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definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
33,043 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Chevrolet Silverado 2500 suspension problems

suspension problem

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2002 Chevrolet Silverado 2500 Owner Comments

problem #10

Oct 242014

Silverado 2500

  • 105,731 miles


Traveling on a gravel road @ about 45 mph. Other than being gravel, the road is very smooth. Heard a loud bang and felt it in the vehicle and in the steering wheel. Found driver's side rear leaf spring rear mounting shackle had broken allowing leaf spring to slam against the bottom of the bed, putting an upward dent in it. Repair mechanic commented the vehicle is rusted far more than normal. Rails under doors have large 3 inch holes. Rear bumper is rusted through, the rear tailgate has holes in it. Vehicle only driven to work (2 miles which are gravel) and has very low miles. No one else except Silverado owners are experiencing this issue. Very likely inferior design or materials or both.

- Lewistown, IL, USA

problem #9

Jul 272012

Silverado 2500 8-cyl

  • 146,000 miles
Slowing down to park, pushed brakes, pedal went to the floor. Barely stopped before pinning someone between my vehicle and another truck. Rear brake line burst below driver seat, brake fluid puddle under truck. Upon inspection, all 4 brake lines running along the frame totally rusted, about to burst. Need to replace all lines on whole truck. On the flatbed towtruck, noticed the driver rear leaf spring where it wraps around the bushing was missing the top half. This is where force is transmitted from axle to frame (back is a hanger / pivot). The whole rear axle could have torn off. Noticed where it had cracked and had rusted 1/2 through before falling off, likely sometime recently.

- New Milford, CT, USA

problem #8

Oct 012005

Silverado 2500 4WD 8-cyl

  • Automatic transmission
  • 68,000 miles
: the contact stated there is a popping noise in the steering and the steering is loose. The vehicle was taken to the dealership where they determined the intermediate steering shaft needed to be replaced. The manufacturer has not been contacted. There was a popping noise when vehicle was moving. Also felt excessive play in steering wheel. Dealer determined there was no problem.

- Raleigh, NC, USA

problem #7

Jun 292004

Silverado 2500 4WD 8-cyl

  • miles


2002 Silverado parking brake does not hold, rear axle seals were leaking. ** answer required*** the consumer received a recall regarding the parking brake after several attempts of trying to get it repaired. The ABS light illuminated, the dealer replaced the speed sensor. The cd player failed. The complained about a rattle when going over bumps. The dealer tightened the shocks. The tailgate latch was replaced.

- Gunnison, CO, USA

problem #6

Sep 302004

Silverado 2500

  • miles
While driving at highway speeds vehicle started to pinion/smoked, and lost power. Rpms dropped from 60 to 40 in a matter of seconds. This has happened to the consumer a total of three times. The last time there was almost an accident.

- Westminster, CA, USA

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problem #5

Oct 282003

Silverado 2500 8-cyl

  • Automatic transmission
  • miles
Complaint received via E-mail. "we have a truck which we brought brand new and have had it back to the dealer for vibration ever since we bought it." They have done nothing, but balance at the tire. We have had brand new Goodyear tires put on the truck, mounted, balanced, etc, . and it continued to vibrate. They said there was nothing wrong with it, yet it continued to vibrate between 40-50 mph. We recently found a service bulletin on the truck #3009. The passenger door lock was falling off, the passenger side rear door was hard to shut and the driver door lock popped out.

- Winston-Salem, NC, USA

problem #4

Apr 242003

Silverado 2500 6-cyl

  • Automatic transmission
  • 10,500 miles


The vehicle leaned to one side.

- Savannah, GA, USA

problem #3

Nov 162001

Silverado 2500 4WD 8-cyl

  • Automatic transmission
  • 200 miles
While driving vehicle will continuously pull to the right, making it very difficult to steer. The dealership has replaced the steering gear and did some alignment, but problem still occurs. Ph the vehicle has been aligned on numerous occasions, and have not corrected. The front tires were wearing out unevenly. Scc

- New Castle, DE, USA

problem #2

Aug 202002

Silverado 2500

  • miles
When driving at highway speeds there is a strong vibration, and a rattle noise in the rear of vehicle. Took vehicle to dealer and they tightened up some parts, but problem reoccurred.

- Frontenac, KS, USA

problem #1

Apr 012002

Silverado 2500

  • Automatic transmission
  • miles
When driving in wet road conditions tires will spin at take off. Vehicle was taken to dealer 3 times, cannot find cause of problem.

- Nederland, TX, USA

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