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pretty bad
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
6,640 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2013 Chevrolet Silverado 3500 accessories - exterior problems

accessories - exterior problem

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2013 Chevrolet Silverado 3500 Owner Comments

problem #3

Mar 132014

Silverado 3500 8-cyl

  • 5,600 miles


My wiper blade was damaged from ice and road spray during a storm. I tried to buy a replacement. Found wiper uses an odd vehicle specific mount. Wiper blade seems to be only available from Chevy. Not even a delco blade is available. There is no reason to use a new style mount, the basic arm and blade are the same as always. Not having the ability to quickly replace a damaged blade during bad weather creates a real safety issue especially nights and weekends when Chevy dealers are closed.

- Saugerties, NY, USA

problem #2

Jun 112013

Silverado 3500 8-cyl

  • 7,000 miles
The passenger windshield wiper does not touch the windshield to the extreme right in the lower position. This causes a streaked windshield and ice build up in the winter. It makes it hard to so a car approaching from the right in rain and almost impossible to see in the winter weather conditions. I've taken it to the dealer. They replaced the blade but the new blade still doesn't wipe the full windshield. I've called GM and they siad there is nothing that they can do since it must be a design flaw in the wiper system. I am afraid to drive at night in a rain and in the winter when there is any ice or snow. There are two websites that are GM truck owners and there are several comments very close to the problems I am having with my windshield wipers.

- New London, MO, USA

problem #1

Apr 062013

Silverado 3500 8-cyl

  • 7,321 miles
April, 2013 - truck was parked out side, and I left for a 70 mile trip early in the morning, after the dew had fallen. June, 2013 - a tropical storm swept through the area, dumping tons of rain; causing the humidity to rise a few hours later as well as causing everything to be moist/wet. Both events were either in the early morning hours or in the evening after the sun went down, and involve wetness/moisture, humidity, and the inability to "dry" the windshield. Problem: There is a "condensation film" that forms on the windshield due to the outside elements being more moist and humid than the inside of the windshield. Usually, when turning on the defroster, this will "dry" the windshield and make the condensation film go away. However, the defroster on this model does not "dry" the windshield on the right side (passenger) of the vehicle. The air coming out of the defroster on the right side is not as strong as the left. There is a constant condensation film that forms and remains. The wipers will clear the wetness/moisture away, temporarily, but the film remains and the moisture/wetness returns. This makes the visibility on the right side of the truck non-existent, and when turning a right hand corner, or entering an intersection, you can not see out of the right hand side of the windshield. This is a liability and accident waiting to happen....... confirmation/manufacturer knowledge: I took my vehicle into the dealer - twice - and was told this was "normal" for this model. I contacted the GM hotline, who escalated the claim to the engineering claims department and was told that this is a recurring problem, that they were aware of it, and told the dealer not to do any repairs at this time. I also talked to the dealers head mechanic who said that he has seen this numerous times in the past. Is GM waiting for a death before fixing? pictures available...

- Mulberry, FL, USA

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