This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
When backup it sound like something is loose in the rear end. The local mechanic shop corrected the problem by lubricating the spring leafs. Indicated there may be some sort of padding between leafs that may be missing. Lubrication solved problem for awhile. Noise is back again.
Vehicle vibrates at highway speeds, to the point that it does not feel safe. It is especially strong at approximately 74 mph. I have taken it to my Chevrolet dealer four times and the problem is not resolved. The dealer replaced all four tires, match balanced the tires three times, and turned the brake rotors. The service manager informed me that the vibration is due to the new suspension design. I found a GM bulletin, #pi1354C, that outlines a specific procedure to diagnose the issue. However, the dealer did not follow it.
Dealer states that parts for two critical recalls on our 2014 Chevrolet Silverado will takes months to receive before an appointment can be made repair. Our vehicle was purchased specifically for towing our travel trailer. The two recalls involve rear braking system and two hitch weld breakage causing the trailer to break away from the vehicle. What is the resolution to have dealers provided in a timely manner the parts necessary to complete repairs. We cannot use our vehicle for months now due to these issues?
Between the road speeds of 45-65 mph the vehicle vibrates the front end shakes the vehicle does it in any road condition and weather the vehicle has been to the dealer twice and tires balanced and rotated 3 time to no avail
The vehicle has an established, measureable and documented vibration problem that randomly increases & decreases in applitude & frequency at all speeds. GM is unable to resolve after 12 dealer attempts to address, including multiple sets of tires, rear differential, drive shafts and shock absorbers all failing to resolve the issue. GM stated vibration is inherent to the design and no further action needed or will be taken ever for vibration, regardless of circumstance. Such a vibration is a significant safety defect because it is essentially like cutting wires to warning tell-tales by removing a driver's ability to discern tire/suspension/powertrain/steering problems that can only be identified by feeling a vibration (such as a loose wheel or damaged suspsension components) prior to a catastrophic event, especially at high speeds. Not only for the vehicle occupants, but also for any road user when it results in the driver loosing control of the vehicle. GM's own attempts to fix the vehicle with the list of parts above irrefutably supports the inability for a driver to identify the source of a vibration. If experienced technicians and subsequent corporate engineers cannot recognize the vibration as being different from wheels, suspension, powertrain; then a normal driver will have no such warnings available should a potentially catastrophic safety issue be present. Further, since GM refuses to address any further vibration issues with this vehcile, it is like have a airbag warning tell-tale continuously illuminated whether or not a problem exists & GM stating to just live with it. In other words, if I get a loose wheel, I guess GM figures I will know it when it falls off. In addition, to safety defect described above, the vibration is an extreme source of driver distraction & driver rage as attempts are made to produce and/or reduce the vibration while driving.
- Tappan, NY, USA
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When turning my truck left or right, there is a clunking/popping noise coming from under the truck (maybe from the front end). Chevy dealership in portland, tx confirmed the noise but could not find the origin of the noise. So the service manager stopped work and said that they were chasing a "ghost". so I spoke with the owner and he did nothing to help me and advice me to take my truck to another dealer for repair. This problem and many others have been occurring so I am not buying another Chevy in my life, thanks GM for producing another screwed up vehicle.
The contact owns a 2014 Chevrolet Silverado 1500. While driving 80 mph, the vehicle vibrated intermittently. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 7,000.
2014 Silverado shakes at various speeds. Has been a problem since the date of purchase and have been told by the dealership that there was nothing they could do to fix it. There have been complaints of this happening on the vehicle dating back to Oct. 2013, GM has been aware that the vehicle shakes and that has not been a recall issued. Dealerships are still selling the truck knowing that there has been numerous problems reported.
When driving truck on interstate I notice a vibration in the front steering and wheels once the truck goes over 65 miles per hour. This was doing it just after 1000 miles.. when the rotated tires when truck was serviced. The issue is still there
Since about 15000-18000 miles this truck vibrates at most speeds, most noticeable at 65 mph and over. It is at the dealer for the second time. The first time all they did was balance the tires, but the problem didn't go away. The dealer is still scratching their heads on this. The loaner 2015 I have is worse and vibrates at all speeds.....
I purchased the 2014 Chevy Silverado crew cab lt Texas edition from reliable Chevrolet in richardson, tx. Immediately after purchasing without a test drive it noticed that there was a vibration, steering problem, and scratches on the bed.. because it was a demo of was told by the new car salesman that they had made sure the vehicle was inspected and that the scratches were superficial and it's a demo so that's how it is. I spoke with the business manager and they put a spay in bed liner to fix the scratches and did a balance on the tire. I picked the truck up and the steering and vibration problems were still there. It went back into the shop again and they couldn't duplicate any problems. The steering is almost impossible to keep in a straight line it swerves as if the truck had a few drinks. I told them it don't feel safe driving it and I'm afraid I'm going to hit someone. I will not drive in the middle lanes. I have to drive on either far left or right lanes to allow for swerving. I complained to GM.. got excited because they sent me to another dealership and same thing happened.. went for a test drive.. they felt something wrong but mechanics can't "duplicate" the problem. They said they test drove it again but in don't see how when the roads were iced over. I called GM again and I'm at a new dealership they test drove it with me and headed a new popping noise when the wheels is turned and felt steering and suspension issue. They kept the truck but once again not able to duplicate. I've had a few loaners and none of them drive like mine. The truck has also had problems with ac and whiny noise in engine. I'm was supposed to pick up the truck today but I complained and they were going to test drive it again. They don't factor in the time and inconvenience of having to take off work plus gas and miles in trying to get this fixed. Not happy with this truck.
When truck reaches speed of 70 mph or higher there is a vibration in the steering. It feels like the left front wheel has problems. Dealer balanced the tires and said it fixed the problem. The problem has not gone away.
The contact owns a 2014 Chevrolet Silverado. When driving at various speeds, the vehicle vibrated in a strong manner. The vehicle was taken to the dealer where the technician diagnosed that the tires and torque converter needed to be replaced. The repairs were made, but the failure still persisted. The manufacturer was made aware of the failure and stated that the vibration was from the design of the vehicle. The failure mileage was unknown.
The contact owns a 2014 Chevrolet Silverado 1500. While driving 30 mph, the vehicle started to shake and rattle until the transmission was shifted into six cylinder mode. The failure recurred multiple times. The vehicle was taken to the dealer. The technician diagnosed that the front driver side tire was not balanced and needed to be replaced. The vehicle was repaired, but the failure recurred shortly after. The manufacturer was not made aware of the failure. The failure mileage was 2,000.
Vehicle vibrates at highway speed. GM acknowledges that this/there is an engineering issue with this vehicle and that there is no recommended fix. Having said that, they advise the vehicle is performing "as designed." Because the vehicle is poorly designed and poorly engineered, then poor performance is expected. The dealership will not attempt repairs, so I'm stuck with the vehicle S is. The problem is, and you know this, there are many, many complaints of this issue, and neither you nor the manufacturer will do anything about it. Worse, they (Chevrolet) continues to sell these trucks knowing there are problems. Worse yet, this information is not being disclose to new buyers under the veil of "performing as designed." Lastly, note that since there are no attempts to repair there may not be a trigger for the lemon law filing ("... at least three attempts..). remember, the ignition switch was a non- issue to you and GM until somebody died.
Bought a new 2014 Chevy pickup with four (4) miles on it and it has a vibration that the dealer can not repair (3) times it now has 736 miles mostly put on by the dealer. The more I drive it the worse it gets, GM & Chevrolet motor division have been no help!
I purchased my 2014 Chevrolet Silverado on 7/11/14. On the way home I called the dealer to tell them that it had a bad vibration when driving at highway speeds. The first repair was attempted on 7/25/14 with 1207 miles. I have had the truck back at least 8 times for a repair. The dealer has replace tires. They have balanced the tires at least 6 times that I know about. They have replaced the drive shaft. The have replace the ring gear and pinion. Replaced the entire differential ( they swapped it from another new truck) they have repositioned the motor mounts. Now they are wanting to replace the rear differential again. I have been patient with them trying to let them fix the concern. They have a General Motors service engineer involved and he has several parts ordered for it. The dealership had talked to their factory rep and at one time they talked about GM buying the truck back and getting me another truck. I don't feel the truck I have is safe. It has had the wheels off more times than I would have rotated my tires in 150000 miles.
Purchased my 2014 Chevy Silverado at the end of June 2014 and by July 2014 while traveling to work my truck experience a severe vibration that shooked my entire interior and especially my center console. Took my truck to two local dealerships and they say my truck drives and handles normally. After reading other complaints by other owners, I decided to write my own complaint. Chevy corporation needs to investigate this matter before any tragic incident happe ns like the ignition switch recall that innocent people died and now they are paying mega bucks. Also requesting other owners to file a complaint so other truck buyers will stay away from Chevrolet automobiles entirely. My next purchase will probably a foreign because I am having to many problems and nothing is getting done. Thanks alot Chevy, from soon to be ex-Chevrolet owner.
The vehicle has a shake and vibration in the seats, steering and suspension at interstate speeds of 65 mph and above on smooth roads it has had the shake and vibration since the day I bought it new.
A D V E R T I S E M E N T S
- Gretna, LA, USA