumer stated each time he called the dealer, to inquire about getting the recall issues rectified, he was informed the parts were not available. Also, the emission control valve had to be replaced.
The contact owns a 2005 Chevrolet Malibu. The contact stated that while driving approximately 45 mph, the chime alarm activated and the power steering warning lamp illuminated as the power steering suddenly malfunctioned. As a result, the contact lost control of the vehicle and drove off the road and down an embankment. During the incident, the driver suffered a bruised left shoulder and left ribs and the front passenger suffered a dislocated right shoulder and neck injury. A police report was filed. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. Updated 12/17/14 updated 06/2/2015
My car is a part of the Chevy recall that effects the power steering on the car. My car will completely pull to the left while you are driving and there is vibration in the tires when you hit 45 miles and up. When you stop and let go of the wheel it completely turns the wheels to the left and the steering wheel does a 360" circle twice. I have a 2 year old and a 4 month old that I drive around in this car. I have been speaking with a local dealership galles Chevrolet and they keep telling me there wasn't a fix for a few months.. then I was told there was a fix but no parts. Now I have been told that I am on a list and to call back in 10 days to see if the parts are in. I called yesterday 10/14/14 and they said they still don't have the parts. This is the only vehicle my family has to drive. This car is a huge safety issue for me and my children and the car is unsafe to drive. GM is dragging their feet on this and it is extremely unacceptable. God forbid that we were involved in an accident and something happens to my children or myself or others. How can a company get away this" it has been months since they issued the recall and have not done anything about it. I have been working with a lawyer on this issue and will pursue full legal action if necessary. I also have had to replace tires on my car because of the wear on them from pulling left.
The contact owns a 2005 Chevrolet Malibu. The contact stated while driving at various speeds, the vehicle veered to right without warning. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the issue. The failure mileage was 150,151.
The contact owns a 2005 Chevrolet Malibu. The contact received recall notifications for NHTSA campaign number: 14V224000 (power train), NHTSA campaign number: 14V153000 (steering), and NHTSA campaign number: 14V252000 (electrical system, electronic stability control, exterior lighting, service brakes, hydraulic, vehicle speed control). The parts needed to repair the vehicle were unavailable. The manufacturer was not notified. The contact had not experienced a failure.
The contact owns a 2005 Chevrolet Malibu. While driving approximately 70 mph, the steering wheel became difficult to turn. The dealer stated that the battery cable needed to be tightened. The manufacturer was notified. The contact received recall notifications for NHTSA campaign numbers: 14V153000 (steering) and 14V252000 (electrical system, electronic stability control, exterior lighting, service brakes, hydraulic, vehicle speed control); however, the parts needed to repair the vehicle were unavailable. The manufacturer was made aware of the failure. The failure mileage was 146,000.
Steering was clunking and making other noises that made me question my safety. Took to dealer and had the repair done under extended 10 year/150,000 mile warranty with $49.50 as my deductible. Car is now making same noises 18 months later. Awaiting my Chevy dealer to get steering pump in stock so as to get repairs done and apply for reimbursement for initial repair due to recall.
A D V E R T I S E M E N T S
- Richmond, VA, USA