This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Since having the heater / ac fan speed control module replaced under a recall last fall, this summer I have had several situations where the A/C unit will turn to heat or, the A/C will go to defrost, defrost / feet, without moving the selector controls.
This vehicle is a duramax 2500 (diesel), the first thing that happened was the engine hours reset itself to zero the dealer said it needed a new instrument cluster then the gear shift indicator quit working so you have to count each time you move it to know what gear you are in I feel this presents a safety hazard and should be fixed by the manufacturer. Thank you.
I was driving the vehicle at normal speeds and I have had this vehicle for about 6 months and never have had a problem with it. All the sudden I get a message that says "service air bag". I took the truck to the dealer and they diagnosed it and they said that the truck needs a new front drivers side impact sensor that went bad. This truck has never been in an accident and the airbags have never been deployed. They told me that if this repair does not get done, if I have an accident the airbags wouldn't deploy.
The contact owns a 2005 Chevrolet Silverado. The contact stated that the backlight and the gauge lights on the instrument panel had become abnormally dark. The contact was unable to see any of the gauges on the instrument panel, including the tachometer and speedometer, which also failed intermittently. The battery warning light was illuminated. The vehicle was not taken to dealer for inspection or repair. The VIN was unavailable.the manufacturer was not made aware of the failure. The failure mileage was 98,000. The current mileage was 113,000.
This truck has experienced two fuse block failures since new. The symptom, in both cases, was the truck would not start. Both repairs were accomplished at brown and brown Chevrolet in mesa Arizona. The first repair occurred in 2008 and the second repair occurred in 2012. When reimbursement was requested for the second failure, the brown and brown service person and the GM customer care person both denied warranty coverage because there are third-party devices installed in the vehicle. There is an alarm system and a kenwood stereo, with a GM module, installed that were deemed third-party. There is also a cb radio but it was not cited. All vehicle equipment is powered through fuses on the fuse block. None of the fuses were found to be blown by brown and brown, including the ones powering the third-party equipment. The fuse block"S intent is to distribute power to such devices and protect the wiring with its installed fuses. Properly connected equipment may blow a fuse but cannot stress the fuse block to failure. I requested the ?bad" fuse block in both cases and have disassembled the second one. I found loose power pins and no evidence of burning or arcing. The design permits the power pins to loosen over time, causing intermittent connections. This intermittent connection was verified by brown and brown; they said that simply leaning on the fuse block would cause the engine to stop. This is not an effect of third party equipment but is a design defect of the fuse block.
- Gilbert, AZ, USA
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The contact owns a 2005 Chevrolet Silverado 2500. The contact stated that while driving 45 mph, the speedometer displayed an erroneous reading of 10 mph. The contact continued driving at the same speed and the speedometer began to display a reading of 65 mph. The vehicle was taken to an authorized dealer and the contact was informed that the entire instrument cluster would need to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and offered no assistance. The failure mileage was 91,000.
Speedometer failure and RPM indicator failure on cluster panel. Cause X25.168 stepper motors are failing. For 2005 model year the recall only covered vehicles manufactured in 2004 up to Jan 2005. My vehicle was manufactured in March 2005. Clearly the same defective cluster assembly was still being used in the manufacturing process. Vehicle was purchased new in July 2005. GM recall needs to be expanded as there are numerous complaints for this same issue beyond the current recall parameters.
The contact owns a 2005 Chevrolet Silverado 2500 hd. The contact stated that after purchasing the vehicle he noticed something burning from under the dashboard. The vehicle was taken apart and the contact found that there was burned and melted wires. The contact replaced the wiring harness and the blower motor. The failure recurred a few months later. The dealer was contacted and they advised him of which components that he needed to replace. The contact later received notification a manufacturer's silent recall and the contact was offered a partial reimbursement from the manufacturer. The failure mileage was approximately 50,000. The VIN was unavailable.
Speedometer stopped functioning. It displays I'm driving @ 120 mph and gets stuck there, when I'm only going approximately 30-40 mph. This is ridiculous that there is no recall on this malfunction as I see there are plenty of compliants with same issue. How can I drive safely without knowing the speed limit I'm going.
The contact owns a 2005 Chevrolet Silverado. While driving the contact noticed the gauges on the instrument panel were not providing an accurate reading. The vehicle was taken to the dealer for diagnostic testing. The technician stated the instrument cluster had to be replaced. The vehicle was not repaired. The approximate failure mileage was 92,000.
The contact owns a 2005 Chevrolet Silverado. The contact stated the wiring harness connected to the blower motor became hot and began to melt. A private mechanic repaired the resistor in October 2008; however, the failure occurred again. In January 2011, the contact had the wiring harness and the resistor qa replaced by a private mechanic since he smelled a burning odor and had to disconnect the wiring harness in order to protect it from melting. The dealer nor manufacturer were notified. The current mileage was 119,000. The approximate failure was 80,000. The VIN was unavailable.
I was driving along when the cab filled with smoke and a burning plastic smell. I saw smoke come from under the passenger side dashboard. The blower motor resistor harness had caught fire. I was able to put it out with damage to only the harness and resistor. It was replaced under the extended warranty I had purchased from GM. Fast forward to May 9, 2010 and 50,000 miles later, the same thing happened and GM corporate told me there was nothing they could do even though this same model vehicle has been recalled in Canada for the same problem. I was quoted $300 for the repair. On May 10.2010, my dealer called and said he received an E-mail from GM stating that GM was in the process of offering a 10 year 150,000 mile warranty on the blower motor and harness repair. Have not received any notice from GM yet but dealer said they would fix it no charge.
The problem is the fan on GM trucks burns out. We were told by the service dept that the wires were burned up and that this required more parts and service. Needed resistor, connector and blower to repair. This is a potential fire hazard which is not being addressed by GM. Apparently this is an issue that many vehicle owners have experienced but since no one has been killed I guess there is not reason to mandate a recall. We were told by the service dept. That many vehicles are being brought in for service because of this problem. This should be looked into. Our vehicle has 38,000 miles. We have a friend who lives in NJ that had the same problem within a year of purchasing his new truck.
The contact owns a 2005 Chevrolet Silverado K2500. The contact stated that the instrument cluster malfunctioned. The manufacturer sent a notice informing the contact of a special policy adjustment for the instrument cluster. The vehicle was taken to an authorized dealer who refused to honor the policy as the VIN was not included. The failure mileage was 75,000.
I also have a 2005 Silverado an the speedometer is stuck at 120 it has gone down as far as 60 but when you drive it pegs out and remains there. There were no warnings just happened around 82,000 now at 86,000 and 6,000 miles out of warranty. I feel that this is a safety hazard because I don't know my speed but I am lucky enough to have been given a gps to do that. I looked at GM website but they say I am over mileage for repair and I don't have the money for the repairs myself an feel this should be remedied by the manufacturer since it is a well know problem of theirs and this defective equipment.
The contact owns a 2005 Chevrolet Silverado 2500 hd. The vehicle was parked when the contact noticed that the heater/ air conditioner fan motor wires were severely melted. The contact planned to take the vehicle for diagnostic testing and to be repaired. The contact had concerns of a potential fire. The failure mileage was approximately 115,000. The VIN was unavailable.
A D V E R T I S E M E N T S
- Malden, MA, USA