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10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
35,538 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Chevrolet Silverado 3500 transmission problems

transmission problem

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2002 Chevrolet Silverado 3500 Owner Comments (Page 2 of 3)

« Read the previous 20 complaints

problem #23

Mar 012003

Silverado 3500 8-cyl Diesel

  • Automatic transmission
  • 51,000 miles

A D V E R T I S E M E N T S

While driving and upon looking into the passenger side mirror one could not see what was coming up on the side shifter. Consumer contacted the dealer. However, consumer was told there was nothing they could do. Also, transmission will intermittently fail. Consumer stated that when driving through water or mud shift lever will freeze up. Poor design, mud, snow, ice trapped on to shifter cable and safety switch, then they freeze into position and also causes safety switch to malfunction and go bad.

- Galien, MI, USA

problem #22

Feb 022005

Silverado 3500 8-cyl

  • Automatic transmission
  • 42,000 miles
Transmission shifts hard... was taken in and transmision was rebuilt due to unusual wear. Less than 5 months the transmision lost 2nd gear and reverse.

- Whittier, CA, USA

problem #21

Jan 102005

Silverado 3500 4WD 8-cyl

  • Automatic transmission
  • 42,000 miles
Driving down the road, some loud sound. Can't go in revserse at all. I only have 42000 miles on the truck. The transmission does not shift into 1st gear correctly, and has a hard time shifting into high gears, and the RPM stay high running in the truck. Need a new transmission. Chevrolet dealer that I bought it from call the 800 number for GM and they are paying for the over 3000 payment for a new transmission. Since it should not have broke at that time. Give me a break. I will not buy another GM car in my lifetime.

- Swartz Creek, MI, USA

problem #20

Nov 192004

Silverado 3500 4WD

  • Automatic transmission
  • 22,000 miles

A D V E R T I S E M E N T S

Consumer complained about transmission problems. Transmission jumped out of gear. Vehicle will have a winding sound then vehicle will stop. Consumer contacted the dealer, who wanted to charge consumer $3,000 to repair the defect.

- Fort Collins, CO, USA

problem #19

Aug 242004

Silverado 3500 6-cyl

  • Automatic transmission
  • miles
When shifting from park to drive or reverse while applying the brakes a loud clanking noise was head from the rear. Also, the passenger's side seat unexpectedly unraveled. Consumer drove the vehicle to the dealer for inspection, and mechanic determined that the rear slip yoke of the transmission needed to be replaced.

- Pittsburgh, PA, USA

problem #18

Jul 142004

Silverado 3500 8-cyl

  • Automatic transmission
  • 23,000 miles
Transmission failure at 23000 miles. The reaction gear set was replaced under warranty. The mechanics made it sound like this is a common problem and I'm on the third generation part.

- Uniontown, OH, USA

problem #17

Jun 072004

Silverado 3500 4WD 8-cyl

  • Automatic transmission
  • 42,870 miles

A D V E R T I S E M E N T S

My 2002 Chevrolet Silverado ext cab 4X4 transmission failed at a repair cost of $1400. It had 42,800 miles on it. Final warranty work(36000 miles) was done about 2 months ago. General Motors says they won't help me cover repair costs because I traded the vehicle for a new GMC (I no longer had confidence to keep this vehicle since the transmission should have been trouble free for sure for 100,000 miles and I was afraid it could happen again 40,000 miles later. I tried taking good care of this vehicle). Whether I kept the vehicle or not is beside the point. I owned the vehicle at the time of the repairs and expected some financial help from GM.

- Grand Forks, ND, USA

problem #16

Feb 092004

Silverado 3500 4WD 8-cyl Diesel

  • Automatic transmission
  • 74,143 miles
Allison automatic transmission nsbu switch failure. Two other people in shop with same problem at same time. Dealer service writer and other mechanics state problem is very common and part should be recalled.

- Parker, CO, USA

problem #15

Jan 132004

Silverado 3500 8-cyl Diesel

  • Automatic transmission
  • 43,500 miles
Consumer complained about a transmission problem. The transmission would only move into third gear. The neutral safety switch was defective as per owner. The consumer had the switch replaced.

- Vancouver, WA, USA

problem #14

Jan 122004

Silverado 3500 8-cyl

  • Automatic transmission
  • 54,000 miles
Loss of reverse and transmission at 54,000 miles. Started out going into 1st and 2nd very hard now this.

- Hampstead, MD, USA

problem #13

Feb 242004

(reported on)

Silverado 3500 6-cyl

  • Automatic transmission
  • 33,000 miles

A D V E R T I S E M E N T S

Air conditioner (A/C) line runs over the top of the distributor, causing condensation in the distributor. When this occurs, it results in engine misfiring and vehicle stalling. At 22,000 miles transmission went out.

- Mobile, AL, USA

problem #12

Aug 052002

Silverado 3500 4WD 8-cyl Diesel

  • Automatic transmission
  • 3,000 miles
2002 Chevy duramax diesel with allison transmission engine surging, lunging & dead spots when you try to accelerate or brake. Transmission clunks & also jerks the vehicle. Dangerous in parking areas & when trying to accelerate onto incoming traffic where is often has daily catastrophic failure.

- Ridgecrest, CA, USA

problem #11

Mar 282003

Silverado 3500 4WD 8-cyl

  • Automatic transmission
  • 20,000 miles
Transmission clunks when decelerating and accelerating from stop. Spline lubed first time and reduced loudness of clunk but within 300 miles noise was back.

- Massena, NY, USA

problem #10

Aug 012003

Silverado 3500 4WD 8-cyl

  • Automatic transmission
  • 17,800 miles
Loss of reverse, second and fourth gears completely in automatic transmission.

- Concord, NH, USA

problem #9

May 232003

(reported on)

Silverado 3500

  • miles
The transmission failed twice since the vehicle was purchased. The transmission has been replaced at 10K miles and 20K miles respectively.

- Lorton, VA, USA

problem #8

May 092002

Silverado 3500 4WD 8-cyl

  • Automatic transmission
  • miles
Transmission slips during the 1-2 up shift at moderate throttle input causing a distinctive clunk and could be a possible safety concern on two wheel drive vehicles on slippery roads, where as vehicle loss of control could occur when transmission engages. Vehicle returned to dealer twice with concern, one attempt to fix with replacement of transmission output shaft. This did not help.

- Fenton, MI, USA

problem #7

Dec 062002

Silverado 3500 4WD 8-cyl

  • Automatic transmission
  • 10,000 miles
Vehicle rolled back while in park. Truck was found against the house with the doors locked and still in park. Emergency brake is typically engaged because it is parked on a slope drive but it was found disengaged. While being towed it also rolled while loading onto the tow truck. Again, it was in park with the emergency brake engaged. Vehicle was looked at by two separate service departments with no cause found. Damage was done to the truck and the home but since GM could not duplicate the problem we are responsible for all damages. Will most likely get rid of the vehicle (trading it in at same dealer who sold and serviced it) because we do not feel safe leaving the vehicle unattended.

- St. John, MO, USA

problem #6

Mar 012002

Silverado 3500

  • Automatic transmission
  • miles
No summary listed for abov evehicle.

- Gonzales, LA, USA

problem #5

Apr 182002

Silverado 3500

  • Automatic transmission
  • miles
There have been repair attempts none have been fully sucessful. No safety defect listed.

- San Lorenzo, CA, USA

problem #4

Jul 052002

(reported on)

Silverado 3500

  • Automatic transmission
  • miles
While accelerating from a stop transmission hesitates and then jerks into gear. Dealer has inspected vehicle, but could not duplicate or correct the problem.

- Lafayette, LA, USA

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