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really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
99,256 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Chevrolet Suburban brakes problems

brakes problem

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2002 Chevrolet Suburban Owner Comments (Page 1 of 2)

problem #40

Sep 302014

Suburban 4WD 8-cyl

  • 180,000 miles


My wife had driven the Suburban like always and without any issues. At the end of the day she parked it and it sat until the next morning. I walked out to it and from the driver's side I saw a large puddle underneath my drivers side. When I turned on my truck the brake light was on and when I shifted into gear I noticed the brakes were out. I contacted GM and gave them the NHTSA action number (EA11001) but since they could not find anything in their system they cannot cover anything. I see that this issue is the second one opened and this one has been opened since Jan 5, 2011.

- San Antonio, TX, USA

problem #39

Dec 052012

Suburban 8-cyl

  • 73,737 miles
Just had to replace brake lines due to severe corrosion. This cost me a small fortune. This is covered under NHTSA action # EA11001. Performed service to avoid catastrophic event. Notice must be made to all current owners of vehicles to reduce risk of catastrophic crash \ possible loss of life.

- Broomall, PA, USA

problem #38

Nov 162012

Suburban 8-cyl

  • 169,500 miles
Complete brake failure. Brake lines rusted out. Please add my name to the NHTSA # EA11001 investigation.

- St Petersburg, FL, USA

problem #37

May 092012

Suburban 8-cyl

  • 188,330 miles


The ABS light came on. When the car was turned off, a pump or something kept running and the sound seemed to be coming form under the vehicle. The sound did not cease even when the car was turned off and the key removed. This continued until I checked the fuses and tried disconnecting the ABS 60-amp fuse from the fuse box under the hood. The fuse was fine, however when I disconnected the fuse, the sound immediately stopped. I reconnected the fuse briefly and the sound resumed, so I left the fuse disconnected until a repair can be maid.

- Roswell, GA, USA

problem #36

Oct 152011

Suburban 4WD 8-cyl

  • 110,000 miles
Began emergency breaking and evasive maneuvers. Shortly after beginning to turn, the ABS light came on and all 4 wheels locked. The result was a 180 degree spin across 5 lanes of I30 just South of downtown dallas. We almost avoided any collision, but it could have been horrible as we were close to hitting at least 7 to 10 vehicles with speed differentials of about 50mph while out of control. The failure code was the ebcm relay, and the system works if the ambient temperature is cold enough, though it fails on bumps sometime. Typical bad solder joint behavior. Many people are repairing these modules by re-soldering the relay connections.

- San Antonio, TX, USA

problem #35

Apr 292012


  • 95,000 miles
My wife was driving our 2002 Chevrolet Suburban 1500 4WD when she applied the brakes to stop the peddle went all the way to the floor. She was able to get the truck into a parking lot without incident. When I got there to look at the problem, I noticed the steel brake line supplying the right front caliper was severely corroded, where it runs atop the frame in the engine compartment, to the point where it developed a pinhole to allow a loss of pressure(peddle). The line is so corroded that I can't even cut out a section and flare the old line to install a repair section of line. I believe the entire brake line has to be replaced. At this time I haven't inspected the rest of the lines, but when I can I will!!!!! I'm reading about numerous brake line and other severe corrosion issues on these models. We have been loyal GM customers since 1976. We currently own the above mentioned Suburban and a 2008 Silverado. The Suburban is our primary family vehicle which is used to Transport our disabled child.

- Rumson, NJ, USA

problem #34

Feb 042012

Suburban 8-cyl

  • 123,000 miles


I was nearing a stop sign at an intersection and applied brakes. Pedal went to floor and I went through intersection. Oncoming vehicle had to swerve to miss me. Investigation determined that a front brake line had rusted through, causing loss of brake fluid.

- Howell, MI, USA

problem #33

Feb 112012

Suburban 8-cyl

  • 138,542 miles
Brakes failed completely.... brake pedal went all the way to the floor after pulling into a parking lot and trying to slow down to pull into a spot. Attempted to pump brakes but the pedal did not come back up. Hit curb at approximately 10 mph. Truck needed to towed and mechanic found trouble to be a badly rusted through main front to rear brake lines. Mechanic found all lines to be rusted and replaced all lines with poly coated steel lines. Mechanic stated that the factory brake lines were not coated..." is this not a factory recall issue"

- Massapequa, NY, USA

problem #32

Aug 302011


  • miles
Brakes line corroded, pedal to the floor.

- Sarasota, FL, USA

problem #31

Oct 202010

Suburban 8-cyl

  • 90,000 miles
Brake failure due hole in corroded brake line during braking. First repair date Oct 2010 est. Second failure 12/23/2011. In both failures brake pedal goes to floor and reduces ability to slow or stop vehicle. 2nd failure brake fluid spraying out on rear components of vehicle including exhaust. No brake warning light came on to warn of failure and reduction of braking power. I am the second owner of this Suburban which I purchased used with 22K miles in March of 2003.

- Vienna, VA, USA

problem #30

Nov 202011

Suburban 8-cyl

  • miles


The anti-lock brake system activated incorrectly at low speed on a steep hill such that the vehicle rolled into the cross street without stopping. Vehicle was in Vermont for 4 years prior to the incident.

- Finksburg, MD, USA

problem #29

Oct 012010


  • miles
Pulsating at braking, longer than neccesary to come to complete stop at low speed, extreme rust to undercarriage, suspension, and brake parts.

- Leonardtown, MD, USA

problem #28

Sep 012011

Suburban 8-cyl

  • 135,000 miles
The contact owns a 2002 Chevrolet Suburban 1500. The contact stated that while attempting to park with the trailer attached to the vehicle, the brake pedal was depressed to the floorboard and the emergency brake also failed. The vehicle was not taken to the dealer to be diagnosed or repaired. The failure and the current mileage was 135,000...updated 10/19/11 the consumer stated the problem was with the emergency brake only. The brake shoes for the emergency brake, drag and wear out completely, even if the emergency brake pedal is never used. Updated 10/21/11

- Hampton , VA, USA

problem #27

Sep 022011

Suburban 8-cyl

  • 119,000 miles
Brake failure, ABS kicks in under 5 mph. Lost brakes once. Upon reviewing this topic on the below weblink, found out I and a multitude of other Chevy truck owners have identical issues. Based on reading the below link, I'm fearful of letting my wife/kids in this vehicle that a possible car accident may happen if the brakes don't work when needed. Please investigate this, I and many others paid a substantial amount of money for products that are defective/life threatening and Chevy refuses to correct the problem. Once again, please read the below link, I am not alone. [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Bloomington, IN, USA

problem #26

Aug 142002

Suburban 8-cyl

  • 135,000 miles
My brake lines are severely corroded. I have no choice but to replace them with stainless lines because I know they are not safe. It's a costly labor intensive repair.

- Staten Island , NY, USA

problem #25

Aug 082011

Suburban 8-cyl

  • 146,100 miles
Hard brake lines failed, resulting in loss of hydraulic pressure for service brakes.

- Killington, VT, USA

problem #24

Jul 072011

Suburban 8-cyl

  • 148,301 miles
While parking a travel trailer into a steeply-sloped driveway after a 300-mile tow with the whole family aboard, noticed the brake pedal travel was uncommonly long. Following day, departed without the trailer for a short drive and again noticed a low pedal. Drove about three miles with extreme caution, and on arrival found brake fluid flowing from behind the driver's-side rocker panel. Slowly nursed the truck to the local dealer; during this drive the brake alarm light illuminated. No collision or injury in this case. Brake pipes were found to be all deeply corroded and breached; elected to replace all at a cost of $1130. Submitted as a case in EA11001: Vehicle was purchased in Nov 2001 in northern Virginia, which is properly included in the salt belt with West Virginia and DC/Maryland, and has been in New Jersey for the past four years.

- Basking Ridge, NJ, USA

problem #23

Jul 152011


  • 78,650 miles
I own a 2002 Chevrolet Suburban which when braking at low speeds the pedal drops near the floor and the ABS causes it to kick back and pulsate this happens on an intermittent basis causing greatly increased stopping distances. These symptoms are consistent with a recall where they sprayed anti corrosion stuff on an ABS speed sensor as a fix. This recall was performed on my vehicle 3 years ago at 40K miles now I am experiencing the same problem again @ 78K miles and GM says they are not obligated to perform it again or come up with a more permanent fix.

- Center City, MN, USA

problem #22

Apr 222011


  • 170,000 miles
Brakes failed prematurely due to rusting brakes lines from master cylinder without warning on I-94.

- Oconomowoc, WI, USA

problem #21

Jan 102003


  • miles
Seat belt retractor locks up.

- Wildomar, CA, USA

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