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10.0

really awful
Crashes / Fires:
21 / 0
Injuries / Deaths:
8 / 0
Average Mileage:
36,078 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Chevrolet Silverado 3500 brakes problems

brakes problem

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2002 Chevrolet Silverado 3500 Owner Comments (Page 7 of 7)

« Read the previous 20 complaints

problem #20

Oct 172004

Silverado 3500

  • Automatic transmission
  • 53,000 miles

A D V E R T I S E M E N T S

The consumer was driving toward a stop sign and when he attempted to apply the brakes, they did not respond. Provide further details.

- Lake View, NY, USA

problem #19

Nov 242003

Silverado 3500

  • Automatic transmission
  • 19,000 miles
When applying the brakes, the vehicle continued to accelerate. Please provide additional information.

- Milford, DE, USA

problem #18

Aug 252004

Silverado 3500 6-cyl

  • Automatic transmission
  • 37,890 miles
2002. Chevrolet Silverado, less the 38,000 miles on truck. All 4 rotors were disintegrated replaced all 4 all new pads.still when applying brake, brakes still go right to the floor.vechile slow to come to a stop.warrenty ran out by 1,000 miles. After investigated on inter net and found at least 33 complaints of the same thing. At my carstats.com. Thought I should be brought to your attention. Deal seem unwilling to help......depaula chevorlet, central ave albany, New York.

- Selkirk, NY, USA

problem #17

Sep 262004

Silverado 3500 8-cyl

  • 25,100 miles

A D V E R T I S E M E N T S

Vehicle just turned twenty five thousand miles and needed brakes and rotors. While driving there was pulsation, and difficult stopping. Took vehilce to the dealer. They wanted to charge consumer $800 for repairs.

- Charlton, MA, USA

problem #16

Sep 012004

Silverado 3500 8-cyl

  • Automatic transmission
  • miles
While driving at low speeds, the consumer applied the brake pedal and the brakes failed. In addition the brake pedal vibrated uncontrollably. The consumer was not able to maintain control of the vehicle and it crashed into a garage. The vehicle was taken to the dealer for inspection, and the mechanic determined that the anti lock brake sensors were corroded, and needed to be replaced or cleaned. The problem recurred.

- Spencerport, NY, USA

problem #15

Aug 032004

Silverado 3500 6-cyl

  • Automatic transmission
  • 30,000 miles
The ABS failed, and the vehicle went into a chain link fence. The consumer contacted the manufacturer, and they won't return calls. However, dealership fixed the problem, and told consumer that this problem only occurred at slow speeds. The brake system failed while the consumer was parking. GM would not cover the damages to the consumers vehicle.

- Camillus, NY, USA

problem #14

Jul 212004

Silverado 3500 4WD 8-cyl

  • Automatic transmission
  • 0 miles

A D V E R T I S E M E N T S

My ABS chatters and it pushes hard and does not want to stop. I just had new rotors put on in may and in Oct I had new discs and rotors turned down..it is full of brake fluid. I have a warranty on it bumper to bumper and not sure if it covers it. I work construction out of town and need a reliable vehicle. I have to take it to my dealer to have it checked out yet. I haven't had the time due to working out of town. This should not be happening. What can I do?

- Herkimer, NY, USA

problem #13

Jun 242004

Silverado 3500

  • Automatic transmission
  • miles
When depressing the brakes brake pedal pulsated, causing the vehicle to have extended stopping distance. Consumer took the vehicle to dealership for inspection, and mechanic determined that the rotors were rusted and needd to be turned.

- Norfolk, VA, USA

problem #12

Jun 242004

Silverado 3500

  • Automatic transmission
  • miles
When depressing the brakes brake pedal pulsated, causing the vehicle to have extended stopping distance. Consumer took the vehicle to dealership for inspection, and mechanic determined that the rotors were rusted and needd to be turned.

- Norfolk, VA, USA

problem #11

May 212004

Silverado 3500 8-cyl

  • Manual transmission
  • 37,290 miles
On our 2002 Chevrolet C3500 light truck I noticed a deterioration in brake performance over time. We pulled the rear wheels at 37,000 miles and found that the rear brake calipers have not been engaging the brake pads with the rear rotors. The rear rotors have severely corroded and now the corrosion is tearing the pads apart. We have come to find out that this is an ongoing problem with GM vehicles of this type and poses a serious threat to life and safety.

- Homer, NY, USA

problem #10

Dec 192002

Silverado 3500 8-cyl

  • Automatic transmission
  • 12,329 miles

A D V E R T I S E M E N T S

When on an incline, the driver noticed that the vehicle rolled three to five feet before stopping. The vehicle was taken to the dealer on two separate occasions, however, the mechanics were unable to duplicate the problem. The incident recurred on 3/14/04, in which the vehicle rolled 5 or more feet before stopping. The service dealer was notified and were waiting for a response from GM.

- Mountain Iron, MN, USA

problem #9

Dec 132003

Silverado 3500 4WD 8-cyl

  • Automatic transmission
  • 27,000 miles
I purchased a 2002 Chevy Silverado ext cab 4WD (Z71) in October of 2003. The truck had 23000 (+) miles on the odometer when purchased. On December 13 of 2003 while on my way to work and traveling at a speed of approximately 30 mph in a 45 mph zone, traffic began coming to a stop at a traffic stop. When I tried to apply the brakes there was a loud "grinding" noise and I was unable to depress the brake pedal. As I continued to apply manimum pressure to the brake pedal the pedal suddenly went straight to the floor accompanied only by a loud "vacuum" sound. This brake failure resulted in a six car collision with four injuries. Despite numerous similar complaints from other consumers, the manufacturer's representatives continue to claim that there is nothing wrong with the brake system and the "problem" does not require a recall - what a joke. Are they waiting until someone is fatally injured?

- Quakertown, PA, USA

problem #8

Sep 242003

Silverado 3500 4WD 8-cyl

  • Automatic transmission
  • miles
I purchased a new 2002 Chevy Silverado ext cab 4WD in November 2001. The truck currently has 48000 miles on it. The rear brakes have been completely rebuilt 3 times due to excess wear and failure. The dealership has paid for the repairs twice and split the cost once but has advised they will not pay for it anymore. The cause appears to be sticking which wears the pads out which in turn wear out the rotors. The calipers freeze up and require replacing. The parking brake is used regularly and works okay. After the last repair, the ABS chatters when coming to a stop on clear dry pavement, like a parking lot or stop sign.

- Waitsfield, VT, USA

problem #7

May 152002

Silverado 3500 4WD 8-cyl

  • Automatic transmission
  • 1,500 miles
After 3 weeks of ownership we started experiencing several problems with the steering and braking of this vehicle. Steering wheel would "catch" and make thumping noises as we turned right or left sharp turns (slowly). Brakes are going to cause an accident sooner or later as the pedal goes completely to the floor and thumps loudly but does not slow the vehicle when you try to make a moderately sudden stop. We had our truck in for service after owning it for 3 weeks and the idiots at spitzer Chevrolet tried to tell us it was the trailer hitch making all the noise.....what a joke

- North Canton, OH, USA

problem #6

Sep 302002

(reported on)

Silverado 3500

  • miles
Consumer states that when applying the brakes the pedal goes all the way down to the floor causing a extended stopping.dealer states that it has to do with the ABS. Nlm

- Bloomfield Hill, MI, USA

problem #5

Sep 052002

Silverado 3500

  • miles
When coming to a complete stop on dry pavement under moderate to light braking, once the vehicle falls below about 3 mph (I.e., in the last few feet before a complete stop), a shudder is felt in the brake pedal lasting 1 to 1-1/2 seconds. The shuddering in the pedal is accompanied by a stuttering sound. The vehicle stops normally --so far -- except for the vibration and noise. This happens on 30%-50% of the stops; the rest of the time there is no noise and no shuddering in the brake pedal. Dealer has tried twice to fix problem, but today was told by Chevrolet tech rep that this condition is a normal characteristic of their traction control/ABS system and will not authorize any further work by the dealer! I do not consider this a "normal condition" and am concerned about the potential for more catastrophic problems should this condition remain uncorrected.

- Manassas, VA, USA

problem #4

Mar 052002

Silverado 3500

  • Automatic transmission
  • miles
While driving, brake pedal will go all the way to the floor when braking suddenly. Also while driving on highway, consumer slammed on brakes to avoid a collision and the rear brakes locked up and vehicle slid. Also the engine vibrates when the air condition is on, the dealer repositioned clamp, when it is rainy hard the drivers door leaks at the top weatherstrip, the exhaust vibrates when vehicle is in reverse, the passenger seat rattles.

- Garfield Heights, OH, USA

problem #3

Apr 182002

Silverado 3500

  • Automatic transmission
  • miles
There have been repair attempts none have been fully sucessful. No safety defect listed.

- San Lorenzo, CA, USA

problem #2

Jan 012002

Silverado 3500

  • miles
While applying brake pedal goes all the way down floorboard. Dealership is aware of problem.

- Albuquerque, NM, USA

problem #1

Jan 232002

Silverado 3500

  • Automatic transmission
  • miles
Consumer stated while driving, the front end on the passenger side collapsed to the groung without warning, the dealer replaced the right outer tie rod end, consumer stated vehicle was hard to start, possibly due to a dead battery, the ABS light illuminated, also the passenger speaker in the door was blown.

- Redlands, CA, USA

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