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hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
135,875 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Chevrolet Suburban fuel system problems

fuel system problem

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2002 Chevrolet Suburban Owner Comments

problem #8

May 302015


  • miles


Some days my truck will not start some days it does for instance it will start for a couple of days consecutively and then it wont start for 2-3 days after a couple of days of just sitting. I have replaced the battery, the alternator, starter, fuel pump and I'm still experiencing the same problem.this happens all the time has been going on for the past couple years, lost my job because of non reliable transportation.

- Kansas City, MO, USA

problem #7

Mar 142016


  • 220,000 miles
On two separate occasions, my family and I were coming home from two different trips. The first trip was to new orleans from South Texas. On our way home, while driving on the expressway, our Suburban suddenly turned off. We were driving about 70 mph. The driver immediately put the vehicle in neutral and started the vehicle again. It turned on. We pulled over to a resting area and opened the hood, but we were unable to determine what caused the malfunction. It happened once more when we got home. This trip was during the week of July 20th, 2015. This past weekend (March 12-14, 2016), we drove up to san antonio from South Texas. While we were in san antonio on the expressway, the vehicle turned off again. Again, the driver put the vehicle in neutral and turned on the vehicle again. We were able to safely pull over and check the vehicle. Again, we were unable to determine what was causing the malfunction. I had researched this problem online and have read that this has happened to several people who own a 2002 Chevrolet Suburban.

- Edcouch, TX, USA

problem #6

Sep 042015


  • 135,000 miles
The rear fuel tank strap broke by the bolt. The strap then pivoted down onto the drive shaft. The only reason the tank did not hit the road is because of the strength of the fuel filler hoses from the gas cap.

- Westphalia, MI, USA

problem #5

Nov 032014


  • 156,000 miles


Driving on residential road and vehicle suddenly reduced speed to 10 mph. Message displayed "reduced power mode". no one knows how to diagnose. All repairs I have read on the internet forums are expensive and the problem eventually returns. This problem is intermittent and can occur at any time. The most concern is on the freeway where your vehicle is reduced to 10-20 mph and the speed limit is 70 mph.

- Red Oak, TX, USA

problem #4

Jun 142012

Suburban 8-cyl

  • 150,000 miles
Various incidents of vehicle dying while driving on highway when temperatures are high. Does not do it when cold. Has failed to start also. After waiting 10-20 minutes engine may start and continue without problem to destination. Have changed sensor without improvement of problem. Local garage has not been able to locate solution as it is impossible to get it into service when problem occurs. Many problems getting off the road when incident occurs. Have had 4-5 occurrences and becoming more frequent.

- Mineral Wells , TX, USA

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problem #3

Aug 192013


  • 236,000 miles
Backing to hook up to trailer, brakes failed no prior warning (light). All brake lines need replaced as well as fuel lines beginning to leak and will soon need replaced.

- Batesville , IN, USA

problem #2

Jul 132012


  • 136,000 miles
While driving on the highway, the engine just died. It does it on extremely hot days and after driving for long periods of time. There are no warnings for the engine cutting off and it is an extreme safety hazard when it suddenly loses power. It looks like this should be a safety recall issue as it is a common occurrence on this vehicle.

- Kansas City, MO, USA

problem #1

Jun 212010


  • 54,000 miles
During normal operations under normal driving conditions the following occurred. Loss of engine at speeds of 60+ mph after driving one hour. Engine restarted with in two minutes. Problem occurred multiple times with shorter run times between each attempt. Over a three year time frame vehicle has required four fuel pumps all from different manufactures to eliminate the possibility of any compromised product batches. Total consumer cost. $3000.

- Sandwich, MA, USA

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