Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.

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6.4

fairly significant
Typical Repair Cost:
$188.00
Average Mileage:
39,031 miles
Total Complaints:
59 complaints

Most Common Solutions:

  1. not sure (20 reports)
  2. don't buy GM trucks until fixed, this has continued for years (10 reports)
  3. steering shaft lube kit (8 reports)
  4. replace steering shaft (6 reports)
  5. intermediate shaft replacement and lube kit (5 reports)
  6. repack the steering shaft with grease (5 reports)
2004 Chevrolet Silverado steering problems

steering problem

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2004 Chevrolet Silverado Owner Comments (Page 2 of 3)

« Read the previous 20 complaints

problem #39

Nov 092009

Silverado 1500 5.3L V8

  • Automatic transmission
  • 65,000 miles

A D V E R T I S E M E N T S

This was the second time the clunking started. and the steering wheel started to shake and shimmy. but instead of packing the steering with grease they said the i shaft was worn out...i have two friends with 2004 silverados with the same problem

- , Forestville, NY, USA

problem #38

Nov 012008

Silverado 1500 5.3L V8

  • Automatic transmission
  • 30,000 miles

steering clunked like mad...they new just what the problem was. they packed the steering with grease.

- , Forestville, NY, USA

problem #37

Apr 012005

Silverado 1500 Extended Cab V8

  • Automatic transmission
  • 6,000 miles

The 2004 Silverado was a year in age when clunking began. It occurred again after only a few thousand miles after it was originally fixed. Since this is an ongoing issue GM should make good of this problem if they want owners to buy future trucks from them.

- , Clifton Park, NY, USA

problem #36

Sep 142006

Silverado Z71

  • Automatic transmission
  • 15,423 miles

A D V E R T I S E M E N T S

My 2004 Z71 chevy silverado is the first chevy truck i have ever bought and oh what a dissapointment.At 15,000 miles i too had a serious clunking noise and rattle in my steering column.I took it to the dealership and they knew right away what i was talking about and proceeded to tell me there was a bulletin sent out to inform owners of this problem.I never recieved one.This was the first act of deception.They fixed the problem and sent me on my way.Turns out they repacked the steering column with grease and temporaraly fixed the problem.I did'nt drive the truck much at all the next year and a half and about 8,000 miles later just as the warranty expired the problem returned.It was then i realized after talking with other friends with the same truck that chevy was putting a bandaid on a problem that they couldnt or wouldnt fix.How very sneeky.

I hope that a class action lawsuit is filed and chevy is forced to do right by us pissed of owners.This is an obvious defect and i see no reason why we should have to pay for their f....up.Ive been told that a completely new steering column is the only fix at a cost of 700$.I see others on here have had that done and the problem returned,WTF?Anyone know how to fix this problem aside from dumping the piece of crap over a cliff?

- , Pittsfield, MA, USA

problem #35

Feb 062008

Silverado Z71 5.3L V8

  • Automatic transmission
  • 70,000 miles

THIS ACTUALLY IS THE SECOND TIME THAT THIS HAS BEEN AN ISSUE WITH MY TRUCK. THE FIRST TIME IT WAS UNDER WARRANTY AND REPLACED AT 30600 MILES. IT STARTED CLUNKING AGAIN APPROX. 18 MONTHS AGO WITH ABOUT 70000 MILES. I DECIDED TO CHECK ON LINE TO SEE IF THERE HAD BEEN A RECALL ON THIS THAT I WASN'T MADE AWARE OF AND FOUND THIS WEB SITE. IT SEEMS I DEFINITELY AM NOT ALONE WITH THIS ISSUE. I ALSO HAVE THE POWER STEERING ISSUE WHERE IT MAKES A RUBBING LIKE SOUND WHEN TURNING, USUALLY TO THE LEFT AND ALWAYS WHEN GOING SLOW (LIKE WHEN PARKING). I HAVE NEVER BOUGHT ANYTHING OTHER THAN AN AMERICAN MADE VEHICLE AND I AM 53 YEARS OLD. MY FAMILY OF 4 DRIVERS ALL DRIVE GM PRODUCTS. I MOST DEFINITELY FEEL THAT THIS IS SOMETHING THAT CHEVROLET OUGHT TO TAKE CARE OF AS IT MUST BE A WIDE SPREAD PROBLEM. I AM ALSO STARTING TO HEAR A COMPARABLE SOUND IN MY 2002 PONTIAC BONNEVILLE GLE.

- , Wisconsin Rapids, WI, USA

problem #34

Sep 012005

Silverado LT 6.6L

  • Automatic transmission
  • 60,000 miles

I really can't believe the BS still happening so this is the 3rd or 4th trip to dealer for the same problem

- , Seminole, FL, USA

problem #33

Nov 012005

Silverado LT 6.6L

  • Automatic transmission
  • 70,000 miles

A D V E R T I S E M E N T S

so four or five times to shop 20K between visits except this time, they're getting faster, only 10K mile before problem, this is the last time they say, no sh*t it will be out of the 90 days or 90 feet warranty

Update from May 26, 2009: update:

well now not only did the intermediate shaft go but it blew the lower bearing out and my air bags, now charging there defect to extended coverage ins.

- , Seminole, FL, USA

problem #32

Sep 222004

Silverado LX 4.6L

  • Automatic transmission
  • 3,000 miles

i had the same knocking i have had it fixed five times before my 36,000 miles warranty was out i have 56,000 now and have been living with it for 10,000 miles went to dealer and they fixed it for free under the good will rule that Chevy has even though it was out of warranty the fixed it for free

- , Allentown, GA, USA

problem #31

Jun 162005

Silverado Z71 5.3L V8

  • Automatic transmission
  • 25,316 miles

for every one of my complaints to the dealer, i was told, "there is no problem" or "it's normal." Now I have a clunking, vibrating steering wheel. The steering problem needs to be fixed at no cost to the unwary public. Where's the NHTSA? And, we're supposed to bail GM out? Bail the Silverado owners out.

- , Amsterdam, NY, USA

problem #30

Dec 242007

Silverado 2500HD Extended Cab 6.0L

  • Automatic transmission
  • 38,000 miles

I would think gm would be up front with all the customers having this problem to pay for them to get this fixed. Or lets do a class action lawsuit!

- , Wasilla, AK, USA

problem #29

Sep 162008

Silverado LS 6.0L V8

  • Automatic transmission
  • 32,000 miles

A D V E R T I S E M E N T S

I took my truck in when the steering system would make a noise while turning. the dealer replaced a boot. This worked now I get a clunk very annoying

- , Ferndale, WA, USA

problem #28

Oct 012005

Silverado LT 6600 V8 Diesel

  • Automatic transmission
  • 36,040 miles

I have always been a Chevy-man but are not sure now; this clunking sound in the steering is not going away, only gets worse. It is especially when turning with a slow speed. also feel it on the steering wheel

- , Maple Ridge, British Columbia, Canada

problem #27

Jun 012008

Silverado 1500 5.3L

  • Automatic transmission
  • 18,641 miles

At about 30000 Km first noticed clicking in steering as making left turns, problem continued to get worse and after 6 months is now constant when turning.Vehicle still only has 42000 Km . Sad to think that we produce this poor quality in a vehicle

- , Saskatoon, Sask., Canada

problem #26

Aug 012008

Silverado 1500 Z71 5.3L

  • Automatic transmission
  • 53,000 miles

Any time the vehicle is turning there is a clunking and the steering column rattles. The tire started to screech when I was turning into a parking lot. I do not feel safe and Chevrolet needs to step up and fix this problem!!

- , Kathleen, GA, USA

problem #25

Aug 152008

Silverado Z71 5.3L V8

  • Automatic transmission
  • 29,000 miles

I have always been a ford man but after too many engine cooling and transmission problems, i decided to buy a Silverado this time. I was happy with the looks and feel of the truck and even purchased an extended warranty to cover any problems. Well, i got the problems, but not the coverage. After a few months, the steering started to rattle and pop at low speeds, tires started to screech around very low speed tight turns, and i intermittently lose power steering for no apparent reason. the dealer would not fix any of these problems under warranty. Truck drives great on the highway, but drives like an old piece of SH*% around town. I will NEVER buy another GM product as long as i live. I will buy a toyota next time because American car companies can make a good product, they choose not to. If Chevy decided to screw the people that are most loyal(full-size truck buyers) by not recalling a common problem, F**K em'! I hope they do go under...

- , Royersford, PA, USA

problem #24

Sep 252008

Silverado Any

  • Manual transmission
  • 34,000 miles

SEND A DESCRIPTION OF YOUR COMPLAINT TO WWW.NHTSA.GOV ( NATIONAL HIGHWAY SAFETY ADMINISTRATION.GOV ) ASK THEM TO HELP FORCE A RECALL FOR THESE DANGEROUS TRUCKS.

- , Cabot, PA, USA

problem #23

Sep 252008

Silverado Any

  • Manual transmission
  • 34,000 miles

I have a clunking sound and clunking feel in the steering wheel while going around curves on my 2004 Silverado with only 34 thousand miles and agree with everyone else that this is a safety issue that should be immediately addressed by General Motors before someone is killed due to steering failure. They can take this as a warning because I will keep copies of these complaints and in the event of anyone having a steering failure will bring these to light. I have checked the steering, and the steering box main shaft has excessive movement in all directions, and in my opinion with a mechanical background, feel that these steering boxes could lock up while negotiating a curve causing a catastrophic accident. I only hope that General Motors addresses this problem before it is too late.

- , Cabot, PA, USA

problem #22

Jun 012005

Silverado Z71 5.3L

  • Automatic transmission
  • 5,000 miles

I drive this truck less than 5000 miles a year. After the first year I began noticing a clunk sound AND FEEL in the steering wheel. The longer the truck sat between drives the worse the problem. I had the dealership look at it and they lubed the steering shaft per the then current TSB. Was fine for a while. After the warranty had expired the problem came back this time it felt like the wheel would come off in my hands. I researched a bit online and found a new TSB referring to the NEW steering shaft. It is non grease able and addressed the clunk problem. I went to the dealsership and referred them to the TSB and also enlightened them that they had not completely repaired the problem from the last in warranty repair. I requested the new shaft and I requested GM to pay for it. I got it. Mind you, I did not demand and pitch a fit. I have found that if I am calm and easygoing I can usually get the problem resolved to my favor. Boy, wish I had known this years ago. ANyway, it doesn't always work that way.

- , Hickory, NC, USA

problem #21

Jun 012007

Silverado 1500 5.3L V8

  • Automatic transmission
  • 40,000 miles

The steering shaft/column makes terrible noises when you turn and especially when you drive on rough roads. It got worse after an alignment. GM dealer says its not a safety issue, so its not recalled. They say its just an annoying noise and is a common problem, but won't cover it under warranty, and they don't have a definite way to fix it. Sounds like some people on here have had them pack it with grease, I may try that. Mine makes an awful noise...it sure sounds dangerous. I've looked under the front at the steering stabilizer, pittman arm, joints, etc...it all looks fine. But the noise seems to come from where the steering column goes into the firewall. Scary. Nice truck, no other complaints, but this problem needs a solution!!!

- , Chattanooga, TN, USA

problem #20

Apr 152006

Silverado LX 5.3L

  • Automatic transmission
  • 55,000 miles

This problem appears to be caused by the telescoping rod and tube type of steering shaft. The inner part rattles inside the outer part. It does not appear to be a safety hazard, but it sounds terrible, like a loose front end. I just have them lube it (pack with the white moly grease) when servicing the truck. It is merely an annoyance.

- , Dallas, TX, USA

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