This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Rusted frame. Weekend structure. Can cause complete loss, dangerous, should be buy backs or added structure for frame damages. No protective devices, coatings, nothing to prevent rusting on frame that holds motor, transmission and over all vehicle together. This is a death sentence to owners of this truck. It cost me 2700. to have extra metal welded on the early rusted out frame to avoid disaster and accidents. This is something the manufacturer should have fixed since it is clearly a manufacturing defect. This should not have been happening at any stage of owning these trucks.
When opening my driver's side door to get out of my truck, the door handle fell off in my hand. I had to put down the window to open the door from the outside. My mechanic told me that he has had to replace several Chevy cast aluminum door handles in 2020 because of the same issue.
The dash has cracked from the passenger side airbag to the instrument cluster directly in front of the driver. An accident could send debris into the drivers face or puncture the airbag upon deployment.
Within a year after purchasing my truck I began noticing rust everywhere on the frame and underbody. Each year the rust progressed getting more severe. Year 3 I had my truck in for service and a recall at my local dealership. I spoke in detail with the service manager about how bad the rust on the underbody components and frame where and check for any recalls / bulletins. Well like the tens of thousands other 07-14 Silverado owners I was told it wasn't covered and to "salt away" or other measures to keep the truck free of salt during the winter months. What? you've got to be kidding I thought. I even showed the thousands of complaints that could be found across the internet. Unfortunately he was aware of the rust problem, but his hands were tied, as GM refuses to acknowledge or except responsibility for the obvious defect in their steel frames and metal. Unless GM posts a recall or bulletin regarding the rust issue the dealerships hands are tied. Now at year 8 my truck looks as new as the day I bought it with only 68,000 miles. So as long as you don't look underneath! just 3 months ago I had my truck in to have my brakes done. The same service manager whom I know personally called to inform me my truck was ready for pick-up and asked me if I routinely drive my truck on the beach due to how bad the rust had advanced on the frame and entire underbody!! which of course I do not! something has to be done about this! as I cannot afford a new truck at todays prices. Nor should I have to after taking great "showroom" care of my truck. This will eventually lead to frames and/or underbody components failing during operation, causing serious bodily injury or even worse, death.
- Mays Landing, NJ, USA
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The dash is cracked in 3 places, once over the instrument cluster and twice near the passenger side airbag. The surrounding plastic is very brittle. The initial cracks happened while the vehicle was moving. This is a very common problem with similar GM dashes. This is a safety hazard. Should the passenger side airbag deploy, the dash would essentially become shrapnel.
My dashboard is cracking on both sides. The one on the passenger side is right at the air bag. I was cleaning the inside of my truck when I noticed it.
Paint around 3rd brake lt. On back of cab is bubbling & starting to corrode. This is the only spot on the entire truck where this is happening, it is plain to see that it is being caused by a defect in the seal between the brake lt. & the cab of the truck. I am not sure when this started to erode, but in Feb. 2017 is when I took my truck in for service is when I noticed how bad the paint was bubbling around the brake lt.. from the looks of the damage & from what the body shop repair person stated, this has been eroding for a months.
The dashboard is cracking directly above the passenger air bag and traveling towards the driver side of the vehicle. The vehicle was stationary and is protected from heat both at home, at work, and with a visor. I attempted to contact GM, they are not taking responsibility for this.
I'm writing about my dashboard cracking above the passenger side airbag. I have a 2010 Chevy crew cab and I'm on my 3rd dashboard for this truck. I'm the original owner and only have 50,000 miles on the truck that is in like new condition. This is definitely and major problem with this design of dash and needs to be addressed. Immediately. I have an appointment to change out the dash again this week but it is going to cost me hundreds of dollars for something I shouldn't have to pay for. What is my next step from here?
The dash cracked in multiple areas after only 3 years. The cracks are located on the passenger side dash around the airbag housing. It started with the front left corner of the airbag then later with the right side. The cracks are significant and pieces of the dash are protruding up. I have contacted GM and they will not do anything about the dash saying it is not a safety issue. I strongly disagree. If the airbag deploys fragments from the dash could become projectiles and cause severe injury.
The contact owns a 2010 Chevrolet Silverado 1500. The contact stated that the dashboard fractured near the passenger side air bag and several other places. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 23,000. The VIN was not available. Updated 12/01/16
Dash cover cracks present a potential safety hazard in the event of crash/collision with or without airbag deployment due to sharp flying debris. Dash is constructed of hard plastic that fractures in normal use/wear which results sharp and potentially dangerous projectiles.
Shortly after purchasing my 2010 Silverado a small crack appeared on the dash by the corner of the passenger air bag. A month or so later another crack developed above the instrument cluster that is now (years later) a foot in length. There is a 3rd crack developing. I have 3 friends with similar trucks and these cracks occurred in the identical spot on their dashs. It has to be a risk to the airbag, or in any front impact. These cracks are sharp and right in the driver and passengers face. After searching online I have discovered it is a widespread issue.
The dash has cracked on the passenger side of my 2008 GMC 3500 dually. The crack is in between the air bag and the windshield. The crack is about 1" to 1 1/2" long. The crack appeared while the truck was sitting outside.
"takata recall". the truck has a big crack in dash above instrument panel. Truck has 35500 miles on it and is always stored in climate controlled shop. It happened while being stored inside shop. Never sets out in the sun and has never had armorall protectant on
The dashboard around the instrument cluster as well as the passenger side airbag has developed large cracks due to poor made products or poor manufacturing processes. Due to the explosive nature of the airbags as well as the location of the cracks on the dashboard, I fear the airbag will go off in a front end collision causing sharp plastic pieces from the dashboard to unnecessarily injure me and/ or my passengers.
A D V E R T I S E M E N T S
- Endicott , NY, USA