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10.0

really awful
Crashes / Fires:
8 / 0
Injuries / Deaths:
11 / 0
Average Mileage:
54,775 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Chevrolet Suburban brakes problems

brakes problem

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2002 Chevrolet Suburban Owner Comments (Page 3 of 3)

« Read the previous 20 complaints

problem #8

Mar 262005

Suburban 4WD 8-cyl

  • Automatic transmission
  • 35,000 miles

A D V E R T I S E M E N T S

While applying brakes from 20 mph the brake pedal went to the floor and the vehicle would continued to move. Consumer had to allow the vehicle to roll on to the curb to get the vehicle to stop. Vehicle was towed to the dealer. The cause of the problem had not been determined at this time.

- Ballwin, MO, USA

problem #7

May 032002

Suburban 4WD 8-cyl

  • Automatic transmission
  • 300 miles
Brakes fade and become spongy with pedal almost going to the floor. Vehicle has been to the dealers numorus times with only a temperory fix.

- Falls Church, VA, USA

problem #6

Nov 262003

Suburban

  • miles
Without warning the vehicle steering wheel and brakes locked up while driving down a hill. The consumer down shifted and was able to pull off the road. The consumer had the vehicle towed to the dealership who was able to duplicate the problem.

- Los Altos, CA, USA

problem #5

Sep 202003

Suburban

  • 26,000 miles

A D V E R T I S E M E N T S

While driving 10-15 mph in stop and go traffic consumer attempted to apply the brakes. When the brake pedal was depressed it went straight to the floor, the brake system failed, and consumer's vehicle rear ended the vehicle in front. No one sustained injuries. Police did arrive at the scene, and consumer received a citation.

- Houston, TX, USA

problem #4

Apr 092003

Suburban 4WD 8-cyl

  • Automatic transmission
  • 12,700 miles
Driving on freeway along carpool lane when the car ahead of us stopped to move to the next lane and we all had to stop. I had a good distance from the vehicle in front of me when I hit the brakes. The brakes went all the way to the floor(literally) but still didn't stop until I crashed into the car in front of me. The ABS brakes feels unusual. I also hear a clanking sound on the differential every time I have to decelerate and go back to normal speed or just moving from "park" to "reverse" or from "neutral" to "reverse".

- Union City, CA, USA

problem #3

Apr 042003

Suburban 8-cyl

  • Automatic transmission
  • 13,000 miles
Brake failure on 2002 Chevy Suburban. Resulting in a crash.

- Houston, TX, USA

problem #2

Jun 252002

Suburban 4WD

  • miles
When car was 2 months old, we complained to the dealer that the anti-lock brakes didn't seem to work properly in that they locked up and made the car jolt to a stop. Dealer said over phone that this was fine and did not need to look at car. On June 25, 2002, same problem was experienced on I-95 when trying to avoid another car that cut into lane. Brakes did not respond, I lost control of Suburban, which rolled over and was totaled.

- Oakton, VA, USA

problem #1

Dec 292001

Suburban

  • miles
While turning into a driveway at approximately 7 M.P.H. brakes failed and car made loud noise. The Suburban finally stopped on the 3rd time of hitting the brakes.

- San Gabriel, CA, USA

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