Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

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really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
102,382 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2003 Chevrolet Silverado 3500 accessories - exterior problems

accessories - exterior problem

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2003 Chevrolet Silverado 3500 Owner Comments

problem #6

Nov 132007

Silverado 3500 6-cyl

  • Automatic transmission
  • 65,000 miles


Tailgate will either not latch and will not stay latched while the vehicle is parked or in motion.

- Indianapolis, IN, USA

problem #5

Sep 202004

Silverado 3500 4WD

  • Automatic transmission
  • 24,300 miles
Consumer received recall 04V129000 concerning tailgate support cable in April 2004. Contacted dealer, and was told that the parts needed to repair the vehicle were unavailable. When will parts will be available? was undetermined. The part finally became available October 5, 2004.

- Arvada, CO, USA

problem #4

Jun 242004

Silverado 3500 4WD 8-cyl

  • Automatic transmission
  • 50,000 miles
2003 Chevrolet Silverado tailgate support cables snapped in half while loading an atv and severely damaged the tailgate and re-injured a sprained right ankle. If it wasn't for a commercial grade drop trailer hitch this accident could have resulted in a much more serious bodily harm. Both digital pictures were taken and the tailgate has been sent to colonial West Chevy in fitchburg mass. For immediate repair. I wouldn't be surprised if there's not a class action law suit ab out this.

- Lunenburg, MA, USA

problem #3

Apr 042004

Silverado 3500 8-cyl

  • Automatic transmission
  • 400,000 miles


2003 Silverado 2500 tail gate. Returned truck to roger dean Chevrolet in palm beach fla. They refused to repair broken tailgate straps. Truck was also covered by bumper to bumper insurance sold to me by roger dean Chevrolet and they refused to replace broken straps.

- Jupiter, FL, USA

problem #2

Jun 142003

Silverado 3500 4WD 8-cyl Diesel

  • Automatic transmission
  • 10,000 miles
Tailgate on my 2003 Chevrolet Silverado dropped open unexpectedly while hauling a gooseneck horse trailer on a gravel road. I didn't notice this when it happened. Made a right turn and the corner of the open tailgate made contact with the horse trailer and ripped the tailgate off the truck.

- Excelsior, MN, USA

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problem #1

Jun 092003

Silverado 3500 8-cyl

  • Automatic transmission
  • 64,990 miles
Tail gate latch failed to hold the tail gate in the latched position. The tail gate popped open and the retaining cable on the passenger of the tail gate broke as a result of the tail gate falling open. The tail gate then came out of its retaining socket, on the passenger side, and fell to the ground. I was in a road construction zone, with no place to pull over. After about an eighth of a mile I was able to pull to the shoulder. The tail gate was seriously damaged. My complaint is about the failure of the latch and the failure of the retaining cable.

- Pasadena, MD, USA

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