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3.5

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
37,923 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Chevrolet Suburban transmission problems

transmission problem

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2002 Chevrolet Suburban Owner Comments

problem #11

May 112008

Suburban 8-cyl

  • 68,000 miles

A D V E R T I S E M E N T S

I have a 2002 Suburban that since I purchased it in 2002 I have been complaining about the transmission not shifting right. Every time I brought it in it would be in the dealership for less than a day and I would be told that everything is okay. Now my warranty is up and my transmission is broke. I have no reverse, and it does not want to down shift on any forward gear. I called a trans shop in my area and they stated that with Chevy Suburban of my year (give and take 3years both ways) there is a very common problem with the seal in the trans that it wears too soon and trans oil leaks while driving down the road - the owner does not even notice it - because it gets blown away while driving. This to me seems like something that should be fixed by the manufacturer. The fact that when I called the trans shop (atomic transmissions) they new right away what happened.

- Glendale Heights, IL, USA

problem #10

Aug 242006

Suburban 8-cyl

  • Automatic transmission
  • 64,000 miles
My 2002 Chevrolet Suburban experienced premature transmission failure. The total cost for the repair is $3000. The truck has never towed a thing, the car is only used to drive children to school etc. It has 64,000 miles and just stopped on a turn in the middle of an intersection.

- Chino Hills, CA, USA

problem #9

Jun 152003

Suburban 4WD 8-cyl

  • Automatic transmission
  • 24,000 miles
At 24,000 miles the transmission on our 2002 Suburban failed without warning while driving. It had to be towed to the dealer for a transmission replacement.

- Richmond, VA, USA

problem #8

Jan 202006

Suburban 4WD 8-cyl

  • Automatic transmission
  • 46,091 miles

A D V E R T I S E M E N T S

My 2002 Suburban had a transmission failure at 46091 miles that required me to purchase a new transmission at a cost of $3200. We were almost in an accident because the vehicle stopped shifting while at highway speeds and barely made it safely to the shoulder. There was no warning or engine light and the transmission appeared fine although it was beyond repair. The fluid level was good and it was not burned. Chevrolet says there is nothing they can do as the warranty is for 3 years and 36000 miles.

- Damacus, MD, USA

problem #7

Jan 012006

Suburban 8-cyl

  • Automatic transmission
  • 104,000 miles
January 1, 2006 just after leaving my home, I stopped at a stop sign and when I accelerated from a stop a loud clunk and then a constant whinning sound. I drove the vehicle home the one mile from the stop sign in first gear, the transmission would not shift to second, after returning home the car would not go into reverse either. Transmission failed at 104,000 miles. Repair shop says the transmission shell and other components of the transmission was cracked. The transmission shop states that they have had several customers that have experienced the same problem with this transmission. They would consider this to be a common problem with this type of transmission, a bad design according to the repair shop.

- Stockbridge, GA, USA

problem #6

May 082005

Suburban 8-cyl

  • Automatic transmission
  • 63 miles
Transmission does not shift properly in 1st and 2nd gears

- Spring, TX, USA

problem #5

Mar 122003

Suburban

  • miles

A D V E R T I S E M E N T S

Road side assistance complaint. Mr the consumer stated the vehicle would not start, there was a problem with the transmission and the box for the 4-wheel drive.

- Glenside, PA, USA

problem #4

Oct 272004

Suburban 8-cyl

  • Automatic transmission
  • 43,000 miles
Sudden, without warning, transmission failure. No explanation given by dealer other than internal failure with recommendation to replace transmission. Only 45,000 miles and well maintained vehicle.

- West Columbia, SC, USA

problem #3

Apr 012004

Suburban 8-cyl

  • Automatic transmission
  • 68,000 miles
At 16000 miles the transmission failed. The vehicle was repaired under warranty but the same problem recurred while driving 50/55 mph. The consumer stated that the sun gear and planetary gear failed. The consumer was able to drive the car home in 1st and 2nd gear. The vehicle was not taken to dealership.

- Amsterdam, NY, USA

problem #2

Jun 152003

Suburban

  • miles
When driving at any speed vehicle lost acceleration, causing the driver to pull off the road. Consumer took vehicle to dealership, and mechanic determined that transmission failed.

- Redlands, CA, USA

problem #1

May 222002

Suburban

  • Automatic transmission
  • miles
When the consumer apply his gear shift to park to drive. There is a loud ticking noise coming from underneath and the vehicle willnot move. When gear shift is place in drive or reverse.

- Boise, ID, USA

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