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4.6

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
23,123 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Chevrolet Malibu body / paint problems

body / paint problem

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2011 Chevrolet Malibu Owner Comments

problem #3

Nov 042014

Malibu

  • miles

A D V E R T I S E M E N T S

I have a 2011 Chevrolet Malibu and when it rain the driver side on the inside always gets wet. Its the left side only that has water on it. This is becoming a problem because I only have has this car for a year. Yes it does have a sunroof but no water is coming from the sunroof. I have heard several of times it could be the drain tube.

- Tupelo, MS, USA

problem #2

Jul 122013

Malibu

  • 26,800 miles
The manufacturer forgot to install a clamp on the moon roof drain. The tube fell off and flooded the interior of the car with 3 inches of standing water on July 12, 2013. The entire passenger side including ceiling, dash (in front and behind), seats, flooring, and electrical components have water damage. It then happened again on July 14, 2013. Contact was made to the dealer on July 16, 2013. After numerous, meaningless phone conversations with Chevrolet, they would only replace some cosmetic parts. Only the flooring was replaced at first. After more complaints, the seat covers and head liner were replaced, but not the factory carpeted floor mats. They refused to replace or inspect anything else that water came in contact with including electrical components, seat cushions, safety restraints, wiring harnesses, or airbag system behind the dash. Our 10 year old son had a kidney transplant two years ago and has a suppressed immune system. Due to this, he cannot be around mold which Chevrolet is refusing to test for. Being that only 50% or less of the components have been replaced, we are concerned of the presence of mold. Our physician has requested that the car be tested and signed off that no mold is present before our son can ride in the car again. Our son's health depends on having a safe, clean car to be transported in. Chevrolet has no concerns for his safety or life threatening issues. Unknown electrical safety components may or may not have been compromised with this much water or moisture in the vehicle. These parts were not checked, tested or replaced.

- Duluth, MN, USA

problem #1

Mar 132013

Malibu

  • 42,568 miles
Driving 65 mph on interstate and service ESC and all other lights came on and engine died. I had to maneuver 3 lanes to the right in rush hour to get to the breakdown lane without power steering. "faulty alternator" ruled to be at fault. No warning that morning prior to event. Two days before the battery light stayed on a little longer (5 minutes) than usual and then went off. It never came on again to warn of something wrong. I called Chevrolet and the customer service was indifferent so I filed a complaint with my state's BBB as this is the third, and most severe issue, I have had with this car and I have not had it two years quite yet. I did receive a call back from GM. They are working on their response to this life threatening event as well as the other problems, which were the exhaust solenoid died ( service engine light came on) and the driver's side door handle covering came off exposing the sharp metal it is made of).

- Goffstown, NH, USA

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