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2.1

hardly worth mentioning
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
77,130 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Chevrolet Silverado 2500 electrical problems

electrical problem

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2002 Chevrolet Silverado 2500 Owner Comments

problem #14

Jan 092016

Silverado 2500

  • 200,000 miles

A D V E R T I S E M E N T S

While driving on the highway, the truck, for an unknown reason, shut down causing me to loose power steering and brake capability. I was able to shift into neutral and turn the key off and then back on again to re-start the truck. It has now happened several times and I have done the same thing each time to correct the problem. It happened once in 2002 then constantly 4-5 times a year and again today. GM has told me in the past that they don't know what would cause that issue. I could not get my local Chevrolet shop manager to give me a straight yes or no answer regarding whether my problem is consistent with the issues being experienced by effected GM models with ignition problems. I believe it may be due to the recalled ignition switches as I have had the electrical system looked at and no one can seem to find an issue that would cause the truck to shut off randomly at highway speeds and then turn right back over after shifting to neutral!! I believe that the current recall does not cover all of the vehicles that are truly affected. I have had my family in the truck on several occasions when this has happened and have been fortunate to not have had an accident to this point.

- Aumsville, OR, USA

problem #13

Sep 032014

Silverado 2500 8-cyl

  • 94,000 miles
When to use the horn in a traffic situation and nothing. No power at fuse box for horn stated by my mechanic.

- Pitcairn, PA, USA

problem #12

Jun 082009

Silverado 2500 4WD 8-cyl

  • 80,000 miles
While driving on the highway, the truck, for an unknown reason, shut down causing me to loose power steering and brake capability. I was able to shift into neutral and turn the key off and then back on again to re-start the truck. It has now happened several times and I have done the same thing each time to correct the problem. It happened once in 2009 and twice in 2010. Since then it has happened a few times per year at random times. GM has told me in the past that they don't know what would cause that issue. I could not get my local Chevrolet shop manager to give me a straight yes or no answer regarding whether my problem is consistent with the issues being experienced by effected GM models with ignition problems. I believe it may be due to the recalled ignition switches as I have had the electrical system looked at and no one can seem to find an issue that would cause the truck to shut off randomly at highway speeds and then turn right back over after shifting to neutral!! I believe that the current recall does not cover all of the vehicles that are truly affected. I have had my family in the truck on several occasions when this has happened and have been fortunate to not have had an accident to this point.

- West Harrison, IN, USA

problem #11

Jun 012013

Silverado 2500 6-cyl

  • 80,000 miles

A D V E R T I S E M E N T S

Engine stalls occasionally while driving, and put me in a dangerous situation. Fortunately I live in a small town has little freeways. Also the driver side seatbelt is stuck and I can not pull it out.

- San Angelo, TX, USA

problem #10

May 282014

Silverado 2500

  • 54,500 miles
Instrument cluster went completely dead.

- Brewster, NY, USA

problem #9

Apr 012014

Silverado 2500 4WD 8-cyl

  • miles
2002 Chevrolet Silverado. Consumer writes in regards to ignition switch problem. The consumer stated he experienced a problem with the ignition switch, from the time the vehicle was new. The switch did not malfunction all the time, and the last time the vehicle was taken to the dealer, they were unable to duplicate the problem. On 2 separate occasions, the vehicle would shut off briefly and then come back on. There were times, when he tried to start the vehicle, it would turn over, but it wouldn't start.

- Alexandria, KY, USA

problem #8

Mar 102007

Silverado 2500 4WD 8-cyl

  • Automatic transmission
  • 195,294 miles

A D V E R T I S E M E N T S

I had previously filed a complaint that had the wrong incident date. The ODI number is 10218455.

- Rushville, IN, USA

problem #7

Mar 102007

Silverado 2500 4WD 8-cyl

  • Automatic transmission
  • 195,294 miles
I went to my residence to get my golf clubs & clothes at around 8:00 pm on March 10, 2007, while driving back into town to stay at someone else's house so we could leave on a trip early the next morning my truck caught on fire under the hood. The local fire department was called but truck was a total loss.

- Rushville, IN, USA

problem #6

Jul 192007

Silverado 2500 4WD 8-cyl

  • Automatic transmission
  • 50,000 miles
My 2002 Chevy 2500 hd Silverado with 8.1 engine quits running while driving. Does not matter what speed I'm going, it just stops running. After I pull over put truck in park, turn key off for a few minutes it will usually start up.

- Wentzville, MO, USA

problem #5

Aug 102002

Silverado 2500

  • miles
Day time running lights are a constant problem for us, and if you check out other vehicles approching you and a light is out nine times out of ten it's a GM product. If GM uses them to sell their product they should work, just ask a service desk at any dealership and you will get the same answere. All years not just one.

- Hillsboro, TX, USA

problem #4

Mar 052005

Silverado 2500 8-cyl Diesel

  • Automatic transmission
  • 68,000 miles

A D V E R T I S E M E N T S

: the contact stated the service engine soon light illuminated intermittently. The vehicle was taken to a private mechanic who determined the problem was with the glowplugs. The mechanic determined that the plugs were burned out, and they did not hold a charge like they were supposed to. The vehicle has been taken in for service twice for this problem, and each time more of the plugs were burned out.

- Grand Prairie, TX, USA

problem #3

Jun 062005

Silverado 2500 8-cyl Diesel

  • Automatic transmission
  • miles
Contact states there is an electrical problem the vehicle shuts off while driving. The contact states it has been to 2 different local service dealers on 4 separate occasions. There has been a different electrical component each time the vehicle has been serviced. The manufacturer will warranty the parts that have been replaced.

- Richland, GA, USA

problem #2

Jul 052004

Silverado 2500 6-cyl

  • Automatic transmission
  • 27,640 miles
Vehicle low on power and would shut down after a full stop. Taken to a authorized repair shop. Found the distributor cap and rotor were a mess. A tune up was done, (at my cost $482). Because this is considered a tune up not a warranty issue. (?) my truck only has just over 27,000 miles on it. The repair shop thinks it was cause by the A/C line running from above the distributor cap. I have the old parts.

- Oviedo, FL, USA

problem #1

Mar 172004

Silverado 2500 8-cyl

  • 35,094 miles
While driving at low speeds the front headlights became dim without warning. The dealership was notified, but did not resolve the problem. Problem was referred to tsb relating to normal function of electrical system. In addition, rattle from rear end. Dealer inspected vehicle and found leaf spring pads worn out. Consumer stated that vehicle has oi leak from front if vehicle. As the dealer inspected vehicle, it was found that front shocks were leaking fluid. Dealer replaced both shocks.

- White Mountain Lake, AZ, USA

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