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2010 Chevrolet Silverado accessories - interior problems: cracked dashboard

Cracked Dashboard

2010 Chevrolet Silverado

This problem may be covered under warranty. Ask your Chevrolet dealer.


fairly significant
Typical Repair Cost:
No data
Average Mileage:
48,524 miles
Total Complaints:
5 complaints

Most Common Solutions:

  1. not sure (4 reports)
  2. replace dashboard (1 reports)
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2010 Chevrolet Silverado accessories - interior problems

accessories - interior problem

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2010 Chevrolet Silverado Owner Comments

problem #5

Aug 202014

Silverado LT 4.8L

  • Automatic transmission
  • 61,642 miles


I bought the truck used in 2011 with 29k miles on it. I have always worried about the dash cracking but my concern was because my dash is black and the heat seemed like an issue. I had no idea that the dash cracking was an ongoing issue that GM has done nothing about. My crack is on the top left corner of the passenger airbag, and it simply appeared overnight. I haven't contacted anyone yet since my truck is out of warranty, but I am going to attempt to call my local dealer and see if they are willing to do anything.

- , Dumfries, Virginia, USA

problem #4

Apr 032014

Silverado Z71 5.3

  • Automatic transmission
  • 76,000 miles

click to see larger images

cracked dashboard cracked dashboard

Bought vehicle new in 2010 and recently noticed a crack near airbag compartment on passenger side as well as a crack in dash near steering wheel. Truck had never been abused and a quick search revealed this is a common issue. I contacted Chevrolet and explained my problem. They were unwilling to fix it for free due to being out of warranty. However I feel this is a factory defect and should be rectified. I have yet to take it to a dealer.

I've been a loyal Chevy customer for over 15 years. I can say with the way my complaint was handled and the deaths due to ignition failures in other Chevy's recently I will be looking at purchasing from other manufacturers shortly.

- , Pottersville, MO, USA

problem #3

Jul 022012

Silverado LTZ 5.3L

  • Automatic transmission
  • 43,442 miles

This truck was only 2 years old when I first noticed the dashboard peeling, it has since started cracking as well.

- , Chandler, AZ, USA

problem #2

Mar 012013

Silverado LTZ Crew Cab 5.3L

  • Automatic transmission
  • 42,000 miles

Obvious problem throughout the trucks. If it has not happened to yours, it will. There is no way for the plastic dash to expand and contract. Contacted the dealer, no help. In touch with the district service manager, not helpful thus far. I realize I am out of my warranty, but it is a design problem. If you have one, eventually, your truck will do the same thing.

Update from Mar 18, 2013

Original statement from the dealer was I had to contact GM because I was out of my warranty. As of today, my dash was ordered and to be replaced from my dealer. All taken care of by the service manager at the dealer. Kudos to them. As for GM rep, well, let's just say I would hold my breath. I was told there is now a different vendor, different chemical makeup of the dash. Original does not stand up to the heat from the sun.

- , Chesapeake, VA, USA

problem #1

Apr 012012

Silverado LT 5.3L

  • Automatic transmission
  • 19,538 miles

There is no way, with the amount of complaints I have read, that GM is not aware of this design/assembly flaw. They should make it right. After paying 30-40K for an auto you certainly don't want this happening. GM's reputation is at stake. They made BILLIONS in profit the last 6 quarters after the taxpayer bailout, now show us (taxpayer) what we paid for, good service or just to pad your pockets.

- , LaGrange, GA, USA

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