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really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
1,344 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Chevrolet Silverado 3500 brakes problems

brakes problem

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2004 Chevrolet Silverado 3500 Owner Comments

problem #2

Jul 162004

Silverado 3500

  • 2,689 miles


In June, 2004, Mr. Wold began experiencing mechanical problems his 2004 Chevy Silverado truck. To begin with, the ABS brake light in the new Silverado came on and intermittently stayed on. In July of 2004, Mr. Wold took truck for servicing at riverside auto center in bonners ferry, Idaho for investigation of this problem with no success. In early December 2004, the ABS light continued to come on and the brakes were now not functioning properly. The first time that the brakes on the truck failed, Mr. Wold was exiting his driveway. Fortunately, the surface was fairly flat and Mr. Wold was able to coast to a stop. After examining the truck for any outward signs of brake failure, Mr. Wold took the vehicle in for servicing. The second time that the brakes failed on the 2004 Silverado, the situation was a serious threat to life and property. Mr. Wold was pulling a four (4) horse trailer and coming down a hill towards the town of bonners ferry. The speed limit on this particular grade decreases from 60 to 45 and then again, to 35. As Mr. Wold began to brake from 45 to 35, once again the brake pedal was pushed all the way to the floor and there was no response. Luckily, it was a Sunday afternoon and there was little traffic on the road. As Mr. Wold frantically rolled through a bypass through the town of bonners ferry, he attempted to engage the brakes again, and fortunately, they engaged after he had illegally and unsafely rolled through the middle of a bypass through town. Again, Mr. Wold took the vehicle in for servicing and repair. The last, frightening episode of brake failure occurred in the evening, after Mr. Wold was driving home from work. Again, as he decelerated and lightly applied his brakes while coming into town, the brakes were non responsive. After this last episode, Mr. Wold doubted the safety of the brakes on his new truck and feared that the brakes would not function properly and kill him or somebody else.

- Bonners Ferry, ID, USA

problem #1

Dec 172003

Silverado 3500 4WD 8-cyl

  • Automatic transmission
  • miles
3 month old 2004 silvarado 4X4 had, started displaying several error reports, ie service brakes, service 4WD unit, stereo console lights would get extremely bright then dim. Took truck to local dealer, power Chevrolet of tillamook or. Service mngr "bob heagal" stated that the problem was a faulty ignition swich, they replaced switch and truck continued to have same problems, a error code check showed hard coded errors in every module of truck, mechanics also had problems reading codes as equipment was not communicating with truck. 2nd round of diagnosis, service mngr said problem was with ecbm (electronic brake control module), they state they replaced the lower ecbm unit and were still receiveing error codes, mngr said that they are currently waiting for the upper unit to arrive, this was over two weeks ago.

- Tillamook, OR, USA

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