Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

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really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
1,875 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Chevrolet Silverado 3500 body / paint problems

body / paint problem

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2002 Chevrolet Silverado 3500 Owner Comments

problem #4

Oct 282003

Silverado 3500 8-cyl

  • Automatic transmission
  • miles


Complaint received via E-mail. "we have a truck which we brought brand new and have had it back to the dealer for vibration ever since we bought it." They have done nothing, but balance at the tire. We have had brand new Goodyear tires put on the truck, mounted, balanced, etc, . and it continued to vibrate. They said there was nothing wrong with it, yet it continued to vibrate between 40-50 mph. We recently found a service bulletin on the truck #3009. The passenger door lock was falling off, the passenger side rear door was hard to shut and the driver door lock popped out.

- Winston-Salem, NC, USA

problem #3

Oct 012002

Silverado 3500 4WD 8-cyl

  • Automatic transmission
  • 7,500 miles
I had two inside door panel replaced already. These two things were fixed from the engine compartment, it gets worse when it is colder. Fuel gauge is inaccurate and jumps around when truck is not in a moving gear. I am very upset about the last two, because Chevy says the truck is working within "normal Chevy parameter". I have asked many mechanics and they say either one should be happening. The date below is an approximate time the last two started. I also have had it in twice for both of these problems.

- Rochester, MN, USA

problem #2

Mar 052002

Silverado 3500

  • Automatic transmission
  • miles
While driving, brake pedal will go all the way to the floor when braking suddenly. Also while driving on highway, consumer slammed on brakes to avoid a collision and the rear brakes locked up and vehicle slid. Also the engine vibrates when the air condition is on, the dealer repositioned clamp, when it is rainy hard the drivers door leaks at the top weatherstrip, the exhaust vibrates when vehicle is in reverse, the passenger seat rattles.

- Garfield Heights, OH, USA

problem #1

Apr 182002

Silverado 3500

  • Automatic transmission
  • miles
There have been repair attempts none have been fully sucessful. No safety defect listed.

- San Lorenzo, CA, USA

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