CarComplaints.com Notes: The 2016 Silverado has a few problems reported here & there, but that's to be expected for a popular model. More importantly, it has no significant problem trends -- both with our complaint data & same with complaints made to the NHTSA.
10.0
really awful
Crashes / Fires:
10 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
39,278 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My truck starts shaking when I attempt to speed up or slow down, and it hesitates, shudders, and engages in a hard shift when changing gears. My mechanic could not fix it. Has been happening since Dec. 2018. Why is there no recall on this major issue?
I was turning at low speeds and my power steering kept going out temporarily causing my steering wheel to jerk abruptly. While this was happening the dash lights and radio all went blank, turning on and off. Huge safety concern.
The contact owns a 2016 Chevrolet Silverado 1500. The contact stated while driving 15 MPH, the steering wheel became firm intermittently making it difficult to maneuver the vehicle. The power steering warning light was illuminated. The vehicle had not been diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and stated that the VIN was not included in a recall. The failure mileage was approximately 100,000. The VIN provided was invalid.
The contact owns a 2016 Chevrolet Silverado 1500. The contact stated while driving approximately 25-30 MPH, the power steering became inoperable. The steering wheel was difficult to turn. The power steering fault message was displayed. The vehicle was taken to the local dealer and the contact was informed that the part to repair the vehicle was on backorder. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 104,000.
Son was driving truck in a straight line when it lost all power. Although we have experienced issues during turns that I have noted before here, this is the first incident while driving in a straight line.
- Pryor, OK, USA
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Power steering failed for the second time. First time dealer "flashed" ECU and solved the problem. Second time the ECU has been determined to be burned out. Not just burned out but not easily replaceable as it is welded to the rack and pinion steering! according to the VIN on the truck it shouldn't even need the recall. If not, then please tell me what would cause such a catastrophic failure in a vehicle with 26,000 miles on it. Does it take someones' death to be worthy of a recall?
Had momentary steering loss preceded by an electrical glitch. System recovered after a few seconds. A steering warning appeared on the display but no code was triggered. This is similar to the recall problems on the 2015 Silverado.
LOSS OF POWER STEERING AS DESCRIBED IN THE NOTICE. THIS IS SECOND TIME IT HAS OCCURED. FIRST TIME IT HAPPENED (2 YEARS AGO) TRUCK WAS WITH MY MECHANIC FOR 6 WEEKS AS HE TRIED TO "MECHANICALLY" FIX THE PROBLEM. FINALLY, DEALERSHIP TOLD HIM THEY NEEDED TO "FLASH" THE COMPUTER SYSTEM IN THE TRUCK. MECHANIC TOOK THE TRUCK TO DEALER WHEREUPON THE "FLASH" PROCEDURE WAS PERFORMED, THE POWER STEERING RETURNED AND THE TRUCK WAS GIVEN BACK TO ME AS "FIXED"! I HAVE ALREADY BEEN INVOLVED IN 1 LIFE THREATENING VEHICLE CRASH (2017 Dodge Durango) I'M NOT DOING THAT AGAIN. HELPPPPPPPP! LOOK IT UP.
The contact owns a 2016 Chevrolet Silverado 1500. The contact stated that while making left and right turns, the steering wheel started to jerk, and the vehicle stalled. The vehicle took approximately five minutes to restart. The stabili-trak warning light was illuminated. The vehicle was taken to the local dealer where it was diagnosed that the ground and live battery cable in the steering wheel needed to be replaced due to low voltage. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 90,000.
The contact owns a 2016 Chevrolet Silverado 1500. The contact stated while driving approximately 15 MPH and making a right turn, the vehicle lost power steering functionality, requiring extra effort while turning the vehicle. The contact stated that the vehicle then stalled. The contact stated no warning light was illuminated. The contact shifted into park(P), removed the key from the ignition, and then reinserted the key and was able to restart the vehicle. The contact stated that the vehicle regained power steering functionality. The contact stated that the failure had been intermittent but recently became constant. The contact had not taken the vehicle to a local dealer. The vehicle had not been diagnosed or repaired. The contact researched online and related the failure to NHTSA Campaign Number: 18V586000 (Steering). The manufacturer had been informed of the failure. The failure mileage was approximately 58,900.
I was traveling 30 to 35 miles a hour down about a 4 degree incline with a slight corner at the bottom when my power steering quit on me, no vehicles were coming my way, i stopped the truck and i was in the oncoming, i had to put alot of muscle just to get back in my lane, when i got the truck home i let it sit for a little while, got back in and it was working, i started to take it for a drive and the power steering quit, so i parked it and tried to drive it again and the same as before the power steering quit, so i cannot safely drive it now. I was not in an accident but was able to get it home.
Loss of power steering. For no reason and no pattern the power steering goes out. A warning message comes up in the driver info screen saying warning loss of power steering. When it happens it does not come back on until you shut the truck off, open and close the driver door to completely shut the truck off. It takes different lengths of time for it to begin working again. It goes away for a week to a couple of months. It happens under all driving conditions including highway, city, and country driving. Very dangerous because you can barely steer the vehicle. GM needs to stand up and take care of this problem. Others have reported this also.
The contact owns a 2016 Chevrolet Silverado 1500. The contact stated that while driving approximately 75 mph, the message "power steering fault drive careful" suddenly displayed and the steering wheel became firm and was more difficult to turn in either direction. After restarting the vehicle, the failure was remedied but recurred moments later. The vehicle was taken to an unknown dealer who diagnosed that the steering rack was faulty and needed to be replaced. The manufacturer was notified of the failure. The failure mileage was 40,000.
The contact owned a 2016 Chevrolet Silverado. The contact stated was driving 25 mph when the brake brake pedal was depressed however, the vehicle failed to stop. The contact stated that he had to depress the brake pedal with both feet as it travelled to the floorboard. The vehicle did not stop and decelerated in speed which caused the contact to rear-end a vehicle, which also caused that vehicle to rear-end a vehicle as well. No injuries were sustained and no medical treatment acquired. There was no police report filed. There was no warning light illuminated on the vehicle. The contact stated that the ABS failed to engage. The contact had the vehicle towed to their residence. The contact insurance company had the vehicle towed to a tow yard, where they inspected the vehicle damages and deemed the vehicle a total loss. The local dealer and the manufacturer was not made aware of the failure. The contact mentioned that he believed the failure was related to NHTSA campaign number: 18V578000 (service brakes, hydraulic) and 16V069000 (service brakes, hydraulic). The failure mileage was 78,000.
The truck will cut engine at any speed, totally losing power to breaks, steering, odometers etc. It mostly comes back on after a few seconds and sends a code of many different kids (service park assist, stabiitrac, roll window down and back up, trailer brake assist etc) this is very dangerous and needs to be recalled. This could happen during a critical driving move and could end up deadly. Currently, there are 70,000 miles on this truck and out of standard warranty and will probably cost a lot to fix. (labor mostly) research shows that this is pretty common and very scary. GM even has a service bulletin out (18-na-161) showing that this is a common problem and is very dangerous, thus need to cover the recall right away.
My service power steering alert came up on my dic and lost power steering. When I got home I shut vehicle off and waited 10 minutes and started vehicle up and message was gone and I had power steering. Drove to work next day and was ok. Just before I arrived home, I got the same message and no power steering again. Same scenario as before, let vehicle sit and restart and everything working. I drove for 4 days and on the 5th day it did it again. I had taken it to a GM dealer and they couldn't find anything wrong. At the time I took it to them, it was not working. They said that the module 'may' be bad or possibly the steering rack is bad. All codes were communication errors. When I got vehicle home, I checked for any loose wires under dash and the power steering came back. I told them that I know prior year trucks had this issue. I told them this and they said that I need to replace the power steering rack at my cost of $2600 that the vehicle has 100,000 miles on it and things go bad. I told them that it was highway miles and that shouldn't matter.
On Jan 30, 2021 a check engine light appeared on start-up but had no noticeable difference in driving conditions or reading from dash gauges. Checked engine code and it read po6dd, took my truck to a GM dealer and they ran a test showing 20psi too low of oil pressure at the top side of the engine as a result of a failed oil pump solenoid. Was told this could have caused an engine failure. Cost to repair this issue is >$3,000. While the dealership was test driving my truck after repairing the oil solenoid the entire power steering unit failed. The entire power steering unit needs to be replaced and is nearly $1,500 to repair. These problems on a 5 year old vehicle with 103,490 miles seems like a major issue. I reached out to GM and they said that these issues are not under recall and will not be assisting in any costs involved in repairs.
While turning corners at slow speed, the vehicle steering locks up and vehicle stalls. The traction control (T/C) comes on. Once the vehicle sit still for a while the vehicle can be started and begin driving again. The problem occurs with no warning the problem always happens when turning the vehicle at low speed. Thanks [xxx] parts of this document have been redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
Steering wheel locked wheel locked up and steering assist quiit working while driving down route 119 in charleston, wv doing 40 mph causing me to almost hit almost hit a semi-truck head on. Power steering assist will keep working and stopping, I took vehicle straight to walker Chevy in nitro, wv.
When usually doing three point turn my power steering goes out my radio goes out air conditioning everything and then comes right back on I'm pretty sure it's a voltage drop to the steering I see a lot of recalls on it and mines doing the same thing and also the stable track comes on and trailer system morning comes on has not ever done anything when driving usually when parking
A D V E R T I S E M E N T S
- Roxboro, NC, USA