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7.6

pretty bad
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
6,403 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2016 Chevrolet Silverado 3500 steering problems

steering problem

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2016 Chevrolet Silverado 3500 Owner Comments

problem #4

Nov 262016

Silverado 3500

  • 1,700 miles

A D V E R T I S E M E N T S

The safety concern on this issue is the significantly elevated potential for loss of vehicular steering control. After the truck was driven to 1,700 total miles on the odometer, the truck's steering control became sloppy in 70mph + interstate highway driving resulting in highway wander similar to driving in wind gusts of 60 mpg+ (where at times it is difficult to maintain position in your highway lane). Subsequent examination of the steering box showed that the steering gear pitman arm lash adjustment screw on the steering box had backed off approximately 3/8", the steering had excessive play and the steering box was leaking power steering fluid. The steering system on this truck is a digital steering assist system. The truck was returned to the dealer and unsuccessfully (no change in functionality) repaired under GM tsb #pit5501C (replacement of the steering box) and subsequently successfully repaired (to date) under GM tsb #pit5501D (replacement of the steering gear pitman arm shaft with an updated design GM P/N 84240812. Currently have approximately 5,500 total odometer miles on the truck.

- Rock Springs, WY, USA

problem #3

Sep 152016

Silverado 3500

  • 100 miles
New truck had lose steering when I took delivery, requiring over correction. With just 4529 in mileage on it I took it back to my dealer. Was told they already had made repairs to four other trucks with the same issue. They replaced the hydraulic recirculating ball steering gear. Steering gear adjuster way too far out, leaking at shaft seals. Replaced gear and the new one was bad as well, with steering sticking and then slipping. Replaced with second new gear and vehicle checked out and was returned to me. This is a major safety issue in my opinion for a truck designed to tow heavy vehicles.

- Lubbock, TX, USA

problem #2

Aug 142016

Silverado 3500

  • 23,500 miles
The contact owns a 2016 Chevrolet Silverado hd. While driving 35 mph, the steering failed and the service stabilitrac warning indicator illuminated. The contact lost control of the steering as the steering wheel veered in the opposite direction. The contact was able T O pull the vehicle over as it stalled while still in drive. The contact was able to restart the vehicle the first time after one minute and all the warning indicators illuminated. The vehicle was diagnosed and it was determined that the steering cable was loose and sparking the computer system. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was 23,500.

- Port St Lucie, FL, USA

problem #1

Feb 202016

Silverado 3500

  • 312 miles
I purchased a 2016 Silverado 1500 4WD ltz crew on February 08, 2016. On February 20, 2016 with just 312 new miles driven on the new vehicle, the electric power steering stopped working while driving 60 miles per hour going West on the southern state parkway middle lane in nassau county New York. With no power steering on a six thousand pound truck, I had to struggle with turning the steering wheel away from other vehicle on the parkway and exit the parkway without causing an accident. I immediately call for road side serviced and the truck was towed and return to the dealer for service. During the investigation, the Chevrolet service department located in valley stream, NY stated on February 24, 2016 that the entire electric rack opinion for the power steering was defected when it was installed during the assembly by the manufacture. The 2016 Silverado 1500 truck was purchased new on 2/08/2016, and I have concerns that other mechanical parts in the vehicle may be defected and the vehicle may be unsafe to drive.

- Elmont, NY, USA

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