This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Purchased the truck from car geeks and they said it was a great truck and we would have no problem towing our fifth wheel trailer. Well we took it on a trip to phoenix from tucson and we noticed that the truck was not handling very well when we got home I noticed that the passenger side tire was gouged out all the way around the inside bead of the tire also noticed that only the upper control arm had been replaced and nothing else. All of the front suspension was in really bad condition also. Along with the steering you can only turn the steering wheel a little ways
When driving Friday morning Jan. 18, 2008 there was a small noise in the truck. Later at night when I picked up my wife I went to break and had a difficult time and than when we starting going again the whole hub assembly came right off of our truck making the truck collapse down on that side.
: the contact stated while driving 10 mph and below, the steering allowed too much play and maneuvered loosely. The vehicle was taken to the dealer who replaced the steering shaft. However, the problem still exists. The rack and pinion had a slight leak. The consumer has had numerous components replaced on the vehicle such as wheel bearings, ball joints, tie rod ends, control arms, steering gear, shocks, steering linkages, coils springs, wheel hubs steering column and the power steering gear. The intermediate shaft was replaced three times and lubricated the last time. The consumer was told the steering design was flawed, which contains a looseness that can't seem to be corrected. The transmission hesitated at times. The dealer stated the clutches were burnt and glazed. The tires were exhibiting premature wear. Updated 08/02/06. Updated 04/16/08
Consumer's 2003 Chevrolet Silverado developed problems with the steering column and the front shocks.** answer required***. when making turns or hitting bumps, the vehicle would vibrate. The front shocks were replaced. The more the consumer drove the vehicle, the louder it would get.
I bought a new 2003 Chevy express cargo van (2500) in 2003.when this vehicle is under load, traveling on roads with six/seven percent downhill grades, the front end shakes violently. Simply tapping the brakes will not bring it under control, you have to literally slam on the brakes, or take the risk of being tossed off the highway.the vehicle has never been stressed in any way (wrecks, hitting curbs, etc) the dealer is unable to determine the problem. I want a dealership to take it, with me, to a road of my above description and find this problem and fix it. I am positive I am not the only person with this model van, with this problem. I have come very close to eternity in this van because of this malfunction.I have not driven the van in three months because of anxiety with the problem. Dying in a Chevy van because of something like this is no part of what I want in my future.
- Hendersonville, TN, USA
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When turning at any speed consumer can hear a rattling noise coming from the steering wheel. Vehicle is controllable when this problem happens. At the dealership, mechanic indicated that the problem was coming from the steering column and would need to order parts to correct it. Consumer is still waiting for parts to come in.........dealership lndicated that they have hundreds of repair parts on order, but received non E as of 12/28/2004.
Constant wind noise from hood hinge flaps and top windshield seal at 50 and above. Also driver door seal squeals. I repaired the flapping noises myself after the dealer tried 6 times and said it was my bug deflector. The door seal was replaced after 6 trips and is worse now than then. I repaired this as well as I could. They replaced 1 of 3 seals. After 6 visits for my Goodyear tires (nothing found wrong again) they decide to replace them. It took 2 weeks to get tires and then they replaced 2. the trans is clunker and has computer software issues causing shifting problems and dealer can not duplicate. The computer thinks it is ok so no codes will be stored. I also pointed out the GM tsb's to them on this problem. I may as well go to the zoo for service at least I get to expect poor service from wild animals. I wrote the vp of GM and he responded to me and forwarded my letter to vp of sales and service. Went back for repairs and still have same problems and the new tires with 1000 miles are bad just like the others. $38,000 piece of junk with $3 hr monkeys repairing it. What a joke, they can have this truck back since there is nothing wrong with it. I was also refused service two times by my local dealer because I bought it else where. Service manager said: "you are not our loyal customer and if we decide to service you, you go behind our loyal customers, reguardless of order". I think he may be looking for other employment now that the vp called me to discuss my concerns, but that is still against the law and the GM contract. Think I am going to just get a horse and when it stops working just shoot it.
While driving at any speed vehicle drifted to the left. Consumer took vehicle to two different dealers, who had done four alignments, but the problem still persists.
Vehicle excessively vibrates when driving. Dealer has replaced 3 of 4 original tires, but problem still exists. Has not been able to diagnose any other cause.
A D V E R T I S E M E N T S
- Tucson, AZ, USA