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really awful
Crashes / Fires:
14 / 0
Injuries / Deaths:
13 / 0
Average Mileage:
38,254 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Chevrolet Silverado 2500 seat belts / air bags problems

seat belts / air bags problem

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2004 Chevrolet Silverado 2500 Owner Comments

problem #15

Jan 222008

Silverado 2500 8-cyl

  • Automatic transmission
  • 180,000 miles


The contact owns a 2004 Chevrolet Silverado. While driving approximately 58 mph, the contact slid on a patch of ice and lost control of the vehicle. The vehicle ran off the road and crashed into a telephone poll on the passenger side. The vehicle stopped when it crashed into a frozen embankment. Upon impact, the front air bags failed to deploy even though the contact made impact with the steering wheel. The contact was injured. The vehicle was completely destroyed and a police report was filed. The contact filed a complaint with the manufacturer, but the complaint was denied. The manufacturer was unable to diagnose the vehicle; however, after inspection of the vehicle, the manufacturer confirmed that the air bags were enabled at the time of impact. They did not give an explanation for the deployment failure. The VIN was unknown. The failure and current mileages were 180,000. Updated 09/03/08 updated 09/04/08.

- Sullivan, OH, USA

problem #14

Jan 312007

(reported on)

Silverado 2500

  • miles
2004 Chevrolet Silverado with seat cover concerns* a recall was issued regarding this problem with the air bags and seat covers. The consumer wanted to know if his vehicle was included in the recall.

- 99999, DC, USA

problem #13

Sep 042004

Silverado 2500 6-cyl

  • Automatic transmission
  • 900 miles
: the contact stated while stopped at a stop sign, the vehicle was hit on the driver's side front end. The air bags did not deploy. Seat belts were in use however back and neck injuries were sustained. The impact was so severe; both passenger tires came off the rims and dug into the pavement. The police were on scene and a report was filed. The vehicle was towed to dealer, upon inspection no determination could be made why the air bags did not deploy. The manufacturer was alerted. Updated 05/16/06.

- Fayetteville, GA, USA

problem #12

Mar 202006

Silverado 2500 4WD 8-cyl

  • Manual transmission
  • 164,321 miles


While driving on slick roads my truck went off the road, down a hill and crashed into an embankment. The entire front end was severely damaged. The frame was bent, the bumper was wrapped up under the fender, grill guard pushed into the radiator. Upon impact neither of the airbags deployed. My face slammed into the steering wheel breaking my nose. Truck salvaged.

- Lyman, WY, USA

problem #11

Oct 252005

Silverado 2500 6-cyl

  • Automatic transmission
  • miles
The contact stated the company truck that he drove was involved in an accident. Upon impact, the airbags did not deploy. The entire front end of the vehicle was destroyed. The contact sustained injuries. He bruised his chest, shin and tore the tendon in his ankle. There had been no accidents in this vehicle prior to this. A police report was taken at the scene.

- Harpers Ferry, WV, USA

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problem #10

Aug 282005

Silverado 2500 4WD 8-cyl Diesel

  • Automatic transmission
  • 61,000 miles
The contac owns a 2004 Chevrolet Silverado. The contact's vehicle was involved in a front end collision while traveling 65 mph on August 28, 2005. Upon impact, the air bags did not deploy. There were no warning lights on indicating there was a problem with the air bag system. The contact stated another vehicle lost control of and hit the side of contact's vehicle, causing it to hit the center median. The consumer contacted the dealership and the manufacturer.

- Pen Argyl, PA, USA

problem #9

Aug 252005

Silverado 2500 4WD 8-cyl Diesel

  • Automatic transmission
  • 9,838 miles


Traffic came to quick stop I did a rapid push on the brake pedal and nothing happened no brake lock at all and rear ended the person in front of me, causing major damage to front of my vehicle and my air bag did not even deploy.

- Citrus Heights, CA, USA

problem #8

Aug 232005

Silverado 2500 4WD 8-cyl

  • Automatic transmission
  • 30,000 miles
2004 Chevrolet Silverado. The consumer was in an accident on August 23, 2005. While driving 40 mph. A deer came onto the road, consumer's vehicle swerved to avoid it, and went into ravine. Took out two trees. This damaged the front end of the vehicle. Upon impact, the airbags did not deploy. The vehicle was driven home, and is currently at the auto body shop. There has been no determination as to why the air bags did not deploy. A police report taken. The consumer sustained injuries. She bruised the chest, and she had a bulging disc I neck near spinal cord.

- New Rochelle, NY, USA

problem #7

Apr 012005

Silverado 2500 6-cyl

  • Automatic transmission
  • 64,000 miles
Consumer's vehicle was involved in a frontal collision with an oak tree at 5 mph. Upon impact, neither frontal air bag deployed. Although consumer was properly restrained the crash pushed the engine through the firewall against the passenger's seat. Driver sustained injuries, and an ambulance transported the driver to the local hospital.

- Damascus, MD, USA

problem #6

Jan 052004

Silverado 2500 6-cyl

  • Manual transmission
  • miles
While driving 65 mph consumer's vehicle was involved in a frontal collision. Upon impact, both frontal air bags deployed, but failed to inflate properly. Driver sustained minor injuries.

- Seminole, OK, USA

problem #5

Aug 062004

Silverado 2500 6-cyl

  • Manual transmission
  • 52,000 miles


2001 Chevrolet pickup involved in a crash with a tree and air bag did not deploy. Drive sustained severe injury to mouth by hitting steering wheel, displacing five lower front teeth causing extensive pain having teeth repositioned.

- Saginaw, TX, USA

problem #4

Jun 192004

Silverado 2500

  • 8,700 miles
While driving at 35 mph consumer's vehicle was involved in a frontal collision. Upon impact, none of the frontal airbags deployed. Driver sustained minor bruises to their chest from the seat belt, and the front passenger sustained a bruised knee. This collision resulted in $800 frontal damage.

- Clemmons, NC, USA

problem #3

May 102004

Silverado 2500 8-cyl

  • 2,700 miles
The consumer stated the frontal air bags did not deploy during an accident. There were no injuries. The driver had the vehicle towed to a body shop. While traveling at 30 mph and approaching an intersection, a second vehicle entered on the consumer's left hand side, there was no time to react, the consumer struck the second vehicle on it's right side. The drivers side air bag did not deploy.

- Saint Louis, MO, USA

problem #2

Mar 302004

Silverado 2500

  • miles
While driving 60 mph driver applied the brakes and pedal went to the floor. This caused the driver to lose control of the vehicle, and hit another vehicle on the passenger side. Upon impact, both air bags did not deploy. There were no injuries.

- Mccrory, AR, USA

problem #1

Jan 272004

Silverado 2500

  • 350 miles
While driving 40 mph vehicle was involved in a head on collision. Upon impact, dual air bags did not deploy. Passenger sustained injuries to neck, jaw, and a broken arm.

- Richmond, KY, USA

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