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really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
61,000 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Chevrolet Silverado 2500 body / paint problems

body / paint problem

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2004 Chevrolet Silverado 2500 Owner Comments

problem #7

Sep 232015

Silverado 2500

  • 108,000 miles


I was driving along and had to hit the brakes immediately. I almost hit the car in front of me. I noticed I had to start putting the brakes all the way to the floor in order to stop, especially on an incline. The brake light went on and off a few times so I took it to a shop to have it looked at. They told me that my brake line blew and all the other brake lines are rusted and the truck is not safe to drive. This truck is only 11 years old, that is absolutely unacceptable that all the brake lines are rusted. The truck only has 108K miles. I called a local Chevy dealership and they quoted me 3K+ to fix it. It involved at least 20 hours of labor and they needed to lift the frame off to fix. I can not believe their are no recalls from GM or atleast them offering any help to pay for this. The dealer did not offer me any help or remedy to the situation, just wanted me to fork up 3K.

- Lexington, KY, USA

problem #6

Jan 012013

Silverado 2500

  • 65,000 miles
The contact owns a 2004 Chevrolet Silverado. The contact stated that the vehicle headliner separated above the driver area, obstructing the sun visors. The vehicle was taken to a vehicle body specialist for inspection. The technician advised that the headliner border frame and sealant were defective. As a result, additional fabric and sealant was needed to reinforce the defective liner. The vehicle was not repaired. The manufacturer stated that the defective liner was not recalled. The approximate failure mileage was 65,000.

- Los Angeles, CA, USA

problem #5

Apr 222014

Silverado 2500

  • 100,000 miles
When I left our garage I noticed that the red brake system light was on. Usually my husband drives this to work but we switched vehicles because I needed to haul a trailer to help move my daughter. I have only drive this vehicle one other time so I was unfamiliar with how it handled. I noticed that I had to press hard to stop but thought that was how it handled. I drove over 120 miles with it this way, I didn't know what was wrong with it, by the time I pulled into our drive, I could barely stop the vehicle. My husband came out to release the trailer out back. He got in and said, "what's wrong with the brakes"" I said, "what do you mean"" he told me I had no brakes and I could have been killed. It was a near miss incident but I have found (as a former safety manager) that those near miss incidents often show a root cause) that in the future means something. Please let me know if there ever is a class action suit to recoup the money we will have to pay to have this repaired.

- Quincy, MI, USA

problem #4

Mar 202013

Silverado 2500 8-cyl

  • 75,000 miles


I was driving along the interstate and traffic abruptly stopped in front of me. When pressed on the brake pedal, I slowed down a little, but then the pedal went to the floor, and I rear-ended the car in front of me. After the police report was filed, I got it to a Chevy dealer and they said that one of the steel brake lines from the master cylinder to the front passenger side was rusted and had burst, spilling all of the brake fluid. The wreck damaged the front passenger side bumper, and broke the grille and the headlight support bracket.

- Cranston, RI, USA

problem #3

Sep 172011

Silverado 2500

  • 79,000 miles
The contact owns a 2004 Chevrolet Silverado. The contact was driving 45 mph when the trailer hitch bent abnormally. The manufacturer advised that the trailer hitch could tow up 10,000 pounds and the contact was towing 4,700 pounds of pay load. The contact called the manufacturer and the manufacturer advised that the vehicle was not under warranty so they were unable to assist. The contact stated the vehicle was unsafe to drive and that the trailer could have disconnected and caused a crash due to the inaccuracy of the tow load limit. The vehicle was not repaired. The failure mileage was 79,000.

- Tacoma , WA, USA

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problem #2

Oct 042004

Silverado 2500 4WD

  • Automatic transmission
  • miles
The grille guard is blocking the headlights, making visibility on the road at night difficult. Contacted manufacturer for a replacement grill.

- Greenville, CA, USA

problem #1

Sep 012004

Silverado 2500

  • miles
Consumer stated that every time he entered the vehicle he would have an allergic reaction to the vehicle. He did not know if it was the leather interior. He got hives all over his body.

- Chesapeake, VA, USA

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