This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Driving at 65 mph down the interstate, suddenly the sunroof glass separated from the frame and flew away into the road behind us. The inside sun shade was also sucked out. The sunroof was closed at the time. The frame and motor are intact and still operate normally. Sunroof was made by vermeulen-hollandia, model: Tvs S/N 461569. There is a recall on 2002-up models from them but not for this serial number. Company name is now webasto.
The 2001 Suburban's body frame and front wheel wells are poorly designed in that they allow extensive amounts of water spray from flooded roadways to saturate the windshield while driving, causing the drivers view of the road to be completely obstructed creating an unsafe driving environment.
While driving or idling the electrical system shut down intermittently and caused the vehicle to stall. The vehicle was taken to the dealer, and the dealer replaced the electrical system, but the problem recurred. The dealer still was unable to determine the cause of the problem. The rear floor plastic plate had broken, the left rear window motor was inoperative up and down, the driver's side seat was coming apart by the door, seat track had broken, the right front seat belt shoulder strap sometimes tightened up, there was noise in the rear end had a harmonic vibration, the right second window would not go down, the passenger side seat belt in the front locked up right front retractor locked, the rear passenger side door squeaks really bad, the molding for the rubber coming off, and passenger side front light had come out.
Oil consumption, steering column, side door panels, rear-end, seats cracking, front popping noise, steers to right constantly. This has been an ongoing thing since we bought the vehicle new in 2001. We have complained to the consumer reporting Agency here in N.C. and also talked to the dealer and manufacture on numerous occasions. Dealer said they have had several vehicles with oil consumption that they have traded because of it and they just kept telling us it is within manufacture limits. They have tried to fix the oil problem but with no success. Also the steering has been broken down twice because of its problem. The door panels are still not fixed after 2 tries. The rear-end has been worked on 2 times because of differential fluid, the steering wheel still scrubs when turning to the right and the driver's seat is starting to crack. The consumer people in raleigh will not help us after we filled the complaint, they wrote us and told us to hire a lawyer and the manufacture only offered us a $1000 owner/loyalty certificate towards a new vehicle. What is our next step without hiring an attorney?
A D V E R T I S E M E N T S
- Woodstock, GA, USA