This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I woke up and went to the store and when I came out to start the car it didn't start. The lights and radio came on and everything work except windows will not go up or down. The message center then showed message "service power steering" car wont start now and battery and everything else is good and new.
When I was parked I was rolling the windows with the car running and all the lights and car was cutting off. While I'm driving I lose power all my dash lights go out and while making a turn the steering wheel locks up to where I can not correct myself from turning so I have to stop in the middle of the street until the power comes back on.
The contact owns a 2013 Chevrolet Malibu. The contact stated that while driving approximately 10 mph, and attempting to turn left, the vehicle stalled for approximately 3 to 5 seconds. The vehicle was restarted and operated as designed. The contact stated that approximately thirty minutes later the vehicle rode over a bump in the roadway and the service power steering warning light illuminated and the vehicle stalled. The vehicle was not taken to be diagnosed nor repaired. Neither the dealer nor the manufacturer was notified of the failure. The approximate failure mileage was 146,000.
I bought this 2013 Malibu in February 2014. In 2016 it started with the many issues. The hybrid system when stopped at stop sign or light would die. The car would completely die while driving down the road. That lead to the power steering going out. Every code on the dash board would come on. Then the battery would just completely die and need to be jumped. It would run ok for a few days then be dead the next. More and more the battery would completely be dead every few days. Had two new batteries installed and it would test fine usually. Seemed that something was draining it somehow. Took it to the dealer many time and could never get a definitive answer. Finally in November 2019 I was driving down the highway and it completely died and would not take a charge (jump). Stranded on the high I had to have it towed to coyle Chevrolet only to be told they didn't have a hybrid mechanic to look at it. Then had it towed to bachman Chevrolet only for them to tell me after having it for two weeks that there was something wrong with the engine. Either they needed to disassemble it to find the problem or I would need to get a new engine for $7,000. I had a claim with GM but they also just gave me the run around. The car itself is only worth $3,500-$4,500. I still was paying on the loan for it also. Not only have I not had a car since November I have a car that won't start and can not trade in on another car. Although there was many complaints about the same issues no recalls are on the car for them. Very frustrating situation I dealt with for a few years with the car and no solution for a fix. I loved that car and Chevy but very disappointed in them. Need to invest in another model I guess.
- Jeffersonville, IN, USA
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The contact owns a 2013 a Chevrolet Malibu. The contact stated while driving at an unknown speed a message displayed on the instrument panel which stated engine power was reduced. The steering wheel ceased. The contact was unable to remove the key from the ignition. The vehicle was not taken to the dealer or independent mechanic for diagnoses or repairs. The manufacturer was not notified of the failure. The approximate failure mileage was 136,833.
The contact owns a 2013 Chevrolet Malibu. The contact stated that the while turning the steering wheel, the steering wheel would lock and there would be an abnormal noise without warning intermittently. The contact took the vehicle to holiday automotive sales located at 321 N rolling meadows dr, fond du lac, wi 54937, where they were unable to determine the failure. The failure would continue to occur on several occasions. The contact also stated that while driving a 50 mph and turning the steering wheel to the left into a curve, the steering wheel locked without warning. As a result, the vehicle crashed into a ditch. No injuries or damages occurred due to the failure and the police were not called. The contact was able to drive the vehicle at a steady 20 mph to heiser Chevrolet located at 2620 w Washington St, West bend, wi 53095 where the vehicle remained in their possession and provided a loaner vehicle. The manufacturer was notified about the failure and filed a case with the manufacturer, the contact had yet to hear back from the manufacturer. The vehicle had not been repaired. The failure mileage was approximately 50,000.
I have a 2013 Malibu lt with 52,000 miles on it. Last month on the 20th of November service power steering warning started to flash on the information system. When that happens my doors would lock and my car would stall. However; unlike most other consumers who are having this problem my steering wheel didn't get tight and I did not lose control of my car. I could not do more than 40mph and sometimes if I hit a bump in the road service power steering would come on and the doors would lock and the car would stall and then go back to normal. I took my car in to genesis Chevrolet to see what the problem was. They had my car for about a good 4 to 5 hours. They then came and informed me that they could not find anything wrong with my care because, no codes where popping up and the mechanic tried 4 times but could not duplicate the situation I was having. It is now December 11th and I am still having the same problem. I just drove to work today and went to make a right turn down the street leading to my job the service power steering flashed again, the car stalled, and the engine light came on. This time the car slowed all the way down until it came to a complete stop. Even though my car had come to a complete stop it was still on and running. My radio still worked my heat was still on and I still could shift my gear shift. I put the car in park turned it off for about a minute and then started it back up. When I started it back up the engine light had gone off and I was able to accelerate my car and pull into the parking lot of my job.
The key gets stuck in the ignition switch. I had to get a new ignition back in Nov 2017. Now Nov 2019 the same thing is happening. Im afraid this my be a every two year problem. I've found out how to get the key unstuck but than three hours had past waiting for help and my battery had die.
The entire electrical system will randomly shut down causing loss of power steering, power brakes, entire dashboard, all lights, hazard lights etc. This can happen at any time, on the freeway, stopped at a light, parked etc. Sometimes it goes dark and restarts itself while driving....sometimes it goes dark and won't restart for minutes or longer while in traffic without working hazard lights. If parked, it can't be taken out of 'park" to push it out of traffic or try to start it in "neutral" and the key can't be removed from the ignition.there are no error codes to diagnose the issue and it won't ever happen while it is in the shop (of course) this is the ultimate safety hazard to me and my family.
The contact owns a 2013 Chevrolet Malibu. While driving 40 mph on the freeway, the steering seized and the vehicle lost power without warning. The contact managed to veer the vehicle to the shoulder of the road. The vehicle failed to restart and the key would not release from the ignition. Approximately two hours later, the vehicle did not resume normal operation. The failure recurred multiple times. The manufacturer and dealer were made aware of the failure. The contact referenced NHTSA campaign number: 13V173000 (electrical system). The failure mileage was approximately 66,000. The vehicle was towed to do the dealer and consumer was told it was not electrical problem but block cable was replaced.
As I am driving either on the highway at over 70 mph or in the city I have lost all power to the vehicle. Loss of power steering, power breaks everything. The car shuts completely down and just before all the check engine and service lights flash through. This has happened 4 times and the last time I was pulling into apple valley motors in martinsburg wv parking lot, lost power and hit the curb and blew out a tire because I lost power steering. The dealer will do nothing about it there are many of the same complaints for the same problem on Chevy Malibu forum. Com finally someone suggested that we should report the problem here. I have had to put 3 batteries in the year that I owned it. Not only this but the transmission and engine both went bad at the same time. I only have 86K on it. I contacted both GM and Chevy and explained the situation and neither one will assist me. They gave me a case number but in the end they said there is nothing they can do because all warranties have expired. ( they expired because of the date, I am still under the mileage portion of the warranty) as of right now my car is at the dealership because I can't afford to have it fixed and the dealership, GM/Chevy or the third party warranty that expired 8 days after they replaced the transmission will not help either. Luckily I only hit a curb at a very slow speed. I could have killed someone. This has happened both on the highway and in the city while I am in motion. The dealership that I purchased it at had to change the battery in the trunk during the first 30 days that I owned it. That fixed the problem for a while. But I don't know if that is the cause of this problem or not. The first time this happened was app 4 months ago and has happened a total of 4 times since then. And still the no one will help or look into the issue. The most recent was last week.
This happened two days in a row I was driving me so me turning a corner and my car just stopped steer wheel locked up could move the car or nothing near had an accident I'm a petrified because I don't know when this god happens again I vaule my life this recall seriously needs to be looked into I worked hard many long days to save to get this car just for it to turn out bad I seriously need help with this life threatening issue.
As I was driving 35 mph on a busy downtown location in my area of new orleans, my 2013 Chevy Malibu decided to shut down on me. At first when I stopped at a red light, the car stall as though it wanted to cut off but it didn't at that moment. When I made it to the second red light the car shut completely off then came right back on. I was terrified as my 12 year old daughter sat in the back seat of the car so I decided to head home which was 15 mins from the location where I was plus I also had to travel over a busy Mississippi river bridge to get to my house from that location. As I was making my way back towards the bridge to get home, I notice different signals flashing across my dashboard, then the car shut down completely giving me little to no time to make a decision to pull over. The steeling wheel locked up giving me no control as to which way to steer the vehicle, car completely dead. I was so blessed that no cars was in the way of where the car was going. The car refused to start again and key got stuck. I had to get it towed home. I'm begging Chevy, please look into this issue. I have seen lots of reviews regarding these make and models and it looks like nothing is being done. I had a 2006 Chevy Malibu which I loved so much that I decided to trust Chevy with my next car. As I closed my eyes that night I could only imagine what could have happen if I was on that bridge heading home with cars traveling 60-70mph" what if I was infront of a river, on a train track, in front of a big body vehicle such as a bus or 18-wheeler or someone walking in the direction the car was going" someone, if haven't already could truly cause damage to their life or someone else's life. Please Chevy think about the family lives which are being put in danger, even the dealership's dont truly know the issues.
The contact owns a 2013 Chevrolet Malibu. While driving 60 mph, the steering wheel seized and the entire instrument panel warning indicator illuminated. The contact mentioned that the vehicle jerked while the failure occurred. An independent mechanic was contacted and informed the contact that the vehicle would not be able to be diagnosed unless the failure occurred in their presence. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 147,000.
The electrical system will randomly shuts down. Usually starts with the entertainment console, and progresses to the power steering, and eventually a full power shut down. Stationary or while driving, doesn't matter, complete shut down. Vehicle does restart as if nothing happened. Dealership and GM no help. This problem has been ongoing since 2018 with multiple dealership services, and 2 seperate complaints to GM. 2 near miss collisions due to power steering loss.
19 August 2019 on this day twice I experience loss of power on the vehicle and power steering. Luckily I did not hit any cars. Was driving below 35 mph the first incident is when I came to a red light the radio turn off first then the car felt sluggish and the engine shut down lost control of everything and was coasting. Vehicle gain power by it self and resume operations. During every light I stop it felt like it wanted to lose power. Came to a parking lot driving around 5 mph completely the car shut off first radio and then whole vehicle this time it did not gain power by it self. Had to place the vehicle in park turn the key off and restart it was able to park it. After reading here seems a lot of people are having this issue an immediate investigation should be open because this can possibly happen in the highway if I lose control power in the power steering I could potentially crash of get hit by a car. Call GM and they said they do not have a bulletin ask them for an address to submit a formal complaint and was given one. I don't think GM cares hopefully you guys can look into the issue and get and answer as to why is happening consumers should not have to pay a diagnostic fee and not get answers
Coming home from work on 8/6/2019 traveling down md-210 highway, with car motion, the radio cut off and then entire car shut off. We stopped at a red light, so my husband took the key out of the ignition restarted the car and we traveled home. This is not the first time, we had our car checked at our mechanic's shop but at the time he could not determine what the issue could be and could not duplicate the issue. This is not the first time, the radio cuts off, instrument dash lights, cuts off and the the power steering shuts down just for a couple of seconds, it happened when we traveled to work, my husband turned the steering wheel right to get on the highway, the radio went off for a few seconds then it came back home. This is very dangerous and god forbid if this happens while car in motion on a green light it could kill someone. Please recall this vehicle asap.
While driving my car shot off temporaily causing my steering to lock nearly causing an accident. It has happened a few times in the last week. The only warning is the radio shuts off. Very dangerous and reported in many forums.
A few times that I have been driving my car, I have experienced issues with the car turning off and losing power steering and control while in motion. The whole car turn off and wheel locks up, preventing me from being able to control the car. Countless searching through forums led me to find many people who have experienced the same issue. And from the forums, many claim the reason for these problems happening is faulty battery cables that GM that doesn't want to admit. This is a safety issue because I have had my car turn off while driving on the highway and in the city. And I'm not the only experiencing this issue. It's widespread among 2013 Chevrolet Malibu's. here is a link to one of many forums taking about this issue: Https://www.cargurus.com/cars/discussion-T33502_ds916791
A D V E R T I S E M E N T S
- Oklahoma City, OK, USA