Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

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really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
4 / 0
Average Mileage:
26,000 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Chevrolet Suburban seat belts / air bags problems

seat belts / air bags problem

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2002 Chevrolet Suburban Owner Comments

problem #3

Nov 112004

Suburban 4WD

  • Automatic transmission
  • 58,000 miles


The consumer was involved in an accident. The consumer was driving about 60 mph and rear ended another vehicle and the air bags failed to deploy. Also the seat belts did not hold the driver and passenger causing them to go forward into the windshield. Provide further details.

- Destrehan, LA, USA

problem #2

Jan 072003


  • Automatic transmission
  • 20,000 miles
I was hit on the head inside my 2002 Suburban, wearing my seat belt at 48 mph by an oncoming Mazda miata. My steering column collapsed, I went into oncoming 3 lanes of traffic, went up a curb, went through a brick retaining wall, and hit a telephone pole. My airbag did not deploy on any of the 3 impacts. Why" also, my driver"S seat came off the track.

- Houston, TX, USA

problem #1

Apr 152003


  • miles
Vehicle suddenly accelerated while in carport, crashing through a fence and colliding with a house. A bystander sustained severe facial injuries as a result. Neither the front driver or passenger air bags deployed.

- Orange Park, FL, USA

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