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really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
41,097 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Chevrolet Silverado 1500 transmission problems

transmission problem

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2002 Chevrolet Silverado 1500 Owner Comments (Page 2 of 3)

« Read the previous 20 complaints

problem #39

Apr 022006

Silverado 1500 4WD 8-cyl Diesel

  • Automatic transmission
  • 60,000 miles


: the contact stated while driving the neutral start backup switch gets wet and causes the transmission to lock up. The vehicle was towed to an independent repair shop where the contact was informed of the problem.

- Lincoln, NE, USA

problem #38

Feb 282006

Silverado 1500 8-cyl

  • Automatic transmission
  • 48,800 miles
: the contact stated while attempting to pass another vehicle at 45 mph, there was a loud noise noticed coming from under the vehicle. The transmission was slipping and the reverse was inoperable. The dealership was alerted.

- Willard, MO, USA

problem #37

Jan 232006

Silverado 1500 4WD 8-cyl Diesel

  • Automatic transmission
  • 46,928 miles
2001-2002 Silverado pickup with allison lct1000 auto-trans. Bulletin 02-07-30-011B I have had this switch fail twice, GM knows of the bulletin but fails to see how dangerous the truck becomes when switch fails. You have variety of shifting problem, and truck lunges into and out of gears as you can not find neutral/park.

- Bay City , MI, USA

problem #36

Dec 282005

Silverado 1500 8-cyl

  • Automatic transmission
  • 45,000 miles


Tried to drive truck Dec. 28, 2005 had no reverse. By time I could drive to dealers it didn't want to shift in forward gears. Dealer took apart and said some things came apart inside the transmission. Cost me $2000. 2002 Silverado only had 45000 miles on it.

- Murfreesboro, TN, USA

problem #35

Dec 232005

Silverado 1500 8-cyl

  • Automatic transmission
  • 51,000 miles
My vehicle has sustained two complete transmission failures within 50K miles of usage. The first failure occurred around 25K miles while trying to get out my driveway. The second failure occurred around 50K miles while traveling on a highway at 65 mph. Luckily, I was able to make it into the breakdown without incident (only because of light traffic conditions). In both cases, the transmission was replaced under warranty service, so I don't have a complaint about that aspect. I do worry about the fact that two transmission failures occurring at around 25K miles apart suggests a pattern of failure.

- Tiverton, RI, USA

problem #34

Dec 152005

Silverado 1500 4WD 8-cyl Diesel

  • Automatic transmission
  • 74,000 miles
The contact stated while driving on the interstate there was severe vibration. He drove slowly to the dealer for inspection while the vibration weakened at a reduced speed. The dealer performed a diagnostic test that produced a code involving the automatic transmission. Upon further inspection, the extension housing of the transmission cracked and was leaking transmission oil. No repairs were performed by the dealer due to the extensive work and expense. The contact scheduled an appointment with a transmission specialist to repair the vehicle.

- Mannington, WV, USA

problem #33

Sep 292005

Silverado 1500

  • Automatic transmission
  • 58,500 miles


Hello: Last week my transmission gave out on my 2002 Chevy Silverado when I was going down the highway. After a detailed investigation, I have discovered that this is a common problem with this particular transmission, as they have corrected it on the 2003 models. I have 58,000 miles on my vehicle. The sun shell in the transmission "strips" out it's gears due to improper material used for the part. There is a technical bulletin on this matter. It cost me $2300 to have it fixed. Please let me know what I can do. Thanks so much.

- Forney, TX, USA

problem #32

Feb 102005

Silverado 1500 4WD 8-cyl

  • Automatic transmission
  • 46,000 miles
My 2002 Chevrolet Silverado Z-71 transmission went out with only 45,000 miles on the truck. I had it repaired and was told it is a very common problem with Chevrolet and GMC trucks.

- Axis, AL, USA

problem #31

Aug 042005

Silverado 1500 8-cyl

  • Automatic transmission
  • 58,000 miles
The reverse gear went out in the transmission that cost $800 to fix. Took vehicle to morris transmission service, and the dealer recommended to them that since the warranty expired they have been after GM to change it because it was the same part that broke every time. It was not a strong enough part for the transmission. This happened around August 4, 2005.

- Greenwell Springs, LA, USA

problem #30

Aug 012005

Silverado 1500 4WD 8-cyl

  • Automatic transmission
  • 38,227 miles
Contact owned a 2002 Chevrolet Silverado. While driving consumer's vehicle began to pass another vehicle. When the vehicle went into passing gear consumer heard a loud noise. Consumer let off the gas and the vehicle shifted into another gear. While taking the vehicle to the garage consumer realized there was no reverse and it was shifting oddly. The service dealer stated the transmission will have to be repaired, but did not know the cause of the transmission failure. There had been no previous problems regarding the transmission and the vehicle has minimal usage. The warranty of the vehicle was for 3 years/36,000 miles, the vehicle has approximately 38,000 miles when this incident occurred.

- Olean, NY, USA

problem #29

Sep 272004

Silverado 1500 4WD 8-cyl

  • Automatic transmission
  • 37,260 miles


2002 Chevy Silverado 1500 Z71 5.3L transmission sun gear. At 37260 miles the gear failed, my vehicle it did not have reverse, and it would not shift into 2nd gear. I had to have my transmission rebuilt and the transmission shop said that it was a common problem. The cost to me was $1963 and if it is a known problem from the manufacturer then it should have been covered by General Motors and not me or the other buyers of this model truck. GM ought to reimburse us for the cost since they were aware of the problem and could have fixed it prior to the problem by recalls.

- Olive Branch, MS, USA

problem #28

Dec 292004

Silverado 1500 4WD 8-cyl

  • Automatic transmission
  • 74,500 miles
2002 Chevy Silverado 1500 4X4 5.3L transmission.sun 75000 miles the gear failed in a parking garage when I parked my truck I had appox.2 feet between my truck and the wall.when I returned to my vehicle the trucks front bumper was touching the wall.thankfully it wasn't parked so it would have rolled down the ramp. After starting my vehicle it did not have reverse and after getting it out of the ramp it would not shift into 2nd gear.I spoke with the dealer that I had purchased the truck from and he said that it was a common problem.also I talked to other people that have the same transmission and they have had the same problems. I thenk there should be a recall on this because if I had something in tow or the parking brake were to fail it could posibly injure or kill some one if it were to roll away. I had to have my transmission rebuilt and the transmission shop said that it was a common problem and that GM has come out with a revised part that is hardend.

- Northeast, PA, USA

problem #27

Apr 182005

Silverado 1500 4WD 8-cyl

  • Automatic transmission
  • 60,000 miles
On the way to my doctor's appt, I noticed that my truck did not shift to 2nd very well, but I parked, and when I was attempting to back out of parking space, the truck would not go into reverse. On the way to dealership (rick hendrix Chevrolet), I noticed that it would not shift into 4th (overdrive). When I had the guys check my truck, they told me that the 2nd, 4th and reverse gears had gone out on my truck: A 2002 Chevrolet Silverado 1500 4dr extended cab ls 4WD 5.3ltr engine. Which I have had for 1 year and 6 months. The dealership would not repair it unless I pay $1800! there is currently no recall on this problem, but there is a kit available for the dealership to fix it! there are many complaints I have found on the internet about this specific problem... I am lucky so far...I have not been injured or my 8 Y/O daughter who I have full custody of and am concerned about her well being when riding in my vehicle! I guess people have to die in order for a recall to be made by General Motors.

- Durham, NC, USA

problem #26

Mar 012003

Silverado 1500 8-cyl Diesel

  • Automatic transmission
  • 51,000 miles
While driving and upon looking into the passenger side mirror one could not see what was coming up on the side shifter. Consumer contacted the dealer. However, consumer was told there was nothing they could do. Also, transmission will intermittently fail. Consumer stated that when driving through water or mud shift lever will freeze up. Poor design, mud, snow, ice trapped on to shifter cable and safety switch, then they freeze into position and also causes safety switch to malfunction and go bad.

- Galien, MI, USA

problem #25

Feb 022005

Silverado 1500 8-cyl

  • Automatic transmission
  • 42,000 miles
Transmission shifts hard... was taken in and transmision was rebuilt due to unusual wear. Less than 5 months the transmision lost 2nd gear and reverse.

- Whittier, CA, USA

problem #24

Jan 102005

Silverado 1500 4WD 8-cyl

  • Automatic transmission
  • 42,000 miles
Driving down the road, some loud sound. Can't go in revserse at all. I only have 42000 miles on the truck. The transmission does not shift into 1st gear correctly, and has a hard time shifting into high gears, and the RPM stay high running in the truck. Need a new transmission. Chevrolet dealer that I bought it from call the 800 number for GM and they are paying for the over 3000 payment for a new transmission. Since it should not have broke at that time. Give me a break. I will not buy another GM car in my lifetime.

- Swartz Creek, MI, USA

problem #23

Nov 192004

Silverado 1500 4WD

  • Automatic transmission
  • 22,000 miles
Consumer complained about transmission problems. Transmission jumped out of gear. Vehicle will have a winding sound then vehicle will stop. Consumer contacted the dealer, who wanted to charge consumer $3,000 to repair the defect.

- Fort Collins, CO, USA

problem #22

Oct 212004

Silverado 1500 8-cyl

  • Automatic transmission
  • 46,100 miles
1. normal use of the vehicle. 2.transmission failed, leaving me stranded. 3. transmission was rebuilt at my cost. There are many parts just like mine at the aamco transmission shop in lake charles, la.

- Sulphur, LA, USA

problem #21

Aug 242004

Silverado 1500 6-cyl

  • Automatic transmission
  • miles
When shifting from park to drive or reverse while applying the brakes a loud clanking noise was head from the rear. Also, the passenger's side seat unexpectedly unraveled. Consumer drove the vehicle to the dealer for inspection, and mechanic determined that the rear slip yoke of the transmission needed to be replaced.

- Pittsburgh, PA, USA

problem #20

Jul 142004

Silverado 1500 8-cyl

  • Automatic transmission
  • 23,000 miles
Transmission failure at 23000 miles. The reaction gear set was replaced under warranty. The mechanics made it sound like this is a common problem and I'm on the third generation part.

- Uniontown, OH, USA

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