This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Takata recall. The contact owns a 2012 Chevrolet Silverado 1500. The contact received notification of NHTSA campaign number: 21V054000 (air bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. Memorial highway Chevrolet of somerset (2006 N. center ave, somerset, pa 15501, (814) 445-4113) and the manufacturer were made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
My passenger air bag was replaced under recall N202324210 by priority Chevrolet of chesapeake va. I was required by the dealership to sign acknowledging that the GM or the dealership would not take responsibility for dashboard cracking as part of the repair. My truck is low mileage and in great condition so I expected no problems. However, the dealership technician did crack my dashboard and predictably the dealership refused to take any action. I think it is unacceptable that the manufacturer and their authorized service departments should be allowed to damage customer vehicles during recall repairs. Also, while my cracks are fairly small, I have no idea what invisible damage might have occurred. How can I be confident that the recall repair did not create missile hazards? it is common to view the dashboard as merely decorative but I am now forced to consider what new hazards are presented by the dashboard, both from unsecured material in a crash and missile hazards in the area of the airbag, that were directly caused by a government ordered recall. I believe that NHTSA should order repair of all mounting equipment and dashboard components as part of this and future air bag recalls. Thank you.
Takata recall. The contact owns a 2012 Chevrolet Silverado 1500. The contact received notification of NHTSA campaign number: 21V054000 (air bags) however, the part to do the recall repair was unavailable. A dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Tthis vehicle was involved in 3 separate accidents, 1st another driver pulled out in front of the truck causing the accident; 2nd a driver fell asleep with his foot on the accelerator and rear ended me at about 90 mph; 3rd an out state driver rear ended my son's car which was forced into the rear of my truck. The 3 accidents were severe enough that there should have been some type of air bag deployment but there was not. I notified GM immediately after the 1st accident about the failure of the air bags to deploy. I should mentioned that the driver's seat belt broke due the harshness of the accident. All this happened several years ago but GM never answered me nor took any action to investigate the failure of the air bags to deploy. Today, 4 March, I received a recall notice because after all these years takata has admitted there is a problem with the bags, except they say it is only the passenger air bag. To tell you the truth I didn't even think I had air bags because they never worked. The id number for this recall is 21V051. I am hopeful that even though these accidents took place years ago, I don't have actual dates because I didn't they were important, that you, as the federal Agency responsible for overseeing the safety of cars using our highways, will inquire as to why GM failed to investigate a safety complaint submitted to their customer assistance center. Having some administration knowledge I am sure there has to be a file folder with my complaint in it. Thank you and please help me? * (recall related incident)
2012 Chevrolet Silverado. Consumer writes in regards to air bag safety recall. The consumer stated the dealer and manufacturer did not honor the recall. The consumer was charged a diagnostic fee and for servicing the airbag.
- Saint Louis, MO, USA
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Takata recall. The contact owns a 2012 Chevrolet Silverado 1500. The contact received notification of NHTSA campaign number: 21V054000 (air bags). The contact stated that while driving at various speeds, the air bag warning light illuminated. The vehicle was taken to duke Chevrolet Buick GMC Cadillac (2016 N main St, suffolk, va 23434, (757)539-8777) for the recall repair however, the technician informed the contact that the driver's side air bag needed to be replaced. The front passenger's side air bag was replaced. The failure recurred. The manufacturer was not notified of the failure. The failure mileage was approximately 191,548.
The service air bag light comes on after noticing the dash has a crack on passenger side air bag. The crack just appeared one day after cleaning the inside of the vehicle.
My 2012 Chevy Silverado has started cracking on the passenger side nearby the air bag area. The car was parked in my parking lot when I realized this cracking issue started. I am just worried that it will crack more and be a safety issue in the future.
The contact owns a 2012 Chevrolet Silverado 1500. The contact noticed that the dashboard was cracked upon entering her vehicle. The contact stated that the crack started from the left corner of the passenger air bag and extended to the edge of the passenger side defroster vent. The contact estimated that the crack reached approximately one and a half inches. The contact spoke with coast auto center Inc (530 chetco ave, brookings, or 97415, 541-469-5321) and was informed that they were familiar with the defect and stated that there was a class action lawsuit filed against GMC regarding several other GMC vehicles. There was a potential that the cracks could cause potential safety hazards. The dealer did not assist. The manufacturer was notified of the failure and a complaint was filed. The vehicle was not repaired. The failure mileage was 40,696.
The contact owns a 2012 Chevrolet Silverado 1500. The contact stated that the service air bag warning indicator illuminated. The vehicle was taken to courtesy Buick GMC (located at 1857 edwards lake rd, birmingham, al 35235, 205-718-7565) where it was repaired; however, the failure recurred. The manufacturer had not been informed of the failure. The failure mileage was 83,000.
The contact owns a 2012 Chevrolet Silverado. The contact stated that while driving approximately 40 mph, the driver lost control of the vehicle and drove off the road and down a gully before crashing into a tree. During the crash the front end of the vehicle was severely damaged but the airbags did not deploy. The driver sustained various body contusions and bruises during the incident. A police report was taken at the scene and the vehicle was towed away. The cause of the failure was not determined. The manufacturer and local dealer was not yet notified. The failure mileage was 75,000.
B0085 code faulty left front side impact sensor. Left front side impact sensor harness is open or shorted. Left front side impact sensor circuit poor electrical connection faulty inflatable restraint sensing and diagnostic module (SDM). The wiring harness that goes through the door hing break apart inside the insulator causing the airbag sensor in the driver door not to work. It is a very dangurous issue and a very expensive issue to have fixed. This should be a recall issued.
Chevrolet used extremely thin wires and the wiring harness that goes through the door hing break apart inside the insulator causing the airbag sensor in the driver door not to work. Other people with same truck have had same issue. It is a very dangurous issue and a very expensive issue to have fixed. This should not be happening wire you not break inside the insulator.
The contact owns a 2012 Chevrolet Silverado 1500. While the vehicle was idling at a traffic light, the seat belt pretensioner deployed without warning. After the failure occurred, the air bag warning indicator illuminated. The vehicle was taken to lafontaine Chevrolet (7120 dexter ann arbor rd, dexter, mi 48130, (734) 680-8850) where the contact was informed that moisture may have caused the failure. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 52,000.
Cracked dash above instrument cluster and at it bag. Started at 48000 miles. If in a wreck and air bag deploys shards of dash can fly through the air. Things can get down in instrument cluster and cause a short which can lead to a fire. Vehicle can be sitting in a heated garage and it keeps getting worse
The common dash crack in my 2012 Silverado with only 40K miles. I had a sunroof installed to let the heat out and my truck is clearly stored in a garage and the trucks dash still cracked. Its so bad the dash rattles when driving and im worried about the quality of plastic used on the dash that when the air bag deploys, that the dash will turn into sharp shards of plastic headed towards my passengers and I. I never expected suck a well taken care of vehicle with such low miles to have a cracked dash and [xxx] sure not a GM product. Toyota had the same issue but they fixed there issue. Parts of this document have been redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
My air bad light is on and my horn does not work. I called GM customer service. They said there was no recalls on my truck. She then told me I had to take my truck in to see if it has a recall. I ask her which is it, is there a recall or not? she said no recall but I had to go into service to see if there is a recall. There either is it isn't. I feel GM is trying to cover thier butts. Seems to me that they know of a problem but don't want to go public with it. I'm a 100% disabled veteran. I purchased this vehicle brand new 5 years ago, I only have 55K miles on my truck. I can't afford to pay for a problem with my truck especially if GM knows about it but refuses to own up to thier mistake.
A D V E R T I S E M E N T S
- Pittsburgh, PA, USA