I first had this problem at 21,000 miles. GM greased the steering shaft. They said that if it doesn't last they will have to replace the steering shaft. The problem came back around 40,000 miles and I finally had it back at 50,000 to be greased again. The GM boys said that GM has a bulletin out on the problem (not a recall). I told them that I first had this problem while the truck was under warranty and I want it fixed right. Their answer was that even if they replaced the bad part, I will still have to have it greased on a regular basis to avoid the knocking and popping felt in the steering wheel. What a piss poor excuse. So, for $85 and 2 hours later I was on my was home.
There is a knocking sound in the steering column in the 2002 Silverado truck. It is very loud and feels as if the wheels are loose from the steering mechanism. We have had this checked numerous times and they simply say there is nothing that can be done. I believe that this is a manufacturer defect that should have been addressed. I have 2 vehicles, same year, etc with this problem.
i feel a knock in the steering column. the chevy dealer has told me that it is because a bushing is not able to be greased and there is an updated bushing. i was told they have over a hundred thousand on back order. chevy refuses to fix the problem under warranty. i would understand if this was an isolated problem but its not. they know they have a problem and will not stand behind there product. another reason to go back to ford.
- Dennis O.,
San Antonio, TX, US
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I first had this problem at 21,000 miles. GM greased the steering shaft. They said that if it doesn't last they will have to replace the steering shaft. The problem came back around 40,000 miles and I finally had it back at 50,000 to be greased again. The GM boys said that GM has a bulletin out on the problem (not a recall). I told them that I first had this problem while the truck was under warranty and I want it fixed right. Their answer was that even if they replaced the bad part, I will still have to have it greased on a regular basis to avoid the knocking and popping felt in the steering wheel. What a piss poor excuse. So, for $85 and 2 hours later I was on my was home.
- Jusyin T., Colfax, IA, US