This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The part of the frame that holds up the gas tank and connects to the shock has rotted away. I had to replace both rear leaf spring shackles do to rust as well as the left rear brake line. The rear of the truck is rusting away. I have had to replace the fuel pump, there is a knock in the steering column that I have had fixed once already, the engine has ticking sound when idling, and the A/C compressor is broken.
The contact owns a 2002 Chevrolet Silverado 1500. While driving 15 mph, the vehicle began to vibrate and shake. The vehicle would also not shift into reverse, second, and fourth gears. The dealer stated that the transmission reaction shell caused the failure and was replaced at the cost of $1,728. The current and failure mileages were 57,000. Updated 01/11/08. The fuel pump and U-joints were replaced. Updated
On Oct 13, 2004 my 2002 Chevy truck, 2500hd 4WD crew cab, was struck head on by another vehicle and a fire was started under the hood on the drivers side. This fire was extinguished several times by small extinguishers but kept coming back until there was no extinguisher left. The result was the total distruction of this vehicle. My family and I and a friend (4) were in this vehicle and fortunately got out prior to the truck being totally engulfed by fire. We recognize that if anyone of use were pinned in this vehicle more than we were, we would not be here today. The truck was totally burned up in 5-10 minutes before the fire department arrived. We are concerned that there is no safety mechanism to shut down the fuel pump after a head-on collision like this one. Everyone I talked to told me nothing could be done because you were not seriously burned. Our injuries were miner compared to what they could have been if I could not have gotten out. I want to propose a sensor be added to recognize airbag deployment and then shutdown power or fuel. This will save lives for anyone less fortunate than my family. Does a life need to be given before change is made? if I can help maker this vehicle safer, I will have felt I have been heard. The failure was that the fuel pump kept running after the collision and should have had a way to shut it down automatically.
- Austin, TX, USA
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- Charlton , MA, USA